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1.
BMC Health Serv Res ; 17(1): 629, 2017 09 07.
Artigo em Inglês | MEDLINE | ID: mdl-28882135

RESUMO

BACKGROUND: In Canada, long waiting times for core specialized services have consistently been identified as a key barrier to access. Governments and organizations have responded with strategies for better access management, notably for total joint replacement (TJR) of the hip and knee. While wait time management strategies (WTMS) are promising, the factors which influence their sustainable implementation at the organizational level are understudied. Consequently, this study examined organizational and systemic factors that made it possible to sustain waiting times for TJR within federally established limits and for at least 18 months or more. METHODS: The research design is a multiple case study of WTMS implementation. Five cases were selected across five Canadian provinces. Three success levels were pre-defined: 1) the WTMS maintained compliance with requirements for more than 18 months; 2) the WTMS met requirements for 18 months but could not sustain the level thereafter; 3) the WTMS never met requirements. For each case, we collected documents and interviewed key informants. We analyzed systemic and organizational factors, with particular attention to governance and leadership, culture, resources, methods, and tools. RESULTS: We found that successful organizations had specific characteristics: 1) management of the whole care continuum, 2) strong clinical leadership; 3) dedicated committees to coordinate and sustain strategy; 4) a culture based on trust and innovation. All strategies led to relatively similar unintended consequences. The main negative consequence was an initial increase in waiting times for TJR and the main positive consequence was operational enhancement of other areas of specialization based on the TJR model. CONCLUSIONS: This study highlights important differences in factors which help to achieve and sustain waiting times. To be sustainable, a WTMS needs to generate greater synergies between contextual-level strategy (provincial or regional) and organizational objectives and constraints. Managers at the organizational level should be vigilant with regard to unintended consequences that a WTMS in one area can have for other areas of care. A more systemic approach to sustainability can help avoid or mitigate undesirable unintended consequences.


Assuntos
Artroplastia de Substituição/normas , Administração de Serviços de Saúde , Gerenciamento do Tempo , Benchmarking , Canadá , Humanos , Liderança , Objetivos Organizacionais , Listas de Espera
2.
Healthc Policy ; 11(3): 80-92, 2016 02.
Artigo em Inglês | MEDLINE | ID: mdl-27027795

RESUMO

BACKGROUND: Improving access to total joint replacement (TJR) has been a priority. Without robust mechanisms to ensure appropriateness, these procedures may be overused, incurring substantial costs. In that context, decision-makers are particularly concerned with the appropriateness of TJR. OBJECTIVE: While our previous research focused on the appropriateness of TJR from clinical and patient perspectives, this study is aimed at understanding decision-makers' perspectives. METHODS: Using a semi-structured guide, we interviewed a convenience sample of decision-makers in four Canadian provinces (Alberta, Manitoba, Nova Scotia and Quebec) between February and March 2013. For the purposes of this study, a decision-maker was defined as a manager, institutional leader or policy maker. RESULTS: Fifteen interviews were conducted with decision-makers at ministry (n = 3), regional (n = 6) and institutional levels (n = 8). Decision-makers see themselves as having a key role in the appropriateness discourse, that of optimizing resource allocation and efficient delivery of services for TJR, to improve population outcomes. CONCLUSION: The decision-makers' view of appropriateness recognizes the importance of the clinical view, but it offers a very different input into the appropriateness discourse, more closely aligned with appropriateness of setting, which refers to cost-effectiveness considerations.


Assuntos
Pessoal Administrativo , Artroplastia de Substituição/normas , Política de Saúde , Artroplastia de Substituição/economia , Artroplastia de Substituição/estatística & dados numéricos , Canadá , Análise Custo-Benefício , Política de Saúde/economia , Mau Uso de Serviços de Saúde , Humanos , Entrevistas como Assunto , Uso Excessivo dos Serviços de Saúde
3.
J Eval Clin Pract ; 22(2): 164-70, 2016 Apr.
Artigo em Inglês | MEDLINE | ID: mdl-26347053

RESUMO

RATIONALE, AIMS AND OBJECTIVES: As total joint arthroplasty (TJA) rates rise, there is need to ensure appropriate use. Our objective was to elucidate surgeons' perspectives on appropriateness for TJA. METHODS: Semi-structured telephone interviews were conducted in a sample of orthopaedic surgeons that perform TJA in three Canadian Provinces. Surgeons were asked to discuss their criteria for TJA appropriateness for osteoarthritis; potential value of a decision-support tool to select appropriate candidates; and the role of other stakeholders in assessing appropriateness. RESULTS: Of 17 surgeons approached for participation, 14 completed interviews (12 males; 7 aged <50 years; 5 academic; 8 in urban practices). Surgeons agreed that pain and pain impact on patients' quality of life and function were the key criteria to assess appropriateness for TJA, but that these concepts were difficult to assess and not always congruent with structural changes on joint radiography. Some used a wider range of criteria, including their assessments of patient expectations, ability to cope and readiness for surgery. While patient age was not identified as a criterion itself, surgeons did acknowledge that appropriateness criteria may differ for younger versus older patients. Most agreed that a decision-support tool would help ensure that all elements of appropriateness are assessed in a standardized manner, albeit the ultimate decision to offer surgery must be left to the discretion of surgeons, within the context of the doctor-patient relationship. CONCLUSIONS: Surgeons recognized the need for a tool to support decision making for TJA, particularly in the context of increasing surgical demand in younger patients with less severe arthritis. The work to develop and test such a decision-support tool is underway.


Assuntos
Artroplastia de Substituição/psicologia , Tomada de Decisões , Cirurgiões Ortopédicos/psicologia , Osteoartrite/cirurgia , Adaptação Psicológica , Fatores Etários , Idoso , Canadá , Técnicas de Apoio para a Decisão , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Limitação da Mobilidade , Osteoartrite/complicações , Dor/etiologia , Relações Médico-Paciente , Pesquisa Qualitativa , Qualidade de Vida , Medição de Risco
4.
Arthritis Rheumatol ; 67(7): 1806-15, 2015 Jul.
Artigo em Inglês | MEDLINE | ID: mdl-25930243

RESUMO

OBJECTIVE: As rates of total joint arthroplasty (TJA) for osteoarthritis (OA) rise, there is a need to ensure appropriate use. We undertook this study to develop criteria for appropriate use of TJA. METHODS: In prior work, we used qualitative methods to separately assess OA patients' and arthroplasty surgeons' perceptions regarding appropriateness of patient candidates for TJA. The current study reviewed the appropriateness themes that emerged from each group, and a series of statements were developed to reflect each unique theme or criterion. A group of arthroplasty surgeons then indicated their level of agreement with each statement using electronic voting. Where ≤70% agreed or disagreed, the criterion was discussed and revised, and revoting occurred. In standardized telephone interviews, OA patient focus group participants indicated their level of agreement with each revised criterion. RESULTS: Qualitative research in 58 OA patients and 14 arthroplasty surgeons identified 11 appropriateness criteria. Member-checking in 15 surgeons (including 5 who had participated in the qualitative study) resulted in agreement on 6 revised criteria. These included evidence of arthritis on joint examination, patient-reported symptoms negatively impacting quality of life, an adequate trial of appropriate nonsurgical treatment, realistic patient expectations of surgery, mental and physical readiness of patient for surgery, and patient-surgeon agreement that potential benefits exceed risks. Thirty-six of the original 58 OA patient focus group participants (62.1%) participated in the member-check interviews and endorsed all 6 criteria. CONCLUSION: Patients and surgeons jointly endorsed 6 criteria for assessment of TJA appropriateness in OA patients. Prospective validation of these criteria (assessed preoperatively) as predictive of postoperative patient-reported outcomes is under way and will inform development of a surgeon-patient decision-support tool for assessment of TJA appropriateness.


Assuntos
Artroplastia de Quadril , Artroplastia do Joelho , Osteoartrite do Quadril/cirurgia , Osteoartrite do Joelho/cirurgia , Seleção de Pacientes , Idoso , Idoso de 80 Anos ou mais , Canadá , Tomada de Decisões , Feminino , Grupos Focais , Humanos , Masculino , Pessoa de Meia-Idade , Avaliação de Resultados em Cuidados de Saúde , Relações Médico-Paciente , Medição de Risco
5.
Int J Health Care Qual Assur ; 28(4): 320-31, 2015.
Artigo em Inglês | MEDLINE | ID: mdl-25982633

RESUMO

PURPOSE: The purpose of this paper is to examine Canadian organizational and systemic factors that made it possible to keep wait times within federally established limits for at least 18 months. DESIGN/METHODOLOGY/APPROACH: The research design is a multiple cases study. The paper selected three cases: Case 1 - staff were able to maintain compliance with requirements for more than 18 months; Case 2 - staff were able to meet requirements for 18 months, but unable to sustain this level; Case 3 - staff were never able to meet the requirements. For each case the authors interviewed persons involved in the strategies and collected documents. The paper analysed systemic and organizational-level factors; including governance and leadership, culture, resources, methods and tools. FINDINGS: Findings indicate that the hospital that was able to maintain compliance with the wait time requirements had specific characteristics: an exclusive mandate to do only hip and knee replacement surgery; motivated staff who were not distracted by other concerns; and a strong team spirit. ORIGINALITY/VALUE: The authors' research highlights an important gradient between three cases regarding the factors that sustain waiting times. The paper show that the hospital factory model seems attractive in a super-specialized surgery context. However, patients are selected for simple surgeries, without complications, and so this cannot be considered a unique model.


Assuntos
Acessibilidade aos Serviços de Saúde , Ortopedia , Avaliação de Programas e Projetos de Saúde/métodos , Listas de Espera , Artroplastia de Quadril/estatística & dados numéricos , Artroplastia do Joelho/estatística & dados numéricos , Canadá , Administração Hospitalar , Humanos , Entrevistas como Assunto , Modelos Organizacionais , Estudos de Casos Organizacionais , Cultura Organizacional , Inovação Organizacional , Objetivos Organizacionais
6.
BMJ Open ; 3(10): e003716, 2013 Oct 10.
Artigo em Inglês | MEDLINE | ID: mdl-24114372

RESUMO

OBJECTIVE: To assess if the Agency for Healthcare Research and Quality  patient safety indictors (PSIs) could be used for case findings in the International Classification of Disease 10th revision (ICD-10) hospital discharge abstract data. DESIGN: We identified and randomly selected 490 patients with a foreign body left during a procedure (PSI 5-foreign body), selected infections (IV site) due to medical care (PSI 7-infection), postoperative pulmonary embolism (PE) or deep vein thrombosis (DVT; PSI 12-PE/DVT), postoperative sepsis (PSI 13-sepsis)and accidental puncture or laceration (PSI 15-laceration) among patients discharged from three adult acute care hospitals in Calgary, Canada in 2007 and 2008. Their charts were reviewed for determining the presence of PSIs and used as the reference standard, positive predictive value (PPV) statistics were calculated to determine the proportion of positives in the administrative data representing 'true positives'. RESULTS: The PPV for PSI 5-foreign body was 62.5% (95% CI 35.4% to 84.8%), PSI 7-infection was 79.1% (67.4% to 88.1%), PSI 12-PE/DVT was 89.5% (66.9% to 98.7%), PSI 13-sepsis was 12.5% (1.6% to 38.4%) and PSI 15-laceration was 86.4% (75.0% to 94.0%) after excluding those who presented to the hospital with the condition. CONCLUSIONS: Several PSIs had high PPV in the ICD administrative data and are thus powerful tools for true positive case finding. The tools could be used to identify potential cases from the large volume of admissions for verification through chart reviews. In contrast, their sensitivity has not been well characterised and users of PSIs should be cautious if using them for 'quality of care reporting' presenting the rate of PSIs because under-coded data would generate falsely low PSI rates.

7.
Arthritis Care Res (Hoboken) ; 63(2): 231-9, 2011 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-20890984

RESUMO

OBJECTIVE: Timely access to rheumatology consultation is fundamental to appropriate and effective management of patients with musculoskeletal and autoimmune diseases. Yet, for a variety of reasons, limited and delayed access is commonplace. Moreover, information exchange for referral is often inadequate or poorly communicated. The objective of this work was to improve referral from primary care to rheumatology by formulating and testing a clinically coherent, reliable, and non-diagnosis-dependent Priority Referral Score (PRS). METHODS: Using a deliberative process, a clinical panel of 10 primary care providers (PCPs) and rheumatology specialists reviewed clinical case scenarios and engaged in a highly iterative process to develop criteria, definitions, and weights for the PRS, a linear 100-point scale to rate the relative urgency of referral. Following tool formulation, clinicians uninvolved with the process tested the PRS against their clinical judgment. RESULTS: The PRS comprises 8 criteria, with 2-4 levels for each criterion, and each having a weight generated through conjoint analysis, which forced choices around the comparative urgency of all of the criteria and levels. The PRS showed a strong correlation between clinical rankings of rheumatologists and PCPs in both the deliberative panel, and the physicians subsequently involved in the testing of the PRS. CONCLUSION: No standardized priority-setting criteria are available for the full range of primary care referrals to rheumatologists. The PRS had face value with panelists and provided acceptable interrater and intrarater reliability when tested with other rheumatologists and PCPs. Pilot testing with other clinicians and in other settings is justified and prerequisite to use in clinical practice.


Assuntos
Médicos de Atenção Primária , Encaminhamento e Consulta , Doenças Reumáticas/terapia , Reumatologia , Feminino , Humanos , Masculino
8.
Gastroenterology Res ; 4(5): 185-193, 2011 Oct.
Artigo em Inglês | MEDLINE | ID: mdl-27957014

RESUMO

BACKGROUND: Demands on gastroenterology are growing, as a result of the high prevalence of digestive diseases, the impact of colon cancer screening programs and an aging population. Prioritizing referrals to gastroenterology would assist in managing wait times. Our objectives were (1) to assess whether there were consistent criteria to guide referrals from family physicians for gastroenterological outpatient consultation and (2) to determine if there were different levels of urgency or priority in referral criteria. METHODS: We conducted a scoping review, searching Medline, Embase and Cochrane databases from 1997 to 2009, using the terms referral, triage, consultation and at least one from a list of gastroenterology-specific search terms. Of 2978 initial results, 51 papers were retrieved, and 20 were retained after review by two reviewers. Additional publications were identified through hand searches of retained papers, website searches and nomination by a panel of specialists. RESULTS: Thirty-four papers, reports or websites were retained. No referral criteria covered the spectrum of disorders that might be referred by family physicians to gastroenterologists. Criteria for referral were most commonly listed for suspected colorectal cancer, followed by suspected upper GI cancer, hepatitis, and functional disorders. CONCLUSIONS: A clinical panel comprised of gastroenterologists and primary care providers, informed by this literature review, are completing the work of formulating a Gastroenterology Priority Referral Score, and plan to test the reliability and validity of the tool for determining the relative urgency for referral from primary care to gastroenterology.

9.
Can J Gastroenterol ; 24(7): 425-30, 2010 Jul.
Artigo em Inglês | MEDLINE | ID: mdl-20652157

RESUMO

BACKGROUND: There are limited data regarding complications associated with colonoscopy and flexible sigmoidoscopy in usual clinical practice in Canada. OBJECTIVE: To determine the risk factors for lower gastrointestinal (GI) endoscopy-associated complications in usual clinical practice. METHODS: All outpatient lower GI endoscopies performed in Winnipeg (Manitoba) between April 1, 2004 and March 31, 2006, were identified from the provincial physicians' claims database. All subsequent hospital admissions within 30 days that documented potential complications associated with lower GI endoscopies were identified from the electronic hospital discharges database and reviewed. Multivariate generalized estimating equation regression analysis was performed to determine independent factors (patient, endoscopist and procedure) associated with the risk of developing complications. RESULTS: There were 29,990 outpatient lower GI endoscopies performed in Winnipeg during the years studied. Seventy-seven (0.26%) procedures were associated with complications requiring hospitalization within 30 days of the index procedure. Stricture dilation (rate ratio [RR] 23.14; 95% CI 6.70 to 76.51), polypectomy (RR 5.93; 95% CI 3.66 to 9.62), increasing patient age (for each year increase in age, RR 1.03; 95% CI 1.01 to 1.05) and performance of endoscopy by low-volume endoscopists (fewer than 200 procedures per year, RR 2.28; 95% CI 1.18 to 4.42) and family physicians (RR 2.23; 95% CI 1.39 to 3.58) were independently associated with complications. CONCLUSIONS: The results of the present study suggest that increasing patient age, complex procedures and performance of the index procedure by low-volume endoscopists are independent risk factors for lower GI endoscopy-associated complications in usual clinical practice. This suggests that it may be time to consider implementing minimum volume requirements for endoscopists performing non-screening lower GI endoscopies.


Assuntos
Endoscopia Gastrointestinal , Complicações Pós-Operatórias/epidemiologia , Adulto , Fatores Etários , Idoso , Feminino , Hospitalização/estatística & dados numéricos , Humanos , Masculino , Manitoba/epidemiologia , Pessoa de Meia-Idade , Distribuição de Poisson , Análise de Regressão , Fatores de Risco , Fatores Socioeconômicos , População Urbana , Carga de Trabalho
10.
J Nephrol ; 23(4): 399-407, 2010.
Artigo em Inglês | MEDLINE | ID: mdl-20540033

RESUMO

INTRODUCTION: Referrals to nephrologists comprise not only patients with chronic kidney disease but also those with other nephrological conditions. There may be confusion about when to refer a patient to a nephrologist. We conducted a literature review to identify preexisting priority-setting, triage or referral criteria developed to guide referrals from primary care to a nephrologist. METHODS: Medline and Cochrane databases were searched (1997 to 2008) using search terms: referral, consultation, triage and a list of specified nephrological conditions. Abstracts were assessed by 2 reviewers using criteria to determine relevance. Citation and hand searches were done on papers selected for review; relevant Web sites were also consulted. Two reviewers read all selected papers to determine if they met the objectives. One reviewer abstracted relevant data from each retained reference and compiled the results into a report, which was reviewed by 3 practicing nephrologists. RESULTS: There were 18 retained papers, reports or Web sites; 4 of these were professional national guidelines. All but 1 reference cited serum creatinine or estimated glomerular filtration rate as a criterion for referral. Other referral criteria were proteinuria (8 sources), blood pressure (5 sources), electrolytes (3 sources) or hematuria (3 sources). There was inconsistency in referral recommendations. CONCLUSIONS: The differing advice identified in the literature results in confusion as to when patients should be referred to a nephrologist. Nephrologists, an already strained human resource, must prioritize requests for consultation using an undefined and no doubt inconsistent metric. Standardized, diagnosis-neutral criteria would benefit both primary care providers and nephrologists.


Assuntos
Nefropatias/terapia , Nefrologia , Encaminhamento e Consulta , Taxa de Filtração Glomerular , Humanos
11.
Fam Pract ; 27(3): 271-8, 2010 Jun.
Artigo em Inglês | MEDLINE | ID: mdl-20215333

RESUMO

BACKGROUND: Nurse telephone advice (NTA) lines, a major initiative in primary health care reform, provide symptom triage and health information. Compliance studies utilizing database analysis are frequently limited to a defined population, such as children or Emergency Department (ED) users. OBJECTIVES: To explore caller characteristics associated with following NTA advice to go to the ED, see a health care professional or self-care for Calgary, Canada (population 1 million). METHODS: NTA data were linked with utilization data to assess ED and physician visits following a call. Four nurse advice categories were defined: go to ED, health care provider in 24 hours, health care provider in 72 hours if symptoms persist and self-care. Follow-through was defined based on health care utilization within specified time periods following the call. Logistic regression identified characteristics associated with follow-through of NTA nurse advice; characteristics included age, sex, neighbourhood income, health status, time of call and type of care protocol. RESULTS: Follow-through was highest for self-care advice (83.7%), followed by ED advice (52.3%) and then 24-hour advice (43.2%). Lower follow-through on ED or 24-hour advice was associated with age <4 years, and having lower income, and the opposite was true for self-care advice. Patients with a cardiac complaint had the highest odds of following ED advice. Patients with a gastrointestinal or obstetrics/gynaecology/genitourinary complaint were less likely to follow 24-hour advice. Patients with fever were less likely to follow self-care advice. CONCLUSIONS: Understanding characteristics associated with lower follow-through may help the NTA service to refine its approaches to clients.


Assuntos
Continuidade da Assistência ao Paciente , Linhas Diretas , Relações Enfermeiro-Paciente , Consulta Remota , Adolescente , Adulto , Alberta , Criança , Pré-Escolar , Bases de Dados Factuais , Medicina de Emergência , Medicina de Família e Comunidade , Feminino , Humanos , Masculino , Pessoa de Meia-Idade , Adulto Jovem
12.
Healthc Policy ; 5(3): 66-81, 2010 Feb.
Artigo em Inglês | MEDLINE | ID: mdl-21286269

RESUMO

OBJECTIVES: To assess experts' perceptions of the contextual and local factors that promote or inhibit the implementation of waiting time management strategies (WTMS) in Canadian healthcare organizations. METHODS: We conducted 16 semi-structured interviews and one focus group with individuals involved in WTMS at the federal, provincial or organizational level. RESULTS: The most frequently cited local factor was physicians' participation. Physicians' leadership made the greatest difference in bringing resistant physicians on board. To be effective, however, local leadership had to be supported by senior management. Alignment of financial incentives between the contextual and local levels was also frequently cited, and interviewees stressed the importance of tools used to design, monitor, evaluate and prioritize WTMS. CONCLUSIONS: Finding the right balance between supportive resources and tools and an effective management system is a tough challenge. But achieving this balance will help reconcile contradictions between top-down and bottom-up WTMS.

13.
Artigo em Inglês | MEDLINE | ID: mdl-18601803

RESUMO

OBJECTIVES: This report is a scoping review of the literature with the objective of identifying definitions, conceptual models and frameworks, as well as the methods and range of perspectives, for determining appropriateness in the context of healthcare delivery. METHODS: To lay groundwork for future, intervention-specific research on appropriateness, this work was carried out as a scoping review of published literature since 1966. Two reviewers, with two screens using inclusion/exclusion criteria based on the objective, focused the research and articles chosen for review. RESULTS: The first screen examined 2,829 abstracts/titles, with the second screen examining 124 full articles, leaving 37 articles deemed highly relevant for data extraction and interpretation. Appropriateness is defined largely in terms of net clinical benefit to the average patient and varies by service and setting. The most widely used method to assess appropriateness of healthcare services is the RAND/UCLA Model. There are many related concepts such as medical necessity and small-areas variation. CONCLUSIONS: A broader approach to determining appropriateness for healthcare interventions is possible and would involve clinical, patient and societal perspectives.


Assuntos
Atenção à Saúde/normas , Humanos , Modelos Teóricos , Terminologia como Assunto
14.
Med Care ; 46(6): 627-34, 2008 Jun.
Artigo em Inglês | MEDLINE | ID: mdl-18520318

RESUMO

BACKGROUND: The use of health administrative data in health services research is facilitated by standardized classification systems, such as the International Classification of Diseases (ICD). Canada, among other countries, recently introduced the tenth version of ICD and its accompanying Canadian Classification of Interventions (CCI). It is imperative to assess errors that could occur in administrative data due to the introduction of the new coding system. OBJECTIVE: To evaluate the validity of procedure coding in hospital discharge data, comparing CCI with ICD-9-CM. RESEARCH DESIGN: Trained reviewers examined 4008 randomly selected charts from 4 teaching hospitals in Alberta, Canada, for the presence of 30 procedures. The charts, already coded using CCI, were recoded using ICD-9-CM. Comprehensive lists of procedure codes in both systems were identified using literature, health records technicians, surgeons and online resources. MEASURES: Three databases were created for the same hospital discharge record, including CCI, ICD-9-CM, and chart review data. Sensitivity, specificity, positive predictive value, negative predictive value and kappa scores were calculated. RESULTS: Compared with the chart review data, ICD-9-CM data under-reported 17 procedures, over-reported 12, and equivalently reported 1. CCI data under-reported 19 procedures, over-reported 9, and equivalently reported 2. Kappa value was within 0.1 difference between ICD-9-CM and CCI for 14 procedures. CONCLUSIONS: Both ICD-9-CM and CCI coded the more major or invasive procedures reasonably well, but were not valid for less invasive or minor procedures. CCI can be used by health services and population health researchers with as much confidence as ICD-9-CM.


Assuntos
Formulário de Reclamação de Seguro , Classificação Internacional de Doenças , Procedimentos Cirúrgicos Operatórios/classificação , Alberta , Auditoria Médica , Alta do Paciente
15.
Clin Rheumatol ; 27(11): 1411-6, 2008 Nov.
Artigo em Inglês | MEDLINE | ID: mdl-18560920

RESUMO

As part of a larger body of work to develop a rheumatology priority referral score, a literature review was conducted. The objective of the literature review was to identify preexisting priority-setting, triage, and referral tools/scales developed to guide referrals from primary care to specialist care/consultation usually provided by a rheumatologist. Using a combination of database, citation, Internet, and hand-searching, 20 papers were identified that related to referral prioritization in three areas: rheumatoid arthritis (RA; 5), musculoskeletal (MSK) diseases other than RA (3), and MSK diseases in general (12). No single set of priority-setting criteria was identified for rheumatologic disorders across the spectrum of patients who may be referred from primary care providers (PCPs) to rheumatologists. There appears to be more congruence on conditions at either end of the urgency spectrum with conditions such as suspected cranial arteritis or systemic vasculitis deemed to be emergency referrals and fibromyalgia and other soft-tissue syndromes deemed to be more routine referrals. Between these two extremes, there is a divergence of opinion about urgency and few papers on the issue. The exception to this is referral for early RA for which several criteria have been established. Despite the inherent complexities in developing a tool to prioritize patients referred by PCPs to rheumatologists, there are compelling reasons to proceed. With the aging of the population, the number of patients being referred to rheumatologists is expected to increase. With pharmaceutical advances, there are demonstrable benefits in early referral for some conditions. These trends have led to increased pressure on scarce rheumatological human resources. A tool to prioritize referrals is a critical component of improving access and the referral process.


Assuntos
Encaminhamento e Consulta , Doenças Reumáticas/terapia , Reumatologia , Humanos , Guias de Prática Clínica como Assunto
16.
Can J Surg ; 50(5): 394-6, 2007 Oct.
Artigo em Inglês | MEDLINE | ID: mdl-18031641

RESUMO

We abstracted the records of patients from general surgeons' offices in Winnipeg to compare waiting times from charts (i.e., the gold standard) with waiting times using administrative data. The administrative data method relies on physicians' billing data to identify a visit to the surgeon preoperatively to mark the start of the waiting time. There was no difference between waiting times using patient records versus administrative data. The study supported the use of administrative data to monitor waiting times.


Assuntos
Bases de Dados como Assunto/estatística & dados numéricos , Medicina de Família e Comunidade/organização & administração , Cirurgia Geral/organização & administração , Padrões de Prática Médica/organização & administração , Listas de Espera , Canadá , Manitoba , Sistemas Computadorizados de Registros Médicos/estatística & dados numéricos
17.
Can J Ophthalmol ; 42(4): 543-51, 2007 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-17641695

RESUMO

BACKGROUND: This review offered critical input to the work of Canadian federal-provincial-territorial Deputy Ministers of Health on establishing evidence-based benchmarks for waiting times (WTs) for cataract surgery. The study purpose was to synthesize the evidence regarding the relations among patient characteristics, WT, and health outcomes for patients on waiting lists for cataract surgery. METHODS: A systematic literature review was conducted using the Cochrane methodology. RESULTS: Seventeen studies were considered. The studies varied in their quality, study design, sample characteristics, and outcome measures. Because of the heterogeneity in studies, a qualitative analysis was used. Key findings were: individuals with cataracts are at an increased risk of falls, hip fractures, and motor vehicle crashes, the absence of pre-existing eye disease, and better baseline visual acuity and visual function are associated with better outcomes, and average WTs of 6-12 months are associated with a decline in visual acuity in patients while waiting. INTERPRETATION: Although the evidence does not indicate a precise benchmark, it does support timely access to surgery for individuals undergoing cataract surgery. In December 2005, health ministers set a goal to provide cataract surgery within 16 weeks for patients at high risk.


Assuntos
Benchmarking , Extração de Catarata , Catarata/complicações , Avaliação de Processos e Resultados em Cuidados de Saúde , Listas de Espera , Canadá , Política de Saúde , Humanos , Aceitação pelo Paciente de Cuidados de Saúde , Garantia da Qualidade dos Cuidados de Saúde , Inquéritos e Questionários , Acuidade Visual
18.
Can J Ophthalmol ; 42(4): 567-72, 2007 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-17641699

RESUMO

BACKGROUND: Although visual impairment has been associated with falls, fractures, and other injuries, the relation between cataract surgery and injuries is unclear. This study assesses whether persons waiting for cataract surgery are at increased risk of requiring health care services for an injury compared with a control group, and, if so, whether the risk changes after cataract surgery. METHODS: This is a retrospective case-control study of first-eye cataract surgery recipients in Manitoba in fiscal 1999-2000. Health care administrative data and cataract waiting list registry data were the data sources. Cataract surgery recipients were matched 3:1 with controls on age, sex, and region. The outcome measure was a diagnosis of injury identified using International Classification of Diseases 9 (Clinical Modification) codes in the physician or hospital claims. Data were analyzed for 2 years before and after cataract surgery. A multivariate logistic regression adjusted for potential confounders, such as burden of illness, presence of diabetes, stroke or dementia, number of different medications, and use of psychoactive mediations. RESULTS: There were 3811 cases and 11,359 controls. Cases were found to be much more likely to have a history of stroke, diabetes, or dementia, and were more likely to have been prescribed multiple medications or a psychoactive drug. After adjustment for comorbidities and pharmaceutical use, cases had a significantly higher probability of an injury before surgery (0.2784 vs. 0.2538; chi2 = 5.01, p = 0.03). This decreased significantly after surgery to 0.2333 (chi2 = 18.05, p < 0.0001). After surgery, the adjusted probability of injury was lower among cases (0.2333) than controls (0.2385), though this was not significant. The adjusted odds ratio for having an injury was 1.032 (95% confidence interval 1.026, 1.039) per week of waiting. INTERPRETATION: Cataract patients have a significantly increased risk of injury compared with controls before surgery, but their risk decreases to that of controls following surgery. Given that cataract patients also bear a much heavier burden of illness, including conditions that are associated with a higher risk of falls and injuries, the imperative of performing cataract surgery without delay becomes even more pressing.


Assuntos
Acidentes por Quedas , Extração de Catarata , Catarata/complicações , Serviços de Saúde/estatística & dados numéricos , Transtornos da Visão/terapia , Ferimentos e Lesões/terapia , Idoso , Idoso de 80 Anos ou mais , Estudos de Casos e Controles , Feminino , Humanos , Masculino , Estudos Retrospectivos , Fatores de Risco , Transtornos da Visão/etiologia , Listas de Espera , Ferimentos e Lesões/etiologia
19.
J Eval Clin Pract ; 13(2): 192-6; quiz 197, 2007 Apr.
Artigo em Inglês | MEDLINE | ID: mdl-17378864

RESUMO

BACKGROUND: Recognizing the concerns about long waiting times to see some specialists in Canada, and the burden this places on both primary care and specialist clinicians, the Western Canada Waiting List (WCWL) undertook the Primary Care Project. The goal was to develop a valid, reliable, standardized prioritization tool for use by primary care providers in making referrals to specialists. WCWL is a 20-partner collaboration committed to addressing long waiting times to access scheduled health care services. METHODS: A previously developed prioritization tool for hip and knee replacement was adapted for use by family doctors, based on expert feedback from a clinical panel of primary care providers and from orthopaedic surgeons. Rater assessments of standardized paper cases were used to generate weights for criteria items in the Priority Referral Score (PRS). Intraclass correlations (ICCs) were calculated to assess reproducibility, and weights were estimated using a mixed-effects model. The weights and criteria items were modified following feedback of these results to the panel. The resulting PRS was reliability-tested with a different set of standardized case descriptions. RESULTS: One item was removed from the Hip and Knee Surgery tool and two items more pertinent to family medicine (mobility and medications) were added. The resulting eight-item PRS had a test-retest ICC of 0.84. The mean intrarater ICC was 0.79. CONCLUSIONS: An eight-item priority-setting tool has been developed to assist in queuing patients in order of urgency when they are referred to an orthopaedic surgeon for possible hip or knee arthroplasty. The tool had excellent inter- and intrarater reliability and was seen to have face validity by a panel of primary care providers who advised on the project.


Assuntos
Artroplastia de Quadril , Artroplastia do Joelho , Prioridades em Saúde , Encaminhamento e Consulta/organização & administração , Listas de Espera , Canadá , Humanos , Programas Nacionais de Saúde , Médicos de Família
20.
Can J Public Health ; 98(6): 500-5, 2007.
Artigo em Inglês | MEDLINE | ID: mdl-19039891

RESUMO

OBJECTIVE: To describe mortality, cause of death and life expectancy among Chinese (both immigrant and Canadian-born) and other Canadians in the Province of Alberta. METHODS: A Chinese surname list was applied to the Alberta Health Insurance Plan and Vital Statistics Birth registry databases to define the Chinese population, and to the Vital Statistics Death registry to determine deaths among Chinese in Alberta from 1995 to 2003. Age- and sex-specific mortality, cause of death and life expectancy were calculated. RESULTS: Of nearly 3 million Alberta residents, about 4% were Chinese in 2003. The age-adjusted mortality for Chinese was 4.2 per 1000 and for non-Chinese 6.2 per 1000 population. Infant mortality was lower for Chinese (4.9/1000 live births) than non-Chinese (6.2/1000 live births). Life expectancy at birth was 6.3 years longer for Chinese males compared to non-Chinese males (83.3 versus 77.0), and 5.4 years longer for Chinese females compared to non-Chinese females (87.9 versus 82.5). Cancer, heart disease and stroke were the leading causes of death for both Chinese and non-Chinese Albertans. CONCLUSIONS: The Chinese ethnic population of Alberta had lower mortality and longer life expectancy than remaining Albertans, suggesting that the Chinese population has better health status than other Albertans. Reasons for the health gap between Chinese and non-Chinese populations should be further explored.


Assuntos
Causas de Morte , Expectativa de Vida/tendências , Mortalidade/tendências , Adolescente , Adulto , Idoso , Idoso de 80 Anos ou mais , Alberta/epidemiologia , Criança , Pré-Escolar , China/etnologia , Bases de Dados como Assunto , Feminino , Humanos , Lactente , Mortalidade Infantil , Recém-Nascido , Masculino , Pessoa de Meia-Idade , Sistema de Registros , Estatísticas Vitais , Adulto Jovem
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