RESUMO
BACKGROUND: Community nurses are an important component of the community health service system. Job burnout among community nurses not only leads to a decline in satisfaction and an increased turnover rate but also may seriously affect the service quality and professional development of nurses. PURPOSE: This study aims to elicit the conditions and factors that cause job burnout in community nurses in Changchun, Jilin Province, China. METHODS: A questionnaire survey was administered to 420 registered nurses in Changchun using a convenience sampling method. RESULTS: Job burnout was found in 362 community nurses (86.2%), with a total mean job burnout score of 2.27 ± 0.65 points. Job burnout was related to marital status, educational level, job satisfaction, and interpersonal relationship difficulties. CONCLUSIONS: These results indicate that community nurses have a high rate of job burnout. Experts should be employed to train nurses in interpersonal communication skills. The community working environment should also be improved.
