Health care safety incidents in paediatric emergency care.

OBJECTIVE: To characterize safety incidents in paediatric emergency departments (PEDs): frequency, sources, root causes, and consequences. MATERIALS AND METHODS: We conducted a cross-sectional, observational and descriptive study in the PED of the Clinical University Hospital XX (blinded for review). Patients were recruited through opportunity sampling and the data were collected during care delivery and one week later through a telephone survey. The methodology was based on the ERIDA study on patient safety incidents related to emergency care, which in turn was based on the ENEAS and EVADUR studies. RESULTS: The study included a total of 204 cases. At least one incident was detected in 25 cases, with two incidents detected in 3 cases, for a total incidence of 12.3%. Twelve incidents were detected during care delivery and the rest during the telephone call. Ten percent did not reach the patient, 7.1% reached the patient but caused no harm, and 82.1% reached the patient and caused harm. Thirteen incidents (46.4%) did not have an impact on care delivery, 8 (28.6%) required a new visit or referral, 6 (21.4%) required additional observation and 1 (3.6%) medical or surgical treatment. The most frequent root causes were health care delivery and medication. Incidents related to procedures and medication were most frequent. Of all incidents, 78.6% were considered preventable, with 50% identified as clear failures in health care delivery. CONCLUSIONS: Safety incidents affected 12.3% of children managed in the PED of the HCUVA, of which 78.6% were preventable.

Presence of metallic components in transdermal drug delivery systems and risk of skin burns. / [Artículo traducido] Presencia de partículas metálicas en parches transdérmicos de medicamentos y riesgo de quemaduras.

OBJECTIVE: Skin burns are associated with the presence of metallic components in transdermal drug delivery systems during Magnetic Resonance Imaging, cardioversion or defibrillation procedures. The aim of the study was to review the presence of metallic components in marketed products of transdermal drug delivery systems in Spain. METHOD: For each presentation, the summary of product characteristics was reviewed. If the information was not provided, manufacturers were contacted. RESULTS: We identified 59 marketed products of transdermal drug delivery systems of 12 different active substances. 59.3% of patches contained metallic components or their presence could not be ruled out. Information regarding the need to remove the patch was only included in 8 summaries of product characteristics (13.6%). A table was elaborated and included the following aspects: product, active substance, manufacturer, need to remove the patch before the exposure to magnetic or electric fields and references. CONCLUSION: More than a half of the patches at the time of the study contained metals or their absence could not be confirmed by the manufacturer. However, this information was only included in 13.6% of summaries of product characteristics.

[Evolution of the perception of the safety culture of healthcare professionals in a pediatric emergency department]. / Evolución de la percepción de la cultura de seguridad de los profesionales sanitarios en una urgencia pediátrica.

BACKGROUND AND AIM: Safety culture (SC) is a fundamental tool for minimizing adverse events and improving safety and quality of care. Our objective, therefore was to analyze the evolution of the SC of healthcare professionals in a pediatric emergency department (PED) after the implementation of a risk management system for patient safety based on the UNE:EN:ISO 179003 Standard and the execution of new safe practices for Joint Commission International accreditation. At the same time describe the current strengths and weaknesses. METHODS: Quasi-experimental, single-center study. All PED professionals participated in the study. An initial measurement of SC was performed through the Hospital Survey on Patient Safety Culture (HSOPS) questionnaire of the Agency for Healthcare Research and Quality adapted to Spanish in 2014. Pro-patient safety strategies were implemented between 2015 and 2022. A subsequent measurement was performed in 2022. RESULTS: The response rate in 2014 was 55% and 78% in 2022. On both occasions the group with the highest participation was nurses with 35.1% and 34.8%, respectively. Five dimensions improved after the interventions: frequency of adverse events (25.2%, p<0.001), organizational learning (25%, p<0.001), feedback and communication about errors (22.3%, p<0.001), non-punitive response to errors (6.5%, p = 0.176), and management support (4%, p = 0.333). CONCLUSIONS: The actions carried out had a positive influence on organizational learning and the frequency of adverse events reported and communication within the team. In contrast, the perception of SC did not increase.

Aplicabilidad de la herramienta “Prácticas seguras en pacientes con medicamentos de uso crónico” en el ámbito sociosanitario / Applicability of the tool “Safe practices in patients with chronic medicines” in social healthcare

Objetivo: Describir la aplicabilidad de la herramienta “Prácticas seguras en pacientes con medicamentos de uso crónico” en el ámbito de la atención sociosanitaria. Métodos: Estudio observacional transversal (junio 2018) de pacientes institucionalizados en residencia de pacientes asistidos, cuya atención sociosanitaria se realiza desde el Servicio de Farmacia de un hospital de primer nivel. Se aplicaron 18 prácticas seguras a cada tratamiento. Resultados: 153 pacientes incluidos, 69,3% mujeres, mediana edad 83 años (51-101), mediana medicamentos prescritos 12 (1-28). No fueron de aplicación a nuestra población 4 criterios de 18: PG10 (bifosfonatos), PO2 (fentanilo liberación rápida), PG11 (teriparatida por un tiempo superior a 2 años) y PG03 (buprenorfina como deshabituación en pacientes a tratamiento con otros opioides). 14 criterios de 18 detectan prescripciones relacionadas con los criterios de seguridad (monitorizar) y 8 de 18 criterios detectan prescripciones de riesgo en la población, siguiendo la siguiente distribución: 3 PG2 (AAS dosis >150 mg), 2 PG5 (AINE+antitrombótico), 2 PG6 (Triple Whammy), 3 PG7 (2 SRRA), 4 PG8 (2 o más anticolinérgicos), 1 PG9.1 (R/G/D+ anticolinérgicos), 2 PG9.2 (memantina+anticolinérgicos), 1 PO1 (opioide menor+mayor).Conclusiones: La utilización de esta herramienta garantiza la continuidad asistencial de los pacientes, constituye un punto de partida para el desarrollo de un programa de atención farmacéutica sociosanitaria y fomenta la colaboración entre los diferentes niveles asistenciales. A la vista de los resultados, existe una oportunidad de mejora a la hora de rediseñar estos criterios para ser aplicados a esta población institucionalizada.(AU)

Objetive: To describe the applicability of the tool “Safe practices in patients with chronic medicines” in social healthcare.Method: Cross-sectional observational study (June 2018) that included all patients admitted to a care home, whose social healthcare is provided by the Pharmacy Service at a top-tier hospital. Results: The study included 153 patients, 69.3% of whom were female. The average age was 38 (51-101) years. The mean medicines prescribed were 12 (1-28). A total of 4 criteria out of 18 did not apply to our study population: PG10 (biphosphonates), PO2 (rapid release fentanyl), PG11 (teriparatide for a period greater than 2 years) and PG03 (buprenorphine as detoxification in patients treated with other opioids). 14 criteria out of 18 detect treatments related to safety criteria (monitor) and 8 of 18 criteria detect high-risk prescriptions in the population according to the following distribution: 3 PG2 (AAS dose >150 mg), 2 PG5 (NSAID + antithrombotic), 2 PG6 (Triple Whammy), 3 PG7 (2 SSRI), PG8 (2 or more anticholinergics), 1 PG9.1 (R/G/D+anticholinergics), 2 PG9.2 (memantine+anticholinergics), 1 PO1 (strong+weak opioids). Conclusions: The use of this tool guarantees the continuity of care of patients, constitutes a starting point for the development of a pharmaceutical care programme in care homes. and encourages collaboration between the different levels of care. In view of the results, there is an opportunity for improvement when it comes to redesigning these criteria to be applied to this institutionalized population.(AU)

Presence of metallic components in transdermal drug delivery systems and risk of skin burns.

OBJECTIVE: Skin burns are associated with the presence of metallic components in transdermal drug delivery systems during Magnetic Resonance Imaging, cardioversion, or defibrillation procedures. The aim of the study was to review the presence of metallic components in marketed products of transdermal drug delivery systems in Spain. METHOD: For each pharmaceutical form, the summary of product characteristics was reviewed. If the information was not provided, manufacturers were contacted. RESULTS: We identified 59 marketed products of transdermal drug delivery systems of 12 different active substances. 59.3% of patches contained metallic components or their presence could not be ruled out. Information regarding the need to remove the patch was only included in 8 summaries of product characteristics (13.6%) A table was elaborated and included the following aspects: product, active substance, manufacturer, need to remove the patch before the exposure to magnetic or electric fields, and references. CONCLUSION: More than a half of the patches at the time of the study contained metals or their absence could not be confirmed by the manufacturer. However, this information was only included in 13.6% of summaries of product characteristics.

[Validation of a questionnaire to assess patient safety culture in healthcare managers: Psychometric properties and usability]. / Validación de un cuestionario para evaluar la cultura de seguridad del paciente en directivos de la salud: propiedades psicométricas y usabilidad.

AIM: To validate a reduced and applicable to distinct location version of the only validated questionnaire of patient safety culture in managers in Spanish language. METHOD: Questionnaire validation study. Community of Madrid 2022. Reduction/adaptation of the original questionnaire: Giménez-Aibar-Gutiérrez, 2013 Questionnaire was reduced from 85 items to 25; those local or not applicable were removed. Pre-test: Semi-structured survey on comprehension and response scale. There was no need to modify the questionnaire. VALIDATION: It was tested in 39 primary care managers without care activity. Internal consistency (α Cronbach), content validity (experts) and construct validity (factor analysis) were analysed. Usability analysis: Survey on time spent and non-response rate. RESULTS: α Cronbach=0.894. Content validity: Experts deemed questionnaire was complete. Factor analysis: five factors explain 68% of variance. The factors corresponded to the dimensions of the theoretical construct. Factors, internal consistency of each and correlation with global score were: commitment with patient safety: α Cronbach=0.793, r=0.778; P<.001; procedures/reporting: α Cronbach=0.83, r=0.806; P<.001; attitudes with patient safety: α Cronbach=0.766, r=0.596; P<.001; clinicians involving: α Cronbach=0.773, r=0.798; P<.001; patient safety communication: α Cronbach=0.615, r=0.518; P=.001; usability survey: 95% thought spent time was adequate. Non-response rate was 0%, except one item. CONCLUSION: In this work, a reduced and adapted version of questionnaire of Giménez-Aibar-Gutiérrez was validated at distinct location (Madrid region). Psychometric properties and usability, which were found, suggest that the reduced questionnaire is a reliable, valid and usable instrument to assess patient safety culture in managers of any place.

"Never Event" en cirugía: Análisis Causa-Raíz / "Never Event" in surgery: Root-Cause Analysis

RESUMEN La seguridad del paciente es un elemento imprescindible de la calidad asistencial. Al menos la mitad de los eventos adversos en pacientes hospitalizados están en relación con la práctica quirúrgica. El Análisis Causa-Raíz es un estudio sistemático de estos eventos mediante una revisión paso a paso de la cronología de los hechos, para identificar las causas que podrían haber llevado a la producción del evento. El Diagrama de Ishikawa o "espina de pescado" es una herramienta gráfica es una herramienta útil. El éxito radica en lograr responder qué sucedió, por qué sucedió, y qué puede hacerse para evitar que suceda nuevamente algún evento que vulnera la seguridad del paciente. El propósito último es la mejora de los procesos asistenciales impidiendo la repetición del evento adverso y priorizando el aprendizaje y mejora a partir de su análisis. La comunicación institucional de los hallazgos del análisis y las medidas para implementar, la discusión de casos en ateneos de morbimortalidad y la educación continua del personal son pilares para el cambio en la cultura hacia una centrada en la seguridad y calidad, sustituyendo la cultura "reactiva" por una "proactiva", que toma los eventos como instrumento para el aprendizaje y la mejora continua.

ABSTRACT At least half of the adverse events on hospitalized patients are associated with surgery. Root cause analysis (RCA) is a systematic way of analyzing these events to find their causes through a step-by-step review of the chronology of facts, identifying those that could have caused the event. An Ishikawa diagram (also called fishbone diagram) is a visual method for root cause analysis that allows the identification and categorization of all possible causes of an event. The goal is to answer what happened, why did it happen, and what can be done to prevent it from happening again. The ultimate goal is to improve healthcare processes by preventing the recurrence of the adverse event and prioritizing learning and improvement based on its analysis. Communicating the findings of the analysis and the measures to be implemented, discussing cases in morbidity and mortality meetings and continuous education of staff are the cornerstones for changing the culture towards one centered on safety and quality, replacing the "reactive" culture with a "proactive" culture, which considers events as an instrument for learning and continuous improvement.

[Impact of the "daily huddle" on the safety of pediatric hospitalized patients]. / Impacto de los «daily huddle¼ en la seguridad del paciente pediátrico hospitalizado.

INTRODUCTION: In 2017, the Joint Commission proposed daily meetings called "huddle" as an indicator of quality of care. They are brief daily meetings of the multidisciplinary team, where security problems of the last 24h are shared and risks are anticipated. The objectives were to describe the most frequent safety events in Pediatric wards, implement improvements in patient safety, improve team communication, implement international safety protocols, and measure the satisfaction of the staff involved. MATERIAL AND METHODS: Prospective, longitudinal and analytical design (June 2020-February 2022), with previous educational intervention. Safety incidents, data related to unequivocal identification, allergy and pain records, data from the Scale for the Early Detection of Deficiencies (SAPI) and the Scale for the Secure Transmission of Information (SBAR) were collected. The degree of satisfaction of the professionals was evaluated. RESULTS: Three hundred forty-eight security incidents were recorded. Medication prescription or administration errors stood out (n=103). Drug prescription or administration errors stood out (n=103), especially those related to high-risk medication: acetaminophen (n=14) (×10 doses of acetaminophen; n=6), insulin (n=6), potassium (n=5) and morphic (n=5). An improvement was observed in the pain record; 5% versus 80% (P<.01), in the SAPI registry 5% versus 70% (P<.01), in SBAER scale 40% vs 100% (P<.01), in unequivocal identification of the patient 80% versus 100%; (P<.01) and in the application of analgesic techniques 60% versus 85% (P=.01). In the survey of professionals, a degree of satisfaction of 8 (7-9.5)/10 was obtained. CONCLUSIONS: Huddles made it possible to learn about security events in our environment and increase the safety of hospitalized patients, and improved communication and the relationship of the multidisciplinary team.

Evaluación del clima de seguridad en varios servicios con labor asistencial de un hospital valenciano de segundo nivel / Assessment of the safety climate in several services with assistance work in a second-level valencian hospital

INTRODUCCIÓN: Durante la atención sanitaria se producen incidentes derivados de su alta complejidad, con impacto sobre la seguridad difícilmente cuantificable. MÉTODOS: Estudio observacional descriptivo, de evaluación del cuestionario HSOPS sobre la percepción de seguridad, distribuido en 2021 en varios servicios de un hospital de segundo nivel. Los hallazgos se compararon con una encuesta nacional de 2009. RESULTADOS: Se recogen 194 encuestas de trabajadores sanitarios, 76,29 % mujeres. Del total, 48,5% son enfermeras, 26,29% TCAEs, 23,19% médicos, 1,55% celadores y 0,51% trabajadora de limpieza. Hasta 11,86% proceden de Planta Médica, 24,74% de Planta Quirúrgica 4,08% de Quirófano, 15,46% de Pediatría / Maternidad, 6,63% de Oncología y 35,05% de UCI. La puntuación de calidad es 7,84 +/- 1,53, con valores superiores a 2009. En este trabajo observamos un mayor porcentaje de respuestas positivas en todas las dimensiones que en 2009. Las dimensiones 1ª “Frecuencia de eventos adversos notificados”, 2ª “Percepción de seguridad”, 6ª “Franqueza en la comunicación”, 7ª “Feed-back y comunicación sobre errores” y 11ª “Trabajo en equipo entre unidades” fueron Debilidades en el estudio nacional y no en el nuestro. En ambos las dimensiones 9ª “Dotación de personal” y 10ª “Apoyo de la gerencia del hospital” son Debilidades. Las dimensiones 3ª “Expectativas de acciones por jefe de servicio / supervisora” y 5ª “Trabajo en equipo en mi servicio” no son Fortalezas en 2009 y sí ahora. CONCLUSIONES: Este estudio permite comprender mejor la seguridad de los pacientes, recoger información sobre la percepción de condiciones laborales y planear acciones de mejora. (AU)

INTRODUCTION: Incidents arise from their high complexity occur during healthcare, with an impact on safety that is difficult to quantify. METHODS: Descriptive observational study, evaluation of the HSOPS questionnaire on the perception of security, distributed in 2021 in several services of a second level hospital. Findings were compared to a 2009 national survey. RESULTS: 194 answers of health workers were collected, 76.29% women. Of the total, 48.5% are nurses, 26.29% TCAEs, 23.19% doctors, 1.55% warders and 0.51% cleaning workers. Up to 11.86% come from the Medical Plant, 24.74% from the Surgical Plant, 4.08% from the Operating Room, 15.46% from Paediatrics/Maternity, 6.63% from Oncology and 35.05% from the ICU. The quality score is 7.84 +/- 1.53, with values ​​higher than 2009. In our study, we observed a higher percentage of positive responses in all dimensions than in 2009. Dimensions 1st “Frequency of events reported”, 2nd “Overall perception of patient safety”, 6th “Communication openness”, 7th “Feed-back and communication about errors” and 11th “Teamwork between units” were Weaknesses in the national study and not in ours. In both dimensions 9th “Staffing” and 10th “Management support for patient safety” are Weaknesses. The 3rd dimension “Expectations of actions by service manager/supervisor” and the 5th “Teamwork in my service” are not Strengths in 2009 and they are now. CONCLUSIONS: Our study allows us to better understand the safety of our patients, collect information on the perception of working conditions and plan improvement actions. (AU)

Assessment of the patient safety culture in the ICU of a second level hospital at the end of the third COVID-19 wave.

INTRODUCTION: Current healthcare settings and ICUs especially are complex, highly technical, and multidisciplinary, with interactions between healthcare professionals and users, in which there may be errors at different levels. Our objective was to assess the perception of patient safety in our unit at the end of the third wave of the COVID pandemic, with the intention of conducting subsequent improvement actions. METHODS: Observational, cross-sectional, and descriptive study. The perception of Safety Culture was estimated using the HSOPS questionnaire translated into Spanish. Some questions were posed in a positive sense, and others in a negative sense. The response was also rated as positive, negative, or neutral. Our findings were compared visually, not mathematically, with those found in the previous national study «Analysis of the culture on patient safety in the hospital setting of the Spanish National Health System¼ published in 2009. A subgroup analysis was performed according to professional group and seniority as a health worker. The Student's t, χ2 and ANOVA tests were used. RESULTS: Sixty-two professionals responded to the questionnaire, 73.90% of the total. The median time working in ICU 2 years (interquartile range 2-4.5 years). The rating for the degree of safety was 8.06 (SD 1.16). The majority (91.20%) had not reported any adverse event in the last year. A total of 30.90% had recently received patient safety training. The dimensions considered as weaknesses were 9 ("Staffing", with 27.57% of positive responses) and 10 ("Support of the hospital management in safety", with 17.64% of positive responses). The dimensions considered as strengths were 3 ("Expectation of actions by management/supervision of the service") with 85.29% of positive responses, and 5 ("Teamwork") with 95.58% of positive responses. The Cronbach's alpha index values suggest that the questionnaire has adequate internal consistency. In general, our data are more positive than those collected in the 2011 national survey, although the 2 dimensions considered weaknesses were already considered such in the previous work. CONCLUSIONS: The perception of patient safety in the ICU of our hospital after the end of the third wave of the COVID pandemic is adequate, with a more positive rating than that of the national study on safety culture at the hospital level carried out in 2009. The constant quest for patient safety should prioritize activity in the 2 dimensions considered weaknesses: staffing, and support from hospital management in everything related to patient safety.

Valoración de la cultura de seguridad del paciente en la UCI de un hospital de segundo nivel al finalizar la tercera oleada de COVID-19 / Assessment of the patient safety culture in the ICU of a second level hospital at the end of the third COVID-19 wave

Introducción: El ambiente sanitario actual y, especialmente, las UCI, sen un medio complejo, altamente tecnificado y multidisciplinar, con interacciones entre los profesionales sanitarios y los usuarios, en los que puede haber errores a distinto nivel. Nuestro objetivo fue valorar la percepción de seguridad del paciente en nuestra unidad al terminar la tercera ola de la pandemia de COVID-19, con la intención de llevar a cabo acciones de mejora posteriores. Métodos: Estudio observacional, transversal y descriptivo. La percepción sobre la cultura de seguridad se estimó mediante el cuestionario HSOPS traducido al castellano. Algunas preguntas se plantearon en sentido positivo y otras en sentido negativo. También se calificó la respuesta como positiva, negativa o neutra. Se compararon visualmente, no de forma matemática, nuestros hallazgos con los encontrados en el estudio nacional previo «Análisis de la cultura sobre seguridad del paciente en el ámbito hospitalario del Sistema Nacional de Salud español» publicado en 2009. Se realizó un análisis de subgrupos en función del grupo profesional y de la antigüedad como sanitario. Se emplearon las pruebas t de Student, χ? y ANOVA. Resultados: Respondieron al cuestionario 62 profesionales, el 73,90% del total. La mediana del tiempo de trabajo en UCI fue 2 años (rango intercuartil 2-4,5 años). La calificación del grado de seguridad fue 8,06 (DE 1,16). La mayoría (91,20%) no había notificado ningún evento adverso en el último año. Un 30,90% había recibido formación en seguridad de paciente recientemente. Las dimensiones consideradas como debilidad fueron la 9 («Dotación del personal», con 27,57% de respuestas positivas) y la 10 («Apoyo de la gerencia del hospital en la seguridad», con 17,64% de respuestas positivas).(AU)

Introduction: Current healthcare settings and ICUs especially are complex, highly technical, and multidisciplinary, with interactions between healthcare professionals and users, in which there may be errors at different levels. Our objective was to assess the perception of patient safety in our unit at the end of the third wave of the COVID pandemic, with the intention of conducting subsequent improvement actions. Methods: Observational, cross-sectional, and descriptive study. The perception of Safety Culture was estimated using the HSOPS questionnaire translated into Spanish. Some questions were posed in a positive sense, and others in a negative sense. The response was also rated as positive, negative, or neutral. Our findings were compared visually, not mathematically, with those found in the previous national study «Analysis of the culture on patient safety in the hospital setting of the Spanish National Health System» published in 2009. A subgroup analysis was performed according to professional group and seniority as a health worker. The Student's t, χ? and ANOVA tests were used. Results: Sixty-two professionals responded to the questionnaire, 73.90% of the total. The median time working in ICU 2 years (interquartile range 2-4.5 years). The rating for the degree of safety was 8.06 (SD 1.16). The majority (91.20%) had not reported any adverse event in the last year. A total of 30.90% had recently received patient safety training. The dimensions considered as weaknesses were 9 («Staffing», with 27.57% of positive responses) and 10 (“Support of the hospital management in safety”, with 17.64% of positive responses). The dimensions considered as strengths were 3 («Expectation of actions by management / supervision of the service») with 85.29% of positive responses, and 5 («Teamwork») with 95.58% of positive responses.(AU)

Seguridad del paciente, su percepción por el personal de enfermería en un hospital materno-infantil / Patient safety: Nursing staff´s perception in a mother and child hospital / Segurança do paciente, sua percepção pela equipe de enfermagem em um hospital materno-infantil

RESUMEN Introducción: La seguridad del paciente constituye un desafío para el personal de enfermería, por lo que se hace necesario el desarrollo, seguimiento y evaluación de indicadores de calidad y seguridad medibles, objetivos, relevantes y basados en la evidencia. Objetivo: Describir las percepciones sobre la cultura de seguridad del paciente en el personal de enfermería del servicio de cuidados críticos en un hospital materno-infantil de la Ciudad Autónoma de Buenos Aires. Método: Se realizó un estudio observacional, descriptivo, de corte transversal entre los meses de agosto y octubre de 2021. La población accesible estuvo constituida por 57 profesionales de enfermería. Se utilizó como instrumento el Hospital Survey on Patient Safety Culture. Resultados: Luego del análisis de las percepciones según dimensiones se encontró que la dimensión con valores más altos fue de 7 sobre la retroalimentación y comunicación sobre errores. El resto de las dimensiones obtuvieron puntuaciones en el rango de lo neutral, con valores menores o iguales a 4 puntos. Se aplicó la prueba de Kruskal-Wallis, y no se hallaron diferencias estadísticamente significativas entre los grupos en ninguna de las cuatro variables analizadas. Conclusiones: El análisis de la cultura de seguridad del paciente encontró percepciones no negativas donde la retroalimentación y comunicación sobre errores fue la única dimensión con puntuación positiva entre los enfermeros encuestados. Por último, destaca el hecho que no se pude establecer que la cultura organizacional de seguridad del paciente estuviera condicionada por indicadores sociodemográficos o de formación.

ABSTRACT Introduction: Patient safety is a challenge for nurses, so it is necessary to develop, monitor and evaluate quality and safety indicators that are measurable, objective, relevant and based in real evidence. Objective: To describe the perceptions concerning the patient safety culture among the nursing staff of the Critical care service in a mother and child hospital in the Ciudad Autónoma de Buenos Aires. Method: An observational, descriptive, cross-sectional, descriptive study was conducted between August and October 2021. The accessible population consisted of 57 nursing professionals. The Hospital Survey on Patient Safety Culture was used as an instrument. Results: After analyzing the perceptions according to dimensions, it was found that the dimension with the highest values was 7 at feedback and communication about errors. The rest of the dimensions obtained scores in neutral range, with values less than or equal to 4 points. The Kruskal-Wallis test was applied, and no statistically significant differences were found between the groups in any of the four variables analyzed. Conclusions: In the analysis concerning patient safety culture found non-negative perceptions where feedback and communication about errors was the only dimension with a positive score among the nurses surveyed. Finally, it should be noted that it was not possible to establish that the organizational culture of patient safety was conditioned by sociodemographic or training indicators.

RESUMO Introdução: A segurança do paciente é um desafio para a equipe de enfermagem, por isso é necessário o desenvolvimento, monitoramento e avaliação de indicadores de qualidade e segurança mensuráveis, objetivos, relevantes e baseados em evidências. Objetivo: Descrever as percepções sobre a cultura de segurança do paciente na equipe de enfermagem do serviço de cuidados intensivos em um hospital materno-infantil da Ciudad Autónoma de Buenos Aires. Método: Estudo observacional, descritivo, transversal, realizado entre os meses de agosto e outubro de 2021. A população acessível foi composta por 57 profissionais de enfermagem. O Hospital Survey on Patient Safety Culture foi utilizado como instrumento. Resultados: Após analisar as percepções de acordo com as dimensões, verificou-se que a dimensão com maiores valores foi 7 no feedback e comunicação sobre erros. As demais dimensões obtiveram pontuações na faixa neutra, com valores menores ou iguais a 4 pontos. Aplicou-se o teste de Kruskal-Wallis e não foram encontradas diferenças estatisticamente significativas entre os grupos em nenhuma das quatro variáveis analisadas. Conclusões: A análise da cultura de segurança do paciente encontrou percepções não negativas onde o feedback e a comunicação sobre os erros foi a única dimensão com pontuação positiva entre os enfermeiros pesquisados. Por fim, destaca o fato de que não foi possível estabelecer que a cultura organizacional de segurança do paciente fosse condicionada por indicadores sociodemográficos ou de treinamento.

Cultura de seguridad del paciente en diferentes ámbitos asistenciales: fortalezas y oportunidades de mejora / Patient safety culture in different healthcare settings: strengths and improvement opportunities

Objetivo: identificar fortalezas y oportunidades de mejora respecto a la cultura de seguridad (CdS) del paciente de profesionales sanitarios en diferentes niveles asistenciales y analizar su asociación con factores sociales y profesionales. Método: estudio descriptivo transversal realizado en el Parc Sanitari Sant Joan de Déu de Sant Boi de Llobregat (Barcelona, España). Se incluyeron profesionales asistenciales excluyendo a los que llevaran <1 año trabajando o estudiantes (N= 1.976). Se administró la versión española del cuestionario Hospital Survey on Patient Safety Culture. Se consideraron fortalezas un ≥ 75% de respuestas positivas y oportunidades de mejora ≥ 50% de respuestas negativas. Se realizó un análisis descriptivo, un análisis bivariante mediante Chi cuadrado, U de Mann-Whitney y Kruskal-Wallis considerando significancia estadística a valores p< 0,05. Resultados: participaron 205 profesionales (10,4%) de los cuales el 56,1% fue mujer, el 25,4% enfermero/a, el 54,6% trabajaba en Salud Mental, el 76,1% tenía turno diurno y el 71,7% llevaba > 5 años trabajando. La dimensión “Trabajo en equipo dentro de las unidades/servicios” fue la única de las 12 analizadas que resultó una fortaleza (75,31% respuestas positivas). No se identificaron oportunidades de mejora, pero la “Dotación de personal” fue la dimensión peor valorada (44,26% respuestas negativas). Los auxiliares de Enfermería mostraron mayor CdS, igual que los del turno nocturno, los que llevaban > 5 años trabajando y los de ámbito hospitalario. El ámbito con menos CdS fue el de Salud Mental. Conclusiones: el trabajo en equipo es un pilar fundamental en la CdS. Es imprescindible diseñar estrategias que generen un impacto positivo en la seguridad del paciente, como reforzar la dotación de personal.(AU)

Objective: to identify the strengths and improvement opportunities regarding Safety Culture (SC) for patients by healthcare professionals in different settings of care, and to analyse their association with social and professional factors. Method: a descriptive cross-sectional study conducted at the Parc Sanitari Sant Joan de Déu in Sant Boi de Llobregat, (Barcelona, Spain). The study included healthcare professionals; students or those who had been working for <1 year were excluded (N= 1,976). The Spanish version of the Hospital Survey on Patient Safety Culture questionnaire was administered. Strengths were considered at ≥ 75% of positive answers, and improvement opportunities at ≥ 50% of negative answers. Descriptive analysis was conducted, and bivariate analysis through Square Chi, Mann-Whitney’s U and Kruskal-Wallis; statistical significance was considered at p< 0.05 values. Results: the study involved 205 professionals (10.4%); 56.1% were female, 25.4% were nurses, 54.6% worked in Mental Health, 76.1% worked in the day shift, and 71.7% had been working for > 5 years. The dimension “teamwork within the units/ departments” was the only one out of the 12 analysed which represented a strength (75.31% of positive answers). No improvement opportunities were identified, but “staffing” was the dimension with the worst rating (44.26% of negative answers). Nursing assistants showed higher SC, as well as those in the night shift, those who had been working >5 years and those in the hospital setting. The setting with the lowest SC was Mental Health. Conclusions: teamwork is a key element in SC. It is essential to design strategies that will generate a positive impact on patient safety, such as reinforcing the staff.(AU)

Desempeño de los Tecnólogos Médicos como Oficiales de Protección Radiológica - 2021 / Performance of Medical Technologist as Radiation Protection Officers Lima - 2021

Las radiaciones ionizantes tienen el potencial de generar efectos adversos a la salud de las personas. Para hacer un uso más seguro y eficiente de estas radiaciones, la Comisión Internacional de Protección Radiológica fundamentalmente ha implementado un sistema de protección radiológica (SPR) que se basa en tres principios: justificación, optimización y límites. A su vez, estos principios se sustentan en cuatro valores éticos (beneficencia, prudencia, justicia y dignidad). Se sabe que en Chile el profesional que esta mandatado para realizar la toma de los exámenes que utilizan radiaciones ionizantes es el/la Tecnólogo Médico en Imagenología. Por lo tanto, resulta interesante valorar el grado de conocimiento adquirido y posteriormente aplicado en torno a los valores éticos del SPR por parte de dichos profesionales. De esta manera el objetivo del este artículo de tipo Punto de Vista fue realizar una serie de reflexiones en torno a esta temática. Cuando se realiza un procedimientos médico u odontológico con radiaciones ionizantes, el/la Tecnólogo Médico en Imagenología participa esencialmente en la realización del mismo, por lo que no debería ser su responsabilidad el cautelar que se cumplan los 4 valores éticos descritos dentro del SPR. A juicio nuestro, el principio de optimización, sería el único principio o pilar del SPR donde tiene real obligación de participar, utilizando las restricciones a las exposiciones individuales y los niveles de referencia para diagnóstico para reducir las desigualdades en la distribución de las exposiciones entre los grupos expuestos. Finalmente, resulta vital investigar si en su formación de especialidad se tocan estas temáticas.

Ionizing radiation has the potential to generate adverse effects on people's health. To make safer and more efficient use of these radiations, the International Commission on Radiological Protection has fundamentally implemented a radiological protection system (RPS) based on three principles: justification, optimization and limits. In turn, these principles are based on four ethical values (beneficence, prudence, justice and dignity). It is known that in Chile the professional who is mandated to perform the exams that use ionizing radiation is the Medical Imaging Technologist. Therefore, it is interesting to assess the degree of knowledge acquired and subsequently applied around the ethical values of the RPS by these professionals. In this way, the objective of this Point of View article was to make a series of reflections on this subject. When a medical or dental procedure is performed with ionizing radiation, the Medical Imaging Technologist essentially participates in its performance, so it should not be their responsibility to ensure that the 4 ethical values described in the RPS are met. In our opinion, the principle of optimization would be the only principle or pillar of the RPS where it has a real obligation to participate, using the restrictions on individual exposures and the diagnostic reference levels to reduce inequalities in the distribution of exposures between exposed groups. Finally, it is vital to investigate whether these topics are addressed in his specialty training.

[Patient safety incidents reported before and after the start of the COVID-19 pandemic in Primary Care in Tarragona]. / Incidentes de seguridad del paciente notificados antes y después del inicio de la pandemia de COVID-19 en atención primaria en Tarragona.

OBJECTIVE: To analyse and compare the epidemiology of patient safety incidents reported in Primary Health Care, before and after the start of the COVID-19 pandemic. DESIGN AND SETTING: Analytical descriptive study comparing reported incidents from March 1st 2019 to February 28th 2020, and from March 1st 2020 to February 28th 2021, notified through the TPSC Cloud™ platform accessible from the Intranet corporative in 25 Primary Health Care centres from Tarragona district, in Catalonia (Spain). MEASUREMENTS: Data obtained from voluntary notifications, through electronic, standardized and anonymized forms. VARIABLES: Centre, professional, incident type, risk matrix, causal factors and contributing factors, and avoidability. STATISTICAL ANALYSIS: Every notification was included in descriptive analysis, and another one specifically for adverse events, comparing both periods. RESULTS: 2231 incidents were reported. Comparing both periods, during the pandemic a reduction in the number of reported incidents was observed (only represented 20% of the total). However, the percentage of reported notifications from health care professionals and adverse events that required observation were increased. Causal factors related to attendance and diagnosis were incremented whereas the causal factors related to medication were decreased. In addition, an increase in contributing factors related to the professional was observed. Avoidability was high (>95%) in both periods. CONCLUSIONS: During the pandemic, fewer patient safety incidents have been reported, but proportionally more adverse events, most of which are preventable. The professional himself becomes the main contributing factor.

Optimización de la protección en radiología y cardiología intervencionista pediatrica en América Latina y el Caribe (OPRIPALC) / Optimization of protection in pediatric interventional cardiology and radiology in Latin America and the Caribbean (OPRIPALC)

El objetivo del presente artículo ha sido describir el programa "Optimización de la Protección en Radiología Intervencionista Pediátrica en América Latina y el Caribe" (OPRIPALC) que nace el año 2018 como respuesta conjunta de la Organización Panamericana de la Salud y la Organización Mundial de la Salud, en cooperación con el Organismo Internacional de Energía Atómica, para colaborar con sus Estados miembros en asegurar que las exposiciones a la radiación de los pacientes pediátricos sean las mínimas necesarias durante los procedimientos intervencionistas. Actualmente, hay 18 centros de los siguientes 10 países que participan: Argentina, Brasil, Chile, Colombia, Costa Rica, Cuba, Ecuador, México, Perú y Uruguay. Para el desarrollo del programa se plantean una serie de objetivos, productos, actividades y resultados esperados. La puesta en marcha de la WEB de OPRIPALC ha significado un instrumento muy válido para seguir la información actualizada del programa. Un programa actualizado de formación en radioprotección para los profesionales implicados en el programa, se está realizando por medio de "webinars". Se deberá seguir actuando en la aplicación del programa de control de calidad básico para los equipos de rayos X participantes y validar los valores de los Niveles de Referencia para Diagnóstico (NRDs). Se propone formar un equipo de trabajo entre los Físicos Médicos y Tecnólogos Médicos participantes de OPRIPALC para implicarse en las pruebas de control básicas que todos los centros debieran realizar. Se han presentado algunos resultados iniciales de OPRIPALC en eventos científicos internacionales. Se está avanzando en proponer unos primeros valores sobre NRDs en procedimientos de intervencionismo cardiológico pediátrico por bandas de edad y peso. OPRIPALC es una de las pocas iniciativas de carácter regional para obtener valores de NRDs en procedimientos intervencionistas pediátricos. Se espera que tanto los valores de referencia como la metodología empleada en OPRIPALC, puedan ser utilizados en otras regiones del mundo.

The objective of this article has been to describe the program "Optimization of Protection in Pediatric Interventional Radiology in Latin America and the Caribbean" (OPRIPALC) that was born in 2018 as a joint response of the Pan American Health Organization and the World Organization of the Health, in cooperation with the International Atomic Energy Agency, to collaborate with its member states in ensuring that radiation exposures of pediatric patients are the minimum necessary during interventional procedures. Currently, there are 18 centers from the following 10 countries participating: Argentina, Brazil, Chile, Colombia, Costa Rica, Cuba, Ecuador, Mexico, Peru and Uruguay. For the development of the program, a series of objectives, products, activities and expected results are proposed. The launch of the OPRIPALC WEBSITE has been a very valid instrument for following up-to-date information on the program. An updated training program in radiation protection for the professionals involved in the program is being carried out through webinars. It should continue acting in the application of the basic quality control program for the participating X-ray equipment and validate the values of the Diagnostic Reference Levels (DRLs). It is proposed to form a work team among the OPRIPALC participating medical physicists to get involved in the basic control tests that all centers should carry out. Some initial results of OPRIPALC have been presented at international scientific events. Progress is being made in proposing first values on DRLs in pediatric cardiac intervention procedures by age and weight bands. OPRIPALC is one of the few regional initiatives to obtain DRLs values in pediatric interventional procedures. It is expected that both the reference values and the methodology used in OPRIPALC can be used in other regions of the world.

Results of survey on perception of patient safety culture among emergency nurses in Jordan: Influence of burnout, job satisfaction, turnover intention, and workload.

BACKGROUND: Patient safety culture is an essential factor in the decreasing of medical errors and development of the institutions. This study was conducted to determine to what extent the selected variables, including age, weekly working hours, years of experience, burnout, turnover intention, workload, and job satisfaction, predict perceived patient safety culture among emergency nurses in Jordanian hospitals. METHODS: A cross-sectional design with convenience sampling approach was used. A total of 157 emergency nurses from governmental and public hospitals were participated in the study and completed the study's survey: Hospital Survey on Patient Safety Culture (PSC), Copenhagen Burnout Inventory-Student Survey (CBI-SS), NASA Task Load Index (NASA-TLX), Nursing Workplace Satisfaction Questionnaire (NWSQ) and turnover intention scale (TIS). RESULTS: The results showed that there was a negative relationship found between nurses' age and PSC perception (r=-.166, P=.039), personal burnout and PSC (r=-.160, P=.048), and there was also a negative relationship between turnover intentions and perceived PSC (r=-.334, P=.000). The results from the regression model indicated that turnover intentions, reporting patient safety events, and the number of events reported predicted PSC. The results showed that R2=.29, adjusted R2=.287, F(6,141)=9.45, P<0.01. CONCLUSION: Our results suggests that nurses' managers may pay attention to decreasing burnout and analyze turnover intention among nurses in order to improve the culture of patient safety.

Clima de seguridad del paciente en cuatro servicios quirúrgicos de Santander / Patient Safety Climate in four Santander surgical units

Resumen Introducción: Conocer la percepción del clima de seguridad al interior de los servicios quirúrgicos es una tarea importante para establecer acciones que reduzcan el riesgo de eventos adversos durante la atención del paciente. Objetivo: Caracterizar el clima de seguridad en los servicios quirúrgicos de cuatro instituciones de salud de Santander. Materiales y métodos: Estudio observacional de corte transversal. Se aplicó el instrumento Hospital Survey on Patient Safety. Los resultados se reportaron como los promedios de repuestas positivas y negativas. Se analizaron las características asociadas a las dimensiones con mayores puntajes de percepción negativa. Resultados: Participaron 164 trabajadores. Las dimensiones con mayor percepción positiva fueron prácticas seguras (84 %), dotación de personal (83,2 %) y aprendizaje organizacional (78,4 %). Las dimensiones con percepción desfavorable fueron respuesta no punitiva al error (40,2 %), carga de trabajo (51,7 %), comunicación (54,3 %) y transiciones y transferencias entre servicios (58,1 %). Se encontró asociación entre una baja percepción en las transiciones y transferencias entre servicios con la contratación por prestación de servicios y con el cargo Médico Especialista y Anestesiólogo. Los bajos puntajes en comunicación se asociaron a la contratación gremial. No se encontraron factores asociados para las dimensiones respuesta no punitiva al error y carga de trabajo. Conclusiones: La percepción sobre clima seguridad en general es considerada positiva, aunque existen oportunidades de mejora. Los factores como tipo de contratación y cargo se asociaron a una percepción negativa de clima de seguridad. Los trabajadores se sienten juzgados al reportar eventos adversos.

Abstract Introduction: Knowing the perception of the safety climate within surgical services has become an important task to establish actions that reduce the risk of suffering adverse events during patient care. Objective: To characterize the safety climate in the surgical services of four health institutions in Santander. Materials and methods: Observational cross-sectional study. The Hospital Survey on Patient Safety instrument was applied. The results were reported as the means of positive and negative responses. The characteristics associated with the dimensions with the highest negative perception scores were analyzed. Results: 164 workers participated. The dimensions with the highest positive perception were safe practices (84 %), staffing (83.2 %) and organizational learning (78.4 %); Dimensions with unfavorable perception were non-punitive response to error (40.2 %), workload (51.7 %), communication (54.3 %) and transitions and transfers between services (58.1 %). Association between a low perception in transitions and transfers between services with contracting for the provision of services and with the position of Specialist (Physician and Anesthesiologist) was found. Low scores in communication were associated with union hiring. No associated factors were found for the non-punitive response to error and workload dimensions. Conclusions In general, the perception of safety climate is considered positive, although there are opportunities for improvement. Factors such as type of hiring and position were more associated with negative perception. Workers feel judged when reporting adverse events.

Percepción de los profesionales sanitarios acerca de la cultura de seguridad en distintos servicios de pediatría hospitalaria / Perception by healthcare professionals about the safety culture in different hospital paediatric units

Objetivo: describir la percepción de los profesionales sanitarios de los diferentes servicios pediátricos de un hospital de Zaragoza acerca de la cultura de seguridad del paciente (SP).Método: estudio descriptivo, observacional, transversal realizado en profesionales de Medicina y Enfermería (n= 345) de servicios de pediatría de un hospital de tercer nivel. Se administró una encuesta sobre cultura de seguridad validada por el Ministerio de Sanidad, Consumo y Bienestar Social. En el análisis estadístico se empleó la prueba de Kruskal Wallis y la t-Student para identificar diferencias entre los profesionales de Medicina y los de Enfermería, asumiendo un nivel de significación p< 0,05.Resultados: participaron un total de 159 profesionales (46,08%). El 71,1% no poseía formación sobre SP. El 40,2% respondió que no existían actividades encaminadas a mejorar la SP, pero un 71,4% afirmaba que sí se activaban medidas ante un suceso para evitar su recurrencia. La mayoría (80,1%) aseguraba trabajar en equipo, pero un 65,4% destacaba la pérdida de información en los cambios de turno. La percepción global de los encuestados sobre la SP en este centro era mayoritariamente “Aceptable” (54,1%) y “Pobre” (34,6%). Se observaron diferencias significativas en las secciones de SP: “área/unidad de trabajo”, “jefe/supervisor” y “comunicación” y no en el resto.Conclusiones: más de la mitad de los profesionales tenía una percepción “Aceptable” de la SP del centro y, en general, no estaban formados sobre la cultura de seguridad ni se identificaba la SP como prioritaria para evitar y prevenir eventos adversos.(AU)

Objective: to describe the perception by healthcare professionals about the different paediatric units of a hospital in Zaragoza in terms of patient safety (PS) culture.Method: a cross-sectional, observational, descriptive study conducted on Medicine and Nursing professionals (n= 345) from Paediatric Units of a Third-Level hospital. A survey on safety culture was conducted, validated by the Ministry of Health, Consumer Affairs and Social Welfare. The Kruskal Wallis and t-Student tests were used during statistical analysis, in order to identify any differences between Medicine and Nursing, with a p< 0.05 significance level.Results: in total, 159 professionals (46.08%) were included; 71.1% had no PS training; 40.2% answered that there were no activities targeted to improving PS, but 71.4% claimed that measures were activated when faced with an event, in order to avoid its recurrence. The majority (80.1%) claimed that they worked as a team, but 65.4% highlighted loss of information in shift changes. The overall perception of the participants about PS in this centre was mostly “Acceptable” (54.1%) and “Poor” (34.6%). Significant differences were observed in the PS categories: “work area/ unit”, “head / supervisor”, and “communication”, and not in the rest.Conclusions: over half of professionals had an “Acceptable” perception of PS in their centre; and overall, they had no training on safety culture, and PS was not identified as a priority to avoid and prevent adverse events.(AU)

Avaliação da cultura de segurança do paciente em um hospital do sul do brasil

RESUMO Objetivo: Avaliar o nível de cultura de segurança do paciente, na perspectiva dos profissionais de saúde, em um hospital do sul do Brasil. Material e Método: Estudo quantitativo aplicado pelo instrumento Hospital Survey on Patient Safety Culture (HOSPSC), de maio a junho de 2018; a amostra de 291 participantes foi obtida por conveniência, os dados foram organizados no programa Microsoft Excel®. Para a análise e interpretação das dimensões da cultura de segurança, foi aplicada a metodologia proposta pela Agency Healthcare Research and Quality (AHRQ). Resultados: O percentual geral de respostas positivas foi de 46%, a dimensão com maior percentual de respostas positivas foi "aprendizagem organizacional e melhoria contínua"; nenhuma dimensão atingiu um valor superior a 75%; a dimensão que apresentou maior fragilidade foi "resposta não punitiva ao erro", com menor percentual de respostas positivas (16%); a maioria dos profissionais (56%) não fez nenhuma notificação no período de 12 meses; em relação à percepção dos participantes sobre a segurança do paciente em sua unidade de trabalho, foi observada quantidade semelhante entre aqueles que têm percepção positiva (muito boa e excelente) e negativa (regular, ruim e péssima). Conclusões: Há fragilidades na cultura de segurança do paciente, evidenciando a necessidade de se discutir o tema em todas as áreas de atenção da instituição.

ABSTRACT Objective: To assess the level of patient safety culture, from the perspective of health professionals, in a hospital in southern Brazil. Material and Method: Quantitative study carried out using the Hospital Survey on Patient Safety Culture instrument, from May to June 2018. The sample was drawn using convenience sampling and consisted of 291 participants; data were organized in Microsoft Excel®. For the analysis and interpretation of safety culture dimensions, the methodology proposed by the Agency Healthcare Research and Quality (AHRQ) was applied. Results: The overall percentage of positive responses was 46%, the dimension that showed a higher percentage of positive responses was "organizational learning and continuous improvement", however no dimension reached a value above 75%. The dimension that showed the greatest fragility was a "non-punitive response to error" with the lowest percentage of positive responses (16%). Most professionals (56%) did not make any notification in the 12-month period. Regarding the participants' perception of patient safety in their work unit, a similar amount was observed among those who have a positive (very good and excellent) and negative (regular, bad and very bad) perception. Conclusions: The study reveals weaknesses in patient safety culture, highlighting the need to discuss the subject in all healthcare areas within the institution.

RESUMEN Objetivo: Evaluar el nivel de cultura de seguridad del paciente, desde la perspectiva de los profesionales de la salud, en un hospital del sur de Brasil. Material y Método: Estudio cuantitativo que aplicó el instrumento Hospital Survey on Patient Safety Culture (HOSPSC), de mayo a junio de 2018; la muestra de 291 participantes se obtuvo por conveniencia, los datos se organizaron en Microsoft Excel®. Para el análisis e interpretación de las dimensiones de la cultura de seguridad, se aplicó la metodología propuesta por la Agency Healthcare Research and Quality (AHRQ). Resultados: El porcentaje general de respuestas positivas fue del 46%, la dimensión con mayor porcentaje de respuestas positivas fue "aprendizaje organizacional y la mejora continua"; ninguna dimensión alcanzó un valor superior al 75%; la dimensión que mostró mayor fragilidad fue "respuesta no punitiva al error", con el porcentaje más bajo de respuestas positivas (16%); la mayoría de los profesionales (56%) no hicieron ninguna notificación en el período de 12 meses; con respecto a la percepción de los participantes sobre la seguridad del paciente en su unidad de trabajo, se observó una cantidad similar entre aquellos que tienen una percepción positiva (muy buena y excelente) y negativa (regular, mala y muy mala). Conclusiones: Existen debilidades en la cultura de seguridad del paciente, destacando la necesidad de discutir el tema en todos los ámbitos de atención de la institución.