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1.
Res Nurs Health ; 44(4): 620-632, 2021 08.
Artigo em Inglês | MEDLINE | ID: mdl-34036600

RESUMO

The coronavirus pandemic has exposed healthcare professionals to suffering and stressful working conditions. The aim of this study was to analyze professional quality of life among healthcare professionals and its relationship with empathy, resilience, and self-compassion during the COVID-19 crisis in Spain. A cross-sectional study was conducted with 506 healthcare professionals, who participated by completing an online questionnaire. A descriptive correlational analysis was performed. A multivariate regression analysis and a decision tree were used to identify the variables associated with professional quality of life. Empathy, resilience, and mindfulness were the main predictors of compassion fatigue, compassion satisfaction, and burnout, respectively.


Assuntos
Atitude do Pessoal de Saúde , Esgotamento Profissional/psicologia , COVID-19/psicologia , Fadiga de Compaixão/psicologia , Empatia , Pessoal de Saúde/psicologia , Adaptação Psicológica , Adulto , COVID-19/epidemiologia , Estudos Transversais , Humanos , Satisfação no Emprego , Masculino , Satisfação Pessoal , Qualidade de Vida/psicologia , Espanha
2.
Res Nurs Health ; 43(6): 568-578, 2020 12.
Artigo em Inglês | MEDLINE | ID: mdl-33141484

RESUMO

Under Medicare's Value-Based Purchasing Program, scores derived from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey are used in the determination of incentive payments and financial penalties for healthcare organizations. Organizations, therefore, invest in approaches to improve the likelihood of positive patient responses. Evidence suggests that nurse communication as measured by HCAHPS influences overall patient satisfaction, yet little is known regarding what patients believe constitutes effective communication with nurses. In this qualitative descriptive study, we conducted phone interviews with 49 recently hospitalized patients to better understand patients' perceptions of their communication with nurses. Our findings indicate that patients perceived their communication with nurses to unfold via nurses' behaviors. Namely, nurses' engagement with patients, anticipation of patients' needs, responsiveness to patients' concerns, and teaching practices positively influence patient satisfaction with communication with nurses. These behaviors resonated most strongly with patients during particularly memorable moments of uncertainty and vulnerability over the course of a hospital stay. These findings suggest that focusing on the development of nurses' behaviors, ensuring processes are in place to support positive behaviors and creating organizational environments that position nurses to consistently apply these behaviors, can improve patients' perceptions of their communication with nurses. These findings also provide a foundation for further research focused on developing and testing specific behavioral interventions and their effect on communication perception.


Assuntos
Comunicação , Relações Enfermeiro-Paciente , Satisfação do Paciente , Adolescente , Adulto , Idoso , Feminino , Humanos , Entrevistas como Assunto , Masculino , Pessoa de Meia-Idade , Pennsylvania , Pesquisa Qualitativa , Estados Unidos
3.
Res Nurs Health ; 38(6): 475-91, 2015 Dec.
Artigo em Inglês | MEDLINE | ID: mdl-26445085

RESUMO

Many investigators have reported the stressful aspects of nursing; fewer have focused on nurses' positive work experiences. For this study, we developed a 2 × 2 typology of positive and negative events related to the tasks of nursing work and the social and organizational context of that work: successes, supports, constraints, and conflicts. We hypothesized that positive events would predict engagement, negative events would predict burnout, and negative events would be more strongly related to both burnout and engagement. In secondary analyses of data from 310 acute care nurses who completed survey measures of workplace events at one time point and burnout and engagement measures approximately eight months later, regression results indicated that both positive and negative work events contributed to engagement, whereas only negative events were related to burnout. The results of dominance analyses established that constraints and conflicts more strongly predicted burnout than did supports and successes. Additionally, consistent with a "bad is stronger than good" perspective, the strongest predictor of engagement was lower constraints, although successes, supports, and conflicts also predicted engagement.


Assuntos
Atitude do Pessoal de Saúde , Esgotamento Profissional/psicologia , Satisfação no Emprego , Recursos Humanos de Enfermagem Hospitalar/psicologia , Adulto , Conflito Psicológico , Feminino , Humanos , Relações Interprofissionais , Masculino , Pessoa de Meia-Idade , Apoio Social , Inquéritos e Questionários , Carga de Trabalho/psicologia
4.
Res Nurs Health ; 37(4): 326-35, 2014 Aug.
Artigo em Inglês | MEDLINE | ID: mdl-24995554

RESUMO

The purpose of this study was to describe clinicians' perceptions of interprofessional collaboration in the intensive care unit and identify factors associated with interprofessional collaboration. We performed 64 semi-structured interviews in seven hospitals with ICU nurses, physicians, respiratory therapists, nurse managers, clinical pharmacists, and dieticians. ICU clinicians perceived two distinct types of facilitators to interprofessional collaboration in critical care: cultural and structural. In the critical care setting, cultural and structural facilitators worked independently as well as in concert to create effective interprofessional collaboration. Initiatives aimed at creating and facilitating interprofessional collaboration should focus attention on cultural and structural facilitators to improve patient care and team effectiveness.


Assuntos
Atitude do Pessoal de Saúde , Comportamento Cooperativo , Atenção à Saúde/métodos , Unidades de Terapia Intensiva/organização & administração , Relações Interprofissionais , Corpo Clínico Hospitalar/organização & administração , Adulto , Feminino , Humanos , Masculino , Corpo Clínico Hospitalar/psicologia , Pesquisa Qualitativa
5.
J Adv Nurs ; 69(9): 2020-9, 2013 Sep.
Artigo em Inglês | MEDLINE | ID: mdl-23311948

RESUMO

AIM: To report a qualitative study which explores registered nurses' views on the issue of time in the workplace. BACKGROUND: There is a worldwide shortage of healthcare workers, subsequently time as a healthcare resource is both finite and scarce. As a result, increased attention is being paid to the restructuring of nursing work. However, the experience of time passing is a subjective one and there exists little research which, over a prolonged period of time, describes nurses' experiences of working in time-pressurized environments. DESIGN: A narrative inquiry. METHOD: Five registered nurses were individually interviewed a total of three times over a period of 12 months, amounting to a total of 15 interviews and 30 hours of data. Data were collected and analysed following a narrative enquiry approach during the period 2008-2010. FINDINGS: Participants describe how attempts to work more effectively sometimes resulted in unintended negative consequences for patient care and how time pressure encourages collegiality amongst nurses. Furthermore, the registered nurses' account of how they opportunistically create time for communication with patients compels us to re-evaluate the nature of communication during procedural nursing care. CONCLUSION: Increasingly nursing work is translated into quantitative data or metrics. This is an inescapable development which seeks to enhance understanding of nursing work. However, qualitative research may also offer a useful approach which captures the otherwise hidden, subjective experiences associated with time and work. Such data can exist alongside nursing metrics, and together these can build a better and more nuanced consideration of nursing practice.


Assuntos
Comunicação , Narração , Recursos Humanos de Enfermagem , Hong Kong , Humanos , Relações Enfermeiro-Paciente
6.
CES med ; 23(1): 27-35, ene.-jun. 2009. tab
Artigo em Espanhol | LILACS | ID: lil-565198

RESUMO

Objetivo: Valorar el costo del servicio de hospitalización domiciliaria en comparación a la hospitalización institucional, teniendo en cuenta el perfil epidemiológico y los días estancia. Métodos: Estudio descriptivo, retrospectivo, longitudinal, realizado con pacientes pertenecientes a una compañía de seguros con productos como pólizas de salud y medicina prepagada, que hicieron uso del servicio de hospitalización domiciliaria e institucional en el período comprendido entre enero - diciembre del año 2007. Resultados: Se encontró que el costo de la hospitalización domiciliaria es el 18% del total del costo de la hospitalización institucional. Se evaluó la diferencia por perfil epidemiológico y por número de días estancia. Conclusiones: La hospitalización domiciliaria es una opción para disminuir el costo de la atención y permite la recuperación del paciente en su entorno.


Objective: To evaluate the cost of hospital at home compared to hospital institution, taking into account the epidemiological profile and the days stay. Methods: A retrospective, longitudinal, conducted with patients of an insurance company with products like health insurance and prepaid-medicine, which made use of hospital and institutional home for the period January to December of 2007. Results: We found that the cost of home hospitalization is 18% of the total institutional cost of hospitalization. The difference was evaluated by epidemiological profile and number of days stay. Conclusions: The home care is an option to reduce the cost of care and allows the recovery of the patient in his environment.


Assuntos
Humanos , Assistência Domiciliar/estatística & dados numéricos , Assistência Domiciliar , Assistência Domiciliar/tendências , Custos Hospitalares/estatística & dados numéricos , Custos Hospitalares/organização & administração , Custos Hospitalares , Hospitalização/economia , Infecção Hospitalar
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