Dinâmica organizativa do acesso dos usuários aos serviços de saúde de média e alta complexidade / Organizational dynamics of user access to average and high complexity health services
Rev. APS
; 22(1): 63-75, 20190101.
Article
in Portuguese
| LILACS
| ID: biblio-1102635
Responsible library:
BR378.1
RESUMO
Estudo sobre o acesso dos usuários aos serviços de saúde de média e alta complexidade. Tem-se como objetivo analisar a dinâmica organizativa do acesso dos usuários aos serviços públicos de saúde de média e alta complexidade. Pesquisa qualitativa, crítica analítica, realizada com 26 participantes (profissionais, usuários e gestores dos serviços de saúde). As técnicas de coleta de dados foram entrevista semiestruturada, observação sistemática e documentos. O método de análise foi o hermenêutico-dialético. O acesso aos serviços de saúde "transversalizam" as dimensões política, técnica e simbólica, as quais caminham para o atendimento das necessidades de saúde, apesar de ainda necessitar da participação da população para sua concretização como direito de cidadania.
ABSTRACT
Study about the user access to medium and high complexity health services. It has as objective to analyze the organizational dynamics of user access to medium and high complexity public health services. Qualitative research and critical analysis were conducted with 26 participants (professionals, users and managers of health services). The data collection techniques were semi-structured interview, systematic observation and document review. The method of analysis was hermeneutic-dialectic. The access to health services cross the political, technical and symbolic dimensions, which move to meet the health needs, although it still requires the participation of the population for its implementation as a citizenship right.
Full text:
Available
Collection:
International databases
Health context:
Sustainable Health Agenda for the Americas
/
SDG3 - Health and Well-Being
Health problem:
Goal 11: Inequalities and inequities in health
/
Target 3.8 Achieve universal access to health
Database:
LILACS
Main subject:
Health Services Accessibility
Type of study:
Qualitative research
Aspects:
Social determinants of health
/
Equity and inequality
Language:
Portuguese
Journal:
Rev. APS
Journal subject:
Medicina
/
Delivery of Health Care
Year:
2019
Document type:
Article
Affiliation country:
Brazil
Institution/Affiliation country:
Universidade Estadual de Feira de Santana/BR