Medicolegal aspects of documentation and the electronic health record / Aspectos medicolegales de la documentación y la historia clínica electrónica

Introduction: The busiest times in the hospital are often met by the greatest challenges in complete and comprehensive documentation of the patient care event. The near complete transition to the Electronic Health Record (EHR) was to be the solution to a host of provider documentation concerns. It is clear the EHR provides reliability, reproducibility, integration, evidence based decision-making, multidisciplinary contribution across the entire healthcare spectrum.Methods: The use of a consensus of expert opinion supplemented by focused literature review allows a balanced evidence based presentation of data. Results: Documentation is not a perfect tool however, as issues with efficiency, reliability, use of shortcut maneuvers and potential for increased medico-legal risk have been raised. The solution is attention to documentation detail, and creation of systems that facilitate excellence. The focus on electronic documentation systems should include continual evaluation, ongoing improvement, involvement of a multidisciplinary patient care team and vendor receptiveness to in EHR development and operations. Conclusion: The most effective use of the EHR as a risk management tool requires documentation knowledge, targeted analysis, product improvement and co-development of clinical-commercial resource.(AU)

Introducción: Los momentos de mayor actividad en el hospital a menudo se enfrentan con los mayores desafíos en cuanto a la documentación completa y exhaustiva del evento de atención al paciente. La transición casi completa a la historia clínica electrónica (HCE) iba a ser la solución a una serie de preocupaciones sobre la documentación de los proveedores. Está claro que la HCE proporciona confiabilidad, reproducibilidad, integración, toma de decisiones basada en la evidencia y contribución multidisciplinaria en todo el espectro de la atención médica.Métodos: El uso de un consenso de opinión de expertos complementado con una revisión de la literatura enfocada permite una presentación equilibrada de los datos basada en la evidencia.Resultados: La documentación no es una herramienta perfecta, ya que se han planteado problemas de eficiencia, confiabilidad, uso de maniobras abreviadas y la posibilidad de un mayor riesgo medicolegal. La solución es la atención al detalle de la documentación y la creación de sistemas que faciliten la excelencia. El enfoque en los sistemas de documentación electrónica debe incluir evaluación continua, mejora continua, participación de un equipo multidisciplinario de atención al paciente y receptividad de los proveedores en el desarrollo y las operaciones de la HCE. Conclusión: El uso más eficaz de la HCE como herramienta de gestión de riesgos requiere conocimiento de la documentación, análisis específicos, mejora del producto y desarrollo conjunto de recursos clínico-comerciales.(AU)

Medicolegal aspects of documentation and the electronic health record.

INTRODUCTION: The busiest times in the hospital are often met by the greatest challenges in complete and comprehensive documentation of the patient care event. The near complete transition to the Electronic Health Record (EHR) was to be the solution to a host of provider documentation concerns. It is clear the EHR provides reliability, reproducibility, integration, evidence based decision-making, multidisciplinary contribution across the entire healthcare spectrum. METHODS: The use of a consensus of expert opinion supplemented by focused literature review allows a balanced evidence based presentation of data. RESULTS: Documentation is not a perfect tool however, as issues with efficiency, reliability, use of shortcut maneuvers and potential for increased medico-legal risk have been raised. The solution is attention to documentation detail, and creation of systems that facilitate excellence. The focus on electronic documentation systems should include continual evaluation, ongoing improvement, involvement of a multidisciplinary patient care team and vendor receptiveness to in EHR development and operations. CONCLUSION: The most effective use of the EHR as a risk management tool requires documentation knowledge, targeted analysis, product improvement and co-development of clinical-commercial resource.

Calidad del registro de la historia clínica: autocrítica desde los médicos internistas

Objetivo: Describir la reflexión autocrítica que médicos especialistas en medicina interna hacen de la calidad del registro de la información en la historia clínica electrónica, en el Hospital Pablo Tobón Uribe. Metodología: Estudio cualitativo que aplicó técnicas de la teoría fundamentada, con entrevistas semiestructuradas en profundidad a quince médicos internistas de un hospital de alta complejidad en Medellín, Colombia. El análisis partió de una conceptualización con codificación abierta y, luego, se hizo la agrupación de códigos en categorías descriptivas. Se identificaron propiedades y dimensiones que fueron relacionadas mediante la codificación axial con la matriz del paradigma de la teoría fundamentada, que permitió la emergencia de una categoría más abstracta. Resultados: Los entrevistados manifestaron que la historia clínica guarda información fundamental e invaluable, que contribuye al mejoramiento de la sa¬lud de los pacientes. Relacionaron la calidad del diligenciamiento de la historia clínica con un contexto regulatorio nacional, el cual tiene exigencias administrativas y financieras que ejercen presión de requerimientos externos a la clínica sobre su diligenciamiento. Se reconoce la influencia de la cultura digital y del inmediatismo, debilidades en la formación del diligenciamiento de la historia clínica tanto en pregrado y posgrado. Lo anterior distancia al médico del paciente, genera desmotivación en el ejercicio de su profesión y facilita cometer errores. Conclusiones: Existe una contradicción entre el "deber ser" del diligenciamiento con calidad de la historia clínica y lo que sucede en la práctica, pues su intencionalidad original de ser una herramienta al servicio de la asistencia clínica se desvirtúa, al privilegiar el haberse convertido en un instrumento que responde a otros factores externos del sistema de salud del país.

Objective: to describe the self-critical reflection that internal medicine specialists make on the quality of the information recorded in the electronic medical record in a high complexity hospital. Methodology: qualitative study that applied Grounded Theory techniques, with semi-structured in-depth interviews to fifteen internists of the Pablo Tobón Uribe Hospital in Colombia. The analysis was based on a conceptualization with open coding and then grouping of codes into descriptive categories. Properties and dimensions were identified and related through axial coding with the matrix of the Grounded Theory paradigm, which allowed the emergence of a more abstract category. Results: the interviewees informed the medical records keeps invaluable and fundamental information which contributes to the improvement of patient ́s health. They related the quality of medical records fill out with a national regulatory context, which has administrative and financial challenges that demands external pressure over the completion requirements in the medical assistance. The influence of digital culture and immediacy and insufficiencies skills in undergraduate and postgraduate medical training for a comprehensive fill out medical records, are recognized. The above distances the physician from the patient, generates demotivation in the practice of his profession and makes it easier to make mistakes. Conclusions: there is a contradiction between the "should be" of the quality of the medical records and what happens in practice, since its original intention of being a tool at the service of clinical care is distorted, as it has become a tool that responds to other external factors to the National health system.

Objetivo: Descrever a reflexão autocrítica que os médicos especialistas em medicina interna fazem sobre a qualidade da informação registrada no prontuário eletrônico do Hospital Pablo Tobón Uribe. Metodologia: Estudo qualitativo que aplicou técnicas de teoria fundamentada, com entrevistas semiestruturadas em profundidade com quinze internos de um hospital de alta complexidade em Medellín, Colômbia. A análise partiu de uma conceituação com codificação aberta e, em seguida, foi feito o agrupamento dos códigos em categorias descritivas. Foram identificadas propriedades e dimensões que se relacionaram por meio da codificação axial com a matriz do paradigma da teoria fundamentada, o que permitiu o surgimento de uma categoria mais abstrata. Resultados: Os entrevistados relacionaram a qualidade do preenchimento da história clínica com um contexto regulatório que impõe exigências administrativas e financeiras que exercem pressão de exigências externas à clínica no seu preenchimento. Reconhece-se a influência da cultura digital e do imediatismo, as insuficiências na formação médica graduada e pós-graduada e as limitações dos médicos nas habilidades de comunicação. Isso distancia o médico do paciente, gera desmotivação no exercício de sua profissão e facilita erros. Conclusões: Existe uma contradição entre o "deveria ser" de preencher a anamnese com qualidade e o que ocorre na prática, pois sua intenção original de ser uma ferramenta a serviço do atendimento clínico é desvirtuada, ao privilegiar ter se tornado um instrumento que responde a outros fatores externos ao ato médico e às exigências administrativas do sistema de saúde.

Programa de escritura para estudiantes sobre la redacción de historias clínicas estomatológicas

Introducción: La correcta redacción de las historias clínicas es imprescindible para ofrecer un tratamiento óptimo a los pacientes. Objetivo: Evaluar en qué medida un programa dirigido a la redacción de historias clínicas favorece la competencia comunicativa escrita en los estudiantes de la carrera Estomatología de la Universidad de Ciencias Médicas de Camagüey. Método: Se realizó un preexperimento en el periodo de marzo a diciembre de 2020 a estudiantes de la carrera de Estomatología de la Clínica Estomatológica Provincial Docente "Ismael Clark y Mascaró", ubicada en la facultad antes mencionada. La población estuvo constituida por los 101 estudiantes de quinto año y una muestra de 30 de ellos. Se aplicaron entrevistas a 10 docentes. El estudio tuvo lugar en tres momentos: Diagnóstico, Intervención y Evaluación, se eligió el taller como forma organizativa. Se usó la estadística descriptiva para el procesamiento de los datos. Resultados: La aplicación de las normas, la coherencia, la cohesión y la calidad de las entrevistas estaban afectadas porque los estudiantes desconocían el proceso de redacción y porque el poco tiempo limita la lectura y corrección. Conclusiones: La evaluación del programa permitió conocer las dificultades que presentan los estudiantes. Propicia el conocimiento y concientización de procesos que intervienen en la escritura y el respeto a la recursividad de cada uno de los momentos por los que esta transcurre.

Introduction: The correct writing of medical records is essential for the correct treatment of patients. Objective: To assess how a writing program aimed at writing clinical histories favors written communicative competence in students of Dentistry at the Universidad de Ciencias Médicas in Camagüey. Method: A pre-experimental study was carried out from March to December 2020 in students of dentistry career at the Clínica Estomatológica Provincial Docente "Ismael Clark y Mascaró", located in the faculty with the same name. The population studied involved a total of 101 fifth year students and 30 of them were selected as sample. The method of interview was conducted on 10 professors. The study took place in three moments: Diagnosis, Intervention and Evaluation. The workshop procedure was chosen as the organizational form. Descriptive statistics were used for data processing. Results: The application of rules, coherence, cohesion and the interviews quality were affected by the students unfamiliar practice on the writing process and because the short time of procedures limits reading and correction. Conclusions: Assess of the program proposed has made the possibility of getting to know the difficulties presented by the students. It promotes knowledge and awareness of the processes involved in writing and giving respect for each recursive moments through which writing takes place.

Introdução: A escrita correta das histórias clínicas é essencial para oferecer um tratamento ideal aos pacientes. Objetivo: Avaliar em que medida um programa de escrita de histórias clínicas favorece a competência comunicativa escrita em estudantes da carreira de Estomatologia da Universidade de Ciências Médicas de Camagüey. Método: Foi realizado um pré-experimento de março a dezembro de 2020 para alunos da carreira de Odontologia de la Clínica Estomatológica Provincial Docente "Ismael Clark y Mascaró", localizada na referida faculdade. A população foi composta por 101 alunos do quinto ano e uma amostra de 30 deles. Foram aplicadas entrevistas a 10 professores. O estudo ocorreu em três momentos: Diagnóstico, Intervenção e Avaliação, sendo a oficina escolhida como forma de organização. A estatística descritiva foi utilizada para o tratamento dos dados. Resultados: A aplicação das normas, a coerência, a coesão e a qualidade das entrevistas foram afetadas porque os alunos desconheciam o processo de escrita e porque o pouco tempo limitava a leitura e a correção. Conclusões: A avaliação do programa permitiu conhecer as dificuldades apresentadas pelos alunos. Promove o conhecimento e a sensibilização dos processos envolvidos na escrita e o respeito pela recursividade de cada um dos momentos por que passa.

Historia clínica electrónica: miradas críticas de médicos del área metropolitana de Buenos Aires, Argentina / Electronic medical records: critical views of doctors in the metropolitan region of Buenos Aires, Argentina / Registro médico eletrônico: pontos de vista críticos dos médicos da área metropolitana de Buenos Aires, Argentina

Resumen Los procesos de digitalización del siglo XX extendieron el uso de Tecnologías de Información y Comunicación al campo de la salud. El artículo aborda la Historia Clínica Electrónica a partir de las críticas y debilidades señaladas por especialistas en Clínica Médica, Medicina General y/o de Familia del Área Metropolitana de Buenos Aires, Argentina. El diseño metodológico cualitativo incluyó 43 entrevistas realizadas entre junio de 2019 y marzo de 2020. El andamiaje teórico interpretativo articula tres campos: Comunicación y Salud; Biomedicina, Biopolítica y Tecnologías de Información y Comunicación; Subjetividad, Derechos y Género. Los principales resultados conciernen a cambios en las relaciones médico-paciente, registro y uso de datos, implicancias sobre los derechos y las subjetividades, potencialidades y problemáticas de la informatización en salud en un contexto de precaria infraestructura, desafíos en la regulación y desigualdades estructurales.(AU)

Abstract Digitalization has extended the use of information and communications technologies in the field of health. This article addresses electronic medical records drawing on the criticisms and weaknesses highlighted by clinical specialists, general practitioners, and family doctors working in the metropolitan region of Buenos Aires, Argentina. The qualitative research design included 43 interviews conducted between June 2019 and March 2020. We developed an interpretive framework structured around three categories: communications and health; biomedicine, biopolitics and information and communication technologies; subjectivity, rights and gender. The main results refer to: changes in doctor-patient relations; data recording and usage; implications for rights and subjectivities; potential and challenges of health informatization in a context of precarious infrastructure; and regulatory challenges and structural inequalities.(AU)

Resumo Os processos de digitalização do século XX estenderam o uso das Tecnologias da Informação e Comunicação ao campo da saúde. O artigo aborda o Registro Médico Eletrônico a partir das críticas e fragilidades apontadas por especialistas em Clínica Médica, Medicina Geral e / ou Família da Área Metropolitana de Buenos Aires, Argentina. O desenho metodológico qualitativo incluiu 43 entrevistas realizadas entre junho de 2019 e março de 2020. O referencial teórico interpretativo articula três campos: Comunicação e Saúde; Biomedicina, Biopolítica e Tecnologias de Informação e Comunicação; Subjetividade, Direitos e Gênero. Os principais resultados referem-se a mudanças nas relações médico-paciente, registro e uso de dados, implicações em direitos e subjetividades, potencialidades e problemas de informatização em saúde em um contexto de infraestrutura precária, desafios na regulação e desigualdades estruturais.(AU)

Módulo Consulta externa del Sistema de información hospitalaria XAVIA HIS

La gestión de la información de salud del paciente, así como de los diferentes servicios que se brindan en los centros de atención de salud, constituyen elementos cruciales para prestar un servicio de salud de buena calidad. El Sistema de Información Hospitalaria XAVIA HIS, constituye una solución integral para la gestión médica de hospitales y centros de salud. En el módulo de Consulta externa se gestiona la información referente a la atención a pacientes ambulatorios en diferentes especialidades. El objetivo del presente trabajo es describir las principales funcionalidades y especialidades médicas incluidas en el módulo Consulta externa del sistema XAVIA HIS. El desarrollo estuvo guiado por la metodología de desarrollo Proceso Ágil Unificado. variante UCI y fueron empleadas las tecnologías, herramientas y lenguajes que forman parte de la arquitectura del sistema definida por el Centro de Informática Médica, entre las cuales se pueden mencionar: Java Enterprise Edition 6 como plataforma de programación para el desarrollo y la ejecución del sistema, como sistema gestor de base de datos se empleó PostgreSQL 10, como herramienta de modelado Visual Paradigm para UML, la notación BPMN 2.0 (Business Process Management Notation) y el Lenguaje Unificado de Modelado (UML) y el estándar HL7 CDA® (Clinical Document Architecture) para homogeneizar la arquitectura de los documentos clínicos. El desarrollo de este módulo refuerza la base de conocimientos necesaria para la toma de decisiones clínicas y administrativas, mejora el acceso a la información y la calidad de la asistencia a los pacientes.

The patient's health information management, as well as different services provided in health care centers, constitutes crucial elements to provide a good quality health service. The Hospital Information System XAVIA HIS establishes a comprehensive solution for hospitals and health centers medical management. The Outpatient module manages the information regarding outpatient care in different specialties. This paper aims to describe the main functionalities and medical specialties included in the Outpatient module of the XAVIA HIS system. The development was guided by the AUP development methodology (an UCI variant), and to achieve it, the technologies, tools and languages used are part of the system architecture defined by the CESIM and mentioned as follow: Java Enterprise Edition 6 platform as the Runtime Environment, PostgreSQL 10 as the database management system, Visual Paradigm as modeling tool for UML, the BPMN 2.0 notation (Business Process Management Notation), the Unified Modeling Language (UML) and the HL7 CDA® (Clinical Document Architecture) standard to standardize the architecture of clinical documents. This module development reinforces the knowledge base necessary for clinical and administrative decision-making, improves access to information and patients' care quality.

Desarrollo y aceptación en el uso de Preanestes@s, una aplicación web para la evaluación preanestésica. Estudio prospectivo de cohortes / Development and patient acceptance of Preanestes@s, a web-based application and electronic questionnaire for preoperative assessment. A prospective cohort study

Antecedentes y objetivos: Preanestes@s es una aplicación para la evaluación preanestésica con un cuestionario electrónico (PreQuest) que facilita la gestión automatizada de la información preoperatoria. Preanestes@s permite la evaluación preoperatoria no presencial-no telefónica. Nuestro principal objetivo fue la identificación de aquellos factores que predicen la compleción adecuada de PreQuest. También evaluamos la experiencia del paciente con la aplicación. Materiales y métodos: Incluimos 880 pacientes adultos programados para cirugía entre los años 2020 y 2021. Evaluamos la influencia de las condiciones del paciente en la compleción de PreQuest y su satisfacción con el uso de la aplicación. Resultados: Un total de 573 participantes (65,1%) completaron PreQuest. La edad menor de 65 años y el mayor nivel educativo se identificaron como predictores independientes para la compleción adecuada de PreQuest (p=0,04 y p=0,001, respectivamente). Un 89,4% de los participantes estuvo de acuerdo en que Preanestes@s era intuitivo y fácil de usar, y más del 85% manifestó su acuerdo con la mejora de la comunicación y la facilidad de uso del prototipo de PreQuest. La versión final de Preanestes@s y PreQuest fue evaluada por 218 participantes, y más del 74% corroboraron su facilidad de uso. Conclusiones: El uso de Preanestes@s para la evaluación preoperatoria está respaldado por altos niveles de satisfacción con el prototipo, y por una tasa de compleción del eQuest superior al 65%. En nuestra muestra, la menor edad y el mayor nivel de educación predijeron una más adecuada compleción de PreQuest. Registrado en Clinical Trials con número NCT04259268.(AU)

Background and objectives: We describe the development of Preanestes@s, a web-based application for preoperative assessment, which incorporates PreQuest, a smart computer-based self-assessment questionnaire for the automated management of information. Preanestes@s potentially enables remote non-telephonic preoperative assessment. The main objective of this work was the identification of factors that independently predict adequate completion of PreQuest. As a secondary objective, we assessed patient experience using the application. Material and methods: To assess the influence of patient conditions on PreQuest completion, our sample included 880 adult patients scheduled to undergo surgery at our institution between February 2020 and February 2021. We evaluated patient satisfaction and acceptability with the use of the application and PreQuest. Results: A total of 573 participants (65.1%) successfully completed the PreQuest. Age below 65 years and higher educational attainment were identified as independent predictors for PreQuest completion (P=.04 and P=.001, respectively). Most (89.4%) participants agreed that Preanestes@s was intuitive and easy to use, with over 85% showing high levels of acceptance of PreQuest prototype's communication improvement and ease of use. The final version of Preanestes@s and PreQuest was evaluated by 218 participants, many of whom (>74%) affirmed its ease of use. Conclusions: The use of Preanestes@s for preoperative assessment is supported by high levels of satisfaction with the prototype and by an eQuest completion rate greater than 65% in a non-selective population. In our sample, younger age and higher education attainment predicted higher rates PreQuest completion. Trial registration number NCT04259268.(AU)

Los biodatos del expediente clínico odontológico en México: análisis jurídico y bioético / The biodata of the dental clinical record in Mexico: legal and bioethical analysis

Objetivo: analizar los biodatos que integran el expediente clínico odontológico desde el derecho mexicano y la bioética. Métodos: hermenéutica analógica aplicada a los documentos jurídicos y bioéticos que determinan los biodatos mínimos constitutivos de los expedientes clínicos estomatológicos en México. Resultados: jurídicamente se identificaron los biodatos y se categorización en función de su naturaleza (antecedentes heredo-familiares, antecedentes personales patológicos y no patológicos, padecimiento actual e interrogatorio por aparatos y sistemas) y de los datos personales sensibles (datos: personales, identificativos, laborales, patrimoniales, académicos, de tránsito y migración, de salud, biométricos, de características físicas, y, especialmente, protegidos). Conclusiones: el análisis de la aplicación de los principios bioéticos a los biodatos del expediente clínico odontológico identificó como medidas mínimas las siguientes: la existencia de consentimiento(s) informado(s); el buen tratamiento de los biodatos; el correcto tratamiento y manejo de seguridad de las bases de datos que contengan un expediente o un conjunto de ellos y la bioseguridad del material biológico y genético en biobancos.

Objective: To analyze the biodata that make up the dental clinical record from Mexican law and bioethics. Methods: Analogical hermeneutics applied to the legal and bioethical documents that determine the minimum biodata constituting the stomatological clinical records in Mexico. Results: Legally, biodata were identifed and categorized according to their nature (inherite-family history, pathological and non-pathological personal history, current condition and questioning by devices and systems) and according to sensitive personal data (data: personal, identifcation, labor, patrimonial, academic, transit and migration, health, biometric, physical characteristics, and especially protected). Conclusion: The analysis of the application of Bioethical principles to the biodata of the dental clinical record identifed as minimun measures: the existence of informed consent(s), the good treatment of the biodata, good treatment and security of the databases that contain a fle or a set them, the biosecurity of biological and genetic material in biobanks.

Development and patient acceptance of Preanestes@s, a web-based application and electronic questionnaire for preoperative assessment. A prospective cohort study.

BACKGROUND AND OBJECTIVES: We describe the development of Preanestes@s, a web-based application for preoperative assessment, which incorporates PreQuest, a smart computer-based self-assessment questionnaire for the automated management of information. Preanestes@s potentially enables remote non-telephonic preoperative assessment. The main objective of this work was the identification of factors that independently predict adequate completion of PreQuest. As a secondary objective, we assessed patient experience using the application. MATERIAL AND METHODS: To assess the influence of patient conditions on PreQuest completion, our sample included 880 adult patients scheduled to undergo surgery at our institution between February 2020 and February 2021. We evaluated patient satisfaction and acceptability with the use of the application and PreQuest. RESULTS: A total of 573 participants (65.1%) successfully completed the PreQuest. Age below 65 years and higher educational attainment were identified as independent predictors for PreQuest completion (p = 0.04 and p = 0.001, respectively). Most (89.4%) participants agreed that Preanestes@s was intuitive and easy to use, with over 85% showing high levels of acceptance of PreQuest prototype's communication improvement and ease of use. The final version of Preanestes@s and PreQuest was evaluated by 218 participants, many of whom (>74%) affirmed its ease of use. CONCLUSIONS: The use of Preanestes@s for preoperative assessment is supported by high levels of satisfaction with the prototype and by an eQuest completion rate greater than 65% in a non-selective population. In our sample, younger age and higher education attainment predicted higher rates PreQuest completion. Trial registration number NCT04259268.

¿La integración de la gestión de servicios sanitarios mejora la coordinación clínica? Experiencia en Cataluña / Does the integration of health services management improve clinical coordination? Experience in Catalonia

Objetivo: Analizar la experiencia y la percepción de coordinación clínica entre niveles asistenciales y los factores relacionados, organizativos y de interacción entre profesionales, según el tipo de integración de la gestión de los servicios de salud del área en Cataluña. Método: Estudio transversal basado en una encuesta on-line mediante autoadministración del cuestionario COORDENA-CAT (octubre-diciembre 2017). Población de estudio: médicos/as de atención primaria y especializada de agudos y media y larga estancia del sistema sanitario catalán. Muestra: 3308 médicos/as. Variables de resultado: experiencia y percepción de coordinación clínica, conocimiento y uso de mecanismos de coordinación y factores relacionados. Variables explicativas: área según tipo de gestión (integrada, semiintegrada, no integrada), sociodemográficas, laborales y de actitud. Análisis descriptivos por tipo de área y multivariados mediante regresión de Poisson robusta. Resultados: Se observaron mejores resultados de experiencia y percepción de coordinación clínica en áreas integradas que en semiintegradas, en especial en la transferencia de información y el seguimiento adecuado entre niveles. En cambio, no se encontraron diferencias entre áreas integradas y no integradas en la experiencia, aunque sí en la percepción de coordinación y algunos factores. Algunos problemas identificados son comunes a todas las áreas, como la accesibilidad entre niveles. Conclusiones: Las pocas diferencias entre áreas integradas y no integradas parecen indicar que la integración de la gestión puede facilitar la coordinación clínica, pero no es condición suficiente. Las diferencias con áreas semiintegradas parecen indicar la necesidad de promover la cooperación entre todos los proveedores de un territorio, con objetivos y mecanismos de coordinación comunes, para evitar desigualdades en la calidad asistencial. (AU)

Objective: To analyze the experience and perception of clinical coordination across care levels and doctor's organizational and interactional related factors, according to the type of management integration of the healthcare services of the area, in Catalonia. Method: Cross-sectional study based on an online survey by self-administration of the questionnaire COORDENA-CAT. Data collection: October-December 2017. Study population: primary and secondary care (acute and long-term care) doctors of the public Catalan health system. Sample: 3308 doctors. Outcome variables: experience and perception of clinical coordination, knowledge and use of coordination mechanisms and organizational and interactional factors; explanatory variables: area according to type of management (integrated, semi-integrated, non-integrated), socio-demographic, employment characteristics and attitude toward work. Descriptive analysis by type of area and multivariate analysis by robust Poisson regression. Results: Better clinical coordination was observed in integrated areas compared to those semi-integrated, mainly in relation to information transfer, adequate follow-up and perception of coordination in the area. No differences were found between integrated and non-integrated areas in the clinical coordination experience, although there were differences in perception and some related factors. There are common problems across areas, such as accessibility to secondary care. Conclusions: Few differences were found between integrated and non-integrated areas, revealing that management integration may facilitate clinical coordination but is not enough. Differences with semi-integrated areas indicate the need to promote cooperation formulas between all the providers of the territory, with common objectives and coordination mechanisms, in order to avoid inequalities in quality of care. (AU)

Acercamiento a la historia clínica electrónica en el contexto de la informatización en salud

RESUMEN La historia clínica representa un instrumento cardinal de la atención médica, concebido como guía metodológica para la identificación integral de los problemas sanitarios de cada individuo. Por otra parte, la historia clínica electrónica requiere de un basamento tecnológico apropiado para sus funciones; su información puede obtenerse por diferentes vías a través del método clínico y el trabajo semiológico, y luego vaciarse a soporte digital. Entre sus componentes esenciales destacan: datos generales, anamnesis, examen físico, exámenes complementarios, diagnósticos, tratamiento, además de evolución y procederes. Constituye, además, un documento médico-legal con basamento electrónico, que debe cumplir el secreto médico, confidencialidad e intimidad del trabajo efectuado con el paciente. El objetivo de este trabajo es profundizar en los conocimientos relacionados con la historia clínica electrónica en el contexto de la informatización en salud. Se concluye que la historia clínica electrónica es capaz de reflejar de forma fidedigna las características clínicas del paciente y su evolución periódica bajo un soporte electrónico.

ABSTRACT The clinical record embodies the cardinal instrument of medical care, conceived as a methodological guide for the comprehensive identification of the health problems of each individual. On the other hand, the electronic clinical record requires an appropriate technological basis for its functioning; its information can be obtained by different means through clinical method and semiological work, and emptied later to digital support. Its essential components include: general data, anamnesis, physical examination, complementary tests, diagnosis, treatment, as well as evolution and procedures. Among its main components are: general data, anamnesis, physical examinations, complementary tests, diagnosis, treatment, as well as evolution and procedures. It is also a legal-medical document with electronic basis which must fulfill the principles of medical secrecy, confidentiality and intimacy of the work done with the patient. The aim of this work is to deepen the knowledge related to electronic clinical record in the context of health care informatization. It is concluded that the electronic clinical record is able to accurately reflect the clinical characteristics of the patient and his periodic evolution in an electronic support.

A feasibility analysis of digital interface to transfer information during doctors' handovers / Uma análise de viabilidade de interface digital para transferência de informações durante a passagem dos médicos / Análisis de viabilidad de la interfaz digital para apoyar los traspasos de turnos medicos

Objective: To report the pre-deployment analysis of a digital system to transfer patient information during physicians' obstetric shift sessions. Methods: A literature review explored evidence concerning electronic handover applications in hospitals. A survey met local approaches used to shift changing and the expectations of managers' stakeholders. To explore local practices, we analyzed a sample 251 obstetric handovers. Finally, requirements for the system were listed, and end-users evaluated mockups of the proposed design. Results: From the literature review, easy-to-use and integration with existing systems were the most critical requests to achieve user adherence. The main system requirement was using the hospital infrastructure to ensure full access to the current medical record. Mockup validation by end-users pinpointed items to improve a complete implementation and the positive acceptance of prefilled structured entries. Conclusions: There are blockages to overcome deficits in the quality of the information in clinical handovers to safely transfer patient care between doctors' shifts.

Objetivo: Relatar a análise pré-implantação de um sistema para transferência de dados clínicos durante as sessões de plantão obstétrico. Métodos: Uma revisão de literatura explorou evidências sobre sistemas hospitalares em uso. Um questionário levantou abordagens empregadas e as expectativas das partes interessadas. Para explorar as práticas, analisamos uma amostra de 251 transferências de plantão. Os requisitos para o sistema foram listados e os usuários finais avaliaram protótipos de interface. Resultados: A partir da revisão da literatura, a facilidade de uso e a integração com sistemas eletrônicos existentes foram os quesitos mais críticos para alcançar a adesão dos usuários. O principal requisito de sistema foi utilizar a infraestrutura do hospital para garantir o acesso ao prontuário eletrônio. Na validação das interfaces, identificaram-se itens de melhoria antes da implementação plena e uma aceitação de entradas estruturadas, pré-preenchidas. Conclusões: Há desafios para superar déficits na qualidade da informação clínica trocada em sessões de transferência de plantões médicos, para garantir a segurança do atendimento ao paciente.

Objetivo: Reportar el análisis previo al despliegue de un sistema digital para transferir información de pacientes durante las sesiones de turno de médicos obstétricos. Métodos: Uma revisión de literatura explorou evidencias sobre sistemas hospitalares em uso. Um questionário levantou abordagens empregadas e as expectativas das partes interessadas. Para explorar las prácticas, analizamos una muestra de 251 transferencias de planta. Los requisitos para el sistema de listados y los usuarios finales para evaluar los prototipos de la interfaz. Resultados: partir de la revisión de la literatura, la facilidad de uso y la integración de los sistemas electrónicos existentes para las preguntas más críticas para alcanzar el objetivo de los usuarios. O principal requisito de sistema para utilizar una infraestructura del hospital para garantizar o acesso ao prontuário eletrônio. Na validação das interfaces, identificaram-se itens de melhoria antes da implementação plena e uma aceitação de entradas estruturadas, pré-preenchidas. Conclusiones: Há desafios para superar los déficits en la calidad de la información clínica trocada en sesiones de transferencia de plantas médicas, para garantizar una atención segura al paciente.

Aprendizaje automático aplicado en área de la salud: parte 2 / Machine Learning In Healthcare: part 2

En el artículo anterior se introdujo el tema y se desarrolló cómo es la recolección y análisis de datos, la selección y entrenamiento de modelos de aprendizaje automático supervisados y los métodos de validación interna que permiten corroborar si el modelo arroja resultados similares a los de otros conjuntos de entrenamiento y de prueba. En este artículo continuaremos con la descripción de la evaluación del rendimiento, la selección del modelo más adecuado para identificar la característica que se va a evaluar y la validación externa del modelo. Además, el artículo resume los desafíos existentes en la implementación del Machine Learning desde la investigación al uso clínico. (AU)

In the previous article, we introduced topics such as data collection and analysis, selection and training of supervised machine learning models and methods of internal validation that allow to corroborate whether the model yields similar results to other training and test sets.In this article, we will continue with the description of the performance evaluation, selecting the most appropriate model to identify the characteristic to evaluate and the external validation of the model. In addition, the article summarizes the actual challenges in the implementation of machine learning from research to clinical use. (AU)

La falta de coordinación como problema de salud / The Lack of Coordination as a Health Problem

Presentamos el caso de una mujer de 92 años, que sufre un problema de salud agudo y acude a los servicios de urgencias de 2 centros sanitarios. La falta de acceso de los profesionales sanitarios a la historia clínica/farmacológica de la paciente, origi-na cambios en la medicación y una prescripción en cascada que tiene como consecuencia el deterioro de la salud en una paciente estable.Cuando un paciente acude a distintos profesionales para resolver un problema de salud, la falta de un sistema común de repositorio de esa información con acceso directo de los profesionales lastra la resolución de los problemas de salud (AU)

We present the case of a 92 years old woman that suffers an acute health problem and goes to the emergency services of 2 health care centers. The lack of access of the health professionals to the clinical and pharmacological record of the patient, produces changes in the medication and a big quantity of prescriptions that have as a conse-quence the worsening of health of a stable patient.When a patient goes to different health profession-als to solve a health problem, the lack of a common repository system with the information and with direct access for the professionals affects health problems resolution (AU)

Conciliación farmacoterapéutica al ingreso hospitalario en el Servicio de Guardia de Adultos / Medication reconciliation at hospital admission in an Adults Guard Service

Objetivo: Detectar los errores de conciliación terapéutica (EC) en pacientes adultos que asisten al Servicio de Guardia de Adultos (SGA) de una institución privada de tercer nivel de atención, describir su medicación de base y determinar la gravedad potencial de las discrepancias encontradas.Métodos: Se realizó un estudio observacional, descriptivo y prospectivo. Se relevó la medicación de pacientes mayores de 18 años ingresados al SGA, mediante anamnesis directa e indirecta. Posteriormente se comparó con las nuevas prescripciones a fin de detectar las posibles discrepancias. Los tipos de discrepancia y su gravedad potencial fueron clasificadas según la Nacional Coordinating Council for Medication Error Reporting and Prevention (NCCMERP).Resultados: Se conciliaron 100 pacientes, de los cuales el 71% presentó EC, con una media de 1,8 EC/paciente. El número total de medicamentos conciliados fue de 682, detectándose 324 discrepancias totales, 198 justificadas y 126 que requieren aclaración, consideradas EC. La mayoría de los EC fueron por omisión de medicamentos. Se identificaron 21 interacciones farmacológicas, siendo 12 clínicamente relevantes. La aceptación de las intervenciones por los médicos tratantes fue del 62%. La gravedad de los EC encontrados pudo incluirse en las categorías A-D.Conclusiones: La conciliación terapéutica realizada por el farmacéutico en el SGA evitó potenciales errores de medicación clínicamente relevantes y pone en evidencia la falta de exhaustividad en la recopilación de información sobre medicación domiciliaria del paciente. (AU)

Objective: To detect medication reconciliation errors (MRE) in adult patients attending the Adults Guard Service of a private third-level hospital; describe their basic medication and determine the potential severity of the discrepancies found.Methods: An observational, descriptive and prospective study was carried out. The medication of patients older than 18 years admitted in the adults guard service was relieved, through direct and indirect anamnesis. Subsequently, it was compared with the new prescriptions in order to detect possible discrepancies. The types of discrepancies and their potential severity were classified according to the National Coordinating Council for Medication Error Reporting and Prevention (NCCMERP).Results: 100 patients were reconciled, of which 71% presented MRE, with a mean of 1.8 MRE/patient. The total number of reconciled medications was 682, detecting 324 total discrepancies, 198 justified and 126 requiring clarification, which were considered reconciliation errors. Most of the MRE were due to medication omissions. In addition, 21 pharmacological interactions were identified, being 12 clinically relevant. Acceptance of interventions by treating physicians was 62%. The severity of the MRE could be included in categories A-D.Conclusions: The intervention of the pharmacist avoided potential MRE and highlights the lack of exhaustiveness in collecting information of the patient’s home medication. (AU)

Avaliação da comunicação para melhoria da qualidade da assistência à saúde em pediatria: estudo descritivo / Assessment of communication to improve health care quality in pediatrics: a descriptive study / Evaluación de la comunicación para mejorar la calidad de la atención en salud en pediatría: estudio descriptivo

OBJETIVO: avaliar a qualidade da comunicação escrita da equipe multiprofissional em uma Unidade de Dependentes de Ventilação Mecânica de um hospital público pediátrico. MÉTODOS: pesquisa descritiva quantitativa, num Hospital Público Pediátrico, em quatro etapas: identificação e priorização de um problema de qualidade; análise das causas do problema; desenvolvimento de critérios para avaliar o nível de qualidade; avaliação do nível de qualidade. RESULTADOS: 75,0% dos não cumprimentos de critérios são sobre registro da data e hora e a utilização do prontuário eletrônico pelos enfermeiros, médicos e técnicos de enfermagem. Os fisioterapeutas apresentaram 32,3% de descumprimento na identificação dos profissionais, os médicos tiveram 8,3%, os enfermeiros 68,3% e os técnicos de enfermagem 86,7%. CONCLUSÕES: foi observado ausência da data e hora nos registros dos médicos e da enfermagem, baixa adesão dos médicos na evolução noturna no prontuário eletrônico, e limitação no acesso e utilização desse sistema pela equipe de enfermagem.

OBJECTIVE: to assess the quality of the written communication of the multiprofessional team in a Unit for Mechanical Ventilation Dependents at a public pediatric hospital. METHODS: a quantitative and descriptive research study conducted at a Public Pediatric Hospital, in four stages, namely: identification and prioritization of a quality problem; analysis of the causes of the problem; development of criteria to evaluate the quality level; and assessment of the quality level. RESULTS: 75.0% of the cases of criterion non-compliance are related to date and time recording and to use of electronic medical charts by nurses, physicians and nursing technicians. Physiotherapists presented 32.3% non-compliance in identification of the professionals; among the physicians, the percentage was 8.3%; in the nurses, 68.3%; and in the nursing technicians, 86.7%. CONCLUSIONS: absence of date and time in the physicians' and Nursing records was observed, as well as low adherence by the physicians to night evolution in electronic medical charts, and limited access and use of this system by the Nursing team.

OBJETIVO: evaluar la calidad de la comunicación escrita del equipo multidisciplinario en una Unidad de Ventilación Mecánica de un hospital pediátrico público. MÉTODO: investigación descriptiva cuantitativa realizada en un Hospital Pediátrico Público en cuatro etapas: identificación y priorización de un problema de calidad; análisis de las causas del problema; desarrollo de criterios para evaluar el nivel de calidad; evaluación del nivel de calidad. RESULTADOS: el 75,0% de los incumplimientos de los criterios están relacionados con el registro de fecha y hora y el uso de la historia clínica electrónica que hacen los enfermeros, médicos y técnicos en enfermería. Los fisioterapeutas presentaron un 32,3% de incumplimiento en la identificación de los profesionales, los médicos un 8,3%, los enfermeros un 68,3% y los técnicos en enfermería un 86,7%. CONCLUSIÓN: se observó que faltaba la fecha y hora en los registros que realizaron los médicos y enfermeros, baja adherencia de los médicos en la evolución nocturna de la historia clínica electrónica y limitado acceso y uso de este sistema por parte del equipo de enfermería.

[Does the integration of health services management improve clinical coordination? Experience in Catalonia]. / ¿La integración de la gestión de servicios sanitarios mejora la coordinación clínica? Experiencia en Cataluña.

OBJECTIVE: To analyze the experience and perception of clinical coordination across care levels and doctor's organizational and interactional related factors, according to the type of management integration of the healthcare services of the area, in Catalonia. METHOD: Cross-sectional study based on an online survey by self-administration of the questionnaire COORDENA-CAT. DATA COLLECTION: October-December 2017. STUDY POPULATION: primary and secondary care (acute and long-term care) doctors of the public Catalan health system. SAMPLE: 3308 doctors. OUTCOME VARIABLES: experience and perception of clinical coordination, knowledge and use of coordination mechanisms and organizational and interactional factors; explanatory variables: area according to type of management (integrated, semi-integrated, non-integrated), socio-demographic, employment characteristics and attitude toward work. Descriptive analysis by type of area and multivariate analysis by robust Poisson regression. RESULTS: Better clinical coordination was observed in integrated areas compared to those semi-integrated, mainly in relation to information transfer, adequate follow-up and perception of coordination in the area. No differences were found between integrated and non-integrated areas in the clinical coordination experience, although there were differences in perception and some related factors. There are common problems across areas, such as accessibility to secondary care. CONCLUSIONS: Few differences were found between integrated and non-integrated areas, revealing that management integration may facilitate clinical coordination but is not enough. Differences with semi-integrated areas indicate the need to promote cooperation formulas between all the providers of the territory, with common objectives and coordination mechanisms, in order to avoid inequalities in quality of care.

How to Take a Good Clinical History in Cases of Allergic Reactions to Medications

The clinical history is the cornerstone of the doctor's work. When assessing patients consulting for a suspected hypersensitivity reactionto a drug, the details collected in the patient's clinical history are essential when deciding which tests to perform and for makingrecommendations about which drugs the patient should avoid and which can be taken. This area is especially important today, since manypatients are labeled as allergic to drugs, especially penicillins, without this being the case. This article reviews the importance of the clinicalhistory in a patient with a hypersensitivity reaction to a drug and considers which data should be collected. Likewise, a record-based modelis proposed to help standardize the clinical history (AU)

La historia clínica es la piedra angular del trabajo del médico. En el estudio de los pacientes que consultan por una supuesta reacción dehipersensibilidad a un fármaco, los detalles recogidos en la historia clínica del paciente son fundamentales para decidir el estudio quehay que realizar y para, al final, dar recomendaciones al paciente sobre los fármacos que debe evitar o que puede tomar. Actualmentecobra especial importancia este tema, dado que hay un elevado porcentaje de la población que, sin serlo, está etiquetada de alergiaa fármacos, sobre todo a las penicilinas. En este artículo se revisa la importancia que tiene la historia clínica ante un paciente con unareacción de hipersensibilidad a un fármaco y qué datos deben ser recogidos. Asimismo, se propone un modelo de ficha que puede ayudara la estandarización de la historia clínica (AU)

Protocolos fonoaudiológicos de história clínica: revisão integrativa / Clinical history speech-language pathology protocols: integrative review

RESUMO Objetivo identificar, coletar e analisar, na literatura científica, evidências da existência de protocolos fonoaudiológicos de levantamento da história clínica, conforme classificação de risco, especialmente para distúrbios oromiofuncionais, em lactentes e pré-escolares. Estratégia de pesquisa foram selecionados estudos publicados, sem delimitação temporal, nas bases de dados eletrônicas LILACS, SciELO e PubMed e na literatura cinza (Google Acadêmico). Critérios de seleção estudos disponíveis na íntegra nas línguas portuguesa e inglesa, que identificassem protocolos fonoaudiológicos de história clínica aplicáveis a lactentes (6 a 23 meses de vida) e pré-escolares (24 a 71 meses de vida). Foram excluídas as revisões narrativas e de literatura (integrativa, sistêmica e escopo). Resultados foram encontradas 1371 publicações brasileiras no período de 1980 a 2022. Destas, foram identificadas apenas cinco que tratavam de protocolos fonoaudiológicos para levantamento de dados pregressos a partir da história clínica da faixa etária de 6 a 71 meses. Apenas um desses protocolos possuía classificação de risco para distúrbios fonoaudiológicos, distribuídos na área de linguagem e fluência. Os outros três eram da área de motricidade orofacial (MO) e não continham classificação de risco para distúrbio miofuncional orofacial. Conclusão existem poucos protocolos fonoaudiológicos para levantamento da história clínica de lactentes e pré-escolares que contenham, ou não, classificação de risco, publicados em revistas de acesso aberto e que passaram por processos completos de validação, sendo necessário ampliar estudos e publicações desses instrumentos, inclusive na área de MO.

ABSTRACT Purpose to identify, collect and analyze in the scientific literature evidence of the existence of speech therapy protocols for collecting clinical history, according to risk classification, especially for oromyofunctional disorders, in infants and preschoolers. Research Strategy We selected published studies, without temporal delimitation, in the electronic databases LILACS, SciELO and PUBMED; and in the gray literature (Google Academic). Selection criteria available in full in Portuguese and English, which identify speech-language pathology protocols of clinical history applicable to infants (6 to 23 months of age) and preschoolers (24 to 71 months of age). Narrative and literature reviews (integrative, systemic, and scope) were excluded. Results 1371 Brazilian publications were found in the period from 1980 to 2022. Of these, only five publications on speech therapy protocols were identified for collecting previous data from the clinical history of the age group between 6 and 71 months. Only two of these protocols have a risk classification for speech-language disorders, distributed in the areas of language and fluency. The other three are from the Orofacial Motricity (OM) area and do not carry a risk classification for orofacial myofunctional disorder. Conclusion There are few speech therapy protocols for surveying the clinical history of infants and preschoolers, whether or not they contain risk classification, published in open access journals that have a complete validation process.Therefore there is a need for more research and publication of these instruments, including in the area of OM.

[Electronic medical record and prescription: risks and benefits detected since its implementation. Safe designing, rollout and use]. / Historia clínica y receta electrónica: riesgos y beneficios detectados desde su implantación. Diseño, despliegue y usos seguros.

New information technologies have transformed the way care is delivered within health services, permeating almost every aspect of health care. As the complexity of the system increases, it becomes more difficult to work optimally without the assistance of new technologies. Although its implementation represents a breakthrough, either because of the advancement involved in the proper use of any technology in health care, or because of the development of specific applications that improve patient safety, other factors such as incorrect design, implementation and poor maintenance, inadequate training, along with overconfidence and dependency, can make technologies compromise patient safety. This article describes the beneficial effects, and those that are not so, of the introduction in our country of the electronic medical record and the electronic prescription on the healthcare quality and safety.