Rodolfo dos Santos Mascarenhas: a pioneer of health history / Rodolfo dos Santos Mascarenhas: pioneiro da história da saúde

Studies on the work of Mascarenhas analyze his contribution to the history of health in Sao Paulo and the aspects of his work which place him in what is entitled the second generation of health workers of São Paulo state - being the first generation the one led by Emílio Ribas. This article recaptures these points and highlights his last works on preventive and community medicine. We argue that the conception of public health consolidated during his education was essential for his interest in the new model of medicine that was starting to spread in the country.

Os estudos que comentam a obra de Mascarenhas analisam sua contribuição à história da saúde em São Paulo e os aspectos de seu trabalho que o enquadram no que se convencionou chamar de segunda geração de sanitaristas paulistas - a primeira seria liderada por Emílio Ribas. Esse artigo retoma esses pontos e destaca seus trabalhos mais recentes, relacionados à medicina preventiva e comunitária. Argumentamos que a concepção de saúde pública consolidada em sua formação foi central para seu interesse no novo modelo de medicina que começava a se difundir no país.

Eficiente administración sanitaria? Caso clínica estomatológica / Efficient sanitary administration? The Stomatologic Clinic Case

La administración en las instituciones de salud es un tema importante para el logro de la satisfacción de los pacientes y familiares, a la par de la correcta utilización de los recursos disponibles. El sistema de salud en Cuba es presupuestado, y por ello, una gestión eficiente es vital para distribuir los recursos en función de los mejores resultados. Un importante indicador a considerar en este tema lo constituyen los costos de calidad. Dentro del sistema nacional de salud, las clínicas estomatológicas son organizaciones donde resulta muy novedoso el tema de mejoramiento continuo de su gestión a partir de los costos de calidad. En el presente trabajo se realizó una evaluación de los costos de calidad en la Clínica Estomatológica Docente III Congreso del PCC, lo cual constituyó la base del programa de mejoras. El costo total de calidad fue de 22 394.15 pesos en el año 2011, siendo el 62,69 por ciento por fallos relacionados esencialmente a reelaboraciones, desperdicios, paralización parcial por poco instrumental, entre otras causas que fueron la base del programa de mejora.

The administration of health care institutions is an important theme for achieving the patients and relatives satisfaction, and the right usage of the available resources at the same time. Health Care System in Cuba is budgeted and for that, an efficient management is vital in distributing the resources for better results. Quality costs are an important indicator to consider in this theme. Inside the national Health Care System, stomatologic clinics are organizations where it is fashionable the theme of the continuous management improvement on the basis of the quality costs. In the current work we carried out an evaluation of the quality costs at the Teaching Stomatologic Clinic III Congreso del Partido, took as the basis of the improvement program. The total quality cost was 22 394.15 pesos in 2011. 62,69 percent was caused by mistakes essentially related with re-elaboration, wastes, partial paralyzing because of few instrumental, among other causes that were the base of the improvement program.