RESUMO
According to the self-determination theory (SDT), leaders may adopt a controlling motivational controlling style (CMS) that forces employees to think, feel, or behave in a certain way to promote employee motivation. However, a scale has yet to be developed to measure CMS in the work environment. Usually, researchers use questionnaires adapted to different contexts or designed for another motivational style. However, whether these questionnaires capture the behaviors that represent CMS in the work context is little known. This research aimed to elaborate on and analyze the validity and reliability of the questionnaire on Controlling Motivational Style at Work (CMS-W). The study was based on a literature review of the types of controlling behaviors and a review of questionnaires used by SDT researchers who assessed the controlling motivational style in different contexts. A Peruvian sample of 1100 public sector employees participated. The results show that the short and encompassing CMS-W-11 has a one-dimensional structure with good fit indices: Robust RMSEA = 0.071 with 90 % CI from 0.064 to 0.078; Robust CFI = 0.975; Robust TLI = 0.969; SRMR = 0.025 and good reliability coefficients: Ω = 0.930 and AVE 0.630. Furthermore, it shows convergent validity with controlled motivation (r = 0.260, p < .001) and discriminant validity with autonomous motivation (r = -0.270, p < .001). Moreover, the invariance of the gender category was tested. The fit indices were adequate, and the comparative results between the models were also satisfactory. In addition, the behaviors of the CMS in a work context are conditional negative regard, judging and devaluing, control through objectives, intimidation, and intrusive authority. Therefore, labor organizations will have the CMS-W validated and tested in a work context to evaluate the CMS of leaders and study how it related to the motivation of human capital and organizational objectives.
RESUMO
Introducción: el clima organizacional, conocido como clima laboral, es el ambiente humano y físico donde se desarrolla el trabajo. Para medir el clima interno de la institución médica Fe Dora Beris, se aplicó una encuesta a los trabajadores. Objetivo: caracterizar el clima laboral en una clínica estomatológica y sus módulos, en el municipio de Santiago de Cuba, desde febrero hasta abril del 2013. Método: se realizó un estudio transversal, con un universo de 33 trabajadores, presentes físicamente en el momento de la ejecución del trabajo en la Clínica Estomatológica Fe Dora Beris, de Santiago de Cuba. Se tomaron como bases las propuestas de la OMS y de la Organización Panamericana de la Salud (OPS), con 80 ítems relacionados con el instrumento Inventario de Clima Organizacional, y un test de motivación confeccionado y validado por el Centro de Técnicas de Dirección de La Habana (CETED), y se incluyeron los trabajadores de los módulos estomatológicos. El informe primario fue introducido en una base de datos Excel. Resultados: en las dimensiones de Reciprocidad y Participación el liderazgo se comportó de forma satisfactoria en la clínica, no así en los módulos estomatológicos, donde en el ciento por ciento los trabajadores quedaron insatisfechos. El personal no está motivado debido a la falta de recursos en la unidad. No reciben capacitación para mejorar su trabajo y, en el caso de los módulos, existe una pobre atención por parte de los directivos. Conclusiones: en la dimensión Motivación, y por consecuencia en todas las dimensiones de los módulos estomatológicos correspondientes a dicha clínica, el clima laboral resultó inadecuado.
Introduction: organizational or work environment is the human and physical environment in which the daily work unfolds. In order to measure the internal climate of the institution a survey to staff was applied. Objective: to characterize the organizational climate in a dental clinic and its modules, at the Santiago de Cuba municipality, in Cuba, from February to April, 2013. Method: a cross-sectional descriptive study with a universe of 33 workers, physically working at the dental clinic "Fe Dora Beris" of Santiago of Cuba, at the time of research, was conducted. Proposals with 80 items, of the World Health Organization (WHO) and the Panamerican Health Organization (PAHO) related to organizational climate, and a test of motivation, produced and validated by the Centre for Management Techniques of Havana (CMT), were applied to the clinic and its modules´ workers. Primary data was stored in an Excel database. Results: at the clinic leadership behaved satisfactorily. On the other hand, in the dimensions of Reciprocity and Participation, workers at all modules were dissatisfied. They are not motivated due to the lack of resources at the unit, no training to improve their work and, in the case of the modules, poor attention from managers. Conclusions: organizational climate was unsatisfactory. Motivation dimension in modules corresponding to the clinic was proved unsatisfactory.
RESUMO
En este estudio se describen las relaciones de trabajo en el sector metalúrgico brasileño, así como los significados y la motivación hacia el trabajo. Se desarrolló una investigación documental, aplicando la técnica de análisis de contenido categórica a boletines sindicales, acuerdos y convenciones colectivas (2009 a 2012) y a sitios electrónicos que abordan el contexto de trabajo de los metalúrgicos. Los resultados mostraron que la movilización de los trabajadores se ha realizado en torno a un amplio abanico de reivindicaciones, traspasando los ítems económicos. Se presentan hipótesis acerca de los significados y la motivación de los trabajadores y se expresan las tendencias de las relaciones de trabajo en este sector.
The study describes labor relations in the Brazilian metals sector, as well as work motivation and work meaning in this context. A review of multiple documents was conducted, developing a set of categories from content analysis of union bulletins, agreements, and collective agreements (2009 to 2012) and of websites that address the metal workers' context. Results showed that workers' mobilizations have revolved around a broad range of claims that go beyond merely economic ones. The article sets forth hypotheses regarding the meanings of work and the work motivation, and describes the trends in labor relations in the sector.
Neste estudo, descrevem-se as relações de trabalho no setor metalúrgico brasileiro, bem como os significados e a motivação sobre o trabalho. Desenvolveu-se uma pesquisa documental, que aplica a técnica de análise de conteúdo categórica a boletins sindicais, acordos e convenções coletivas (2009 a 2012) e a sites que abordam o contexto de trabalho dos metalúrgicos. Os resultados mostraram que a mobilização dos trabalhadores tem sido realizada em torno de um amplo leque de reinvindicações, mais além dos itens econômicos. Apresentam-se hipóteses sobre os significados e a motivação dos trabalhadores e expressam-se as tendências das relações de trabalho nesse setor.
RESUMO
This research paper aims to determine the conditions resulting in organizational change in different companies in Bogota, based on motivation and job satisfaction. Three assessment tools were applied in the research. These were: Work Motivation Questionnaire (WMQ), Instrument for Measurement of Organizational Change (MC) and a Job Satisfaction Questionnaire (S20/23). This research was based on an ex post facto retrospective of unique group design which shows that the most important motivational factors in organizational change are power and recognition. In addition, the change pattern correlates positively with achievement and motivation.
El propósito del presente artículo de investigación consistió en determinar las condiciones de la satisfacción y motivación laboral como facilitadores del cambio organizacional en diferentes empresas de Bogotá. Para ello, se emplearon tres instrumentos de evaluación: el Cuestionario de Motivación en el Trabajo (CMT), el Instrumento de Medición de Cambio Organizacional (IMC) y el Cuestionario de Satisfacción Laboral S20/23. La investigación se realizó bajo un diseño ex post jacto retrospectivo de grupo único. Los resultados evidencian que los factores de motivación más relevantes en cuanto al cambio organizacional son el poder y el reconocimiento; adicionalmente, la cultura de cambio se relaciona de manera positiva con la motivación de logro.
RESUMO
O objetivo deste estudo foi identificar o perfil motivacional para o trabalho dos professores das empresas de fitness de Porto Velho-RO. Foi utilizado o Questionário de Motivação para o Trabalho (QMT), de Toro (1992), nas três dimensões: Condições Motivacionais Internas (CMI), Meios Preferidos para obter Retribuições desejadas no trabalho (MPR) e Condições Motivacionais Externas (CME). A amostra foi aleatória de 54 colaboradores, em 13 empresas. Segundo os dados, a motivação para o trabalho do profissional de fitness é caracterizada pela busca de Reconhecimento, Aceitação de Normas e Valores, e Salário. Com a identificação do perfil motivacional para o trabalho, as empresas de fitness podem desenvolver estratégias para que os profissionais sintam-se mais motivados.
Assuntos
Satisfação no Emprego , Motivação , TrabalhoRESUMO
En la investigación se estableció el perfil motivacional de los funcionarios de la empresa comercializadora de hierbas aromáticas Fresh Herbs. Igualmente, se desarrolló con base en un diseño descriptivo correlacional de las puntuaciones de los quince factores motivacionales internos y externos, así como los medios preferidos para conseguir las retribuciones esperadas en el trabajo, del Cuestionario de Motivación para el Trabajo (CMT) elaborado por Toro (1985), con las variables sociodemográficas de los participantes: edad, género, cargo y antigüedad en la empresa. Por último, se administró el cuestionario a una muestra de 21 funcionarios directamente relacionados con la empresa. Los resultados evidenciaron que el factor motivacional más significativo entre los participantes es el salario, que presenta la media más alta, mientras que el contenido del trabajo es el factor con la media más baja. A partir de lo anterior se plantearon algunas recomendaciones que la organización puede implementar para mejorar la calidad de vida en el trabajo y además obtener beneficio para el personal en su desarrollo competitivo y en la producción.
In this investigation the motivational profile of the civil employees of the commerce company of aromatic grass Fresh Herbs was established. It was developed under a correlational descriptive design of the scores of the 15 internal and external motivational factors and the favorite averages to obtain the repayments waited for in the work, from the Questionnaire of Work Motivation (CMT- Cuestionario de Motivación para el trabajo) elaborated by Toro (1985), with the socio-demographic variables of the participants: age, gender, position and antiquity in the company. The questionnaire was administered to a sample of twenty civil employees who directly are related to the company. The results showed that pay is the most significant motivational factor between the participants, factor that displays highest average, whereas the content of the work is the factor with the lowest average. From this, some recommendations that the organization can implement to improve the quality of life in the work, also, to obtain benefits for the personnel in their competitive development and the production, were considered.