El impacto de las relaciones interpersonales en la satisfacción laboral general / The impact of interpersonal relationships on the general job satisfaction
Liberabit
; 16(2): 193-201, ago.-dic. 2010. tab
Article
in Spanish
| LIPECS
| ID: biblio-1109139
Responsible library:
PE1.1
Localization: PE1.1
RESUMEN
Se evaluó el impacto de las relaciones interpersonales en el trabajo sobre la satisfacción laboral general. Primero, se construyó una escala para evaluar la satisfacción con las relaciones interpersonales en el trabajo y se aplicó a 209 trabajadores de un hospital. Un análisis factorial obtuvo una adecuada solución de dos factores y una adecuada consistencia interna de los ítems. Posteriormente, se aplicó la escala a 321 trabajadores de 7 centros de salud. Utilizando una regresión logística ordinal se obtuvo que las relaciones interpersonales en el trabajo tienen un impacto significativo en la satisfacción laboral general, especialmente, las relaciones con jefaturas. Finalmente, se discute como aumentar el nivel de satisfacción laboral.
ABSTRACT
The impact of interpersonal relationships at work on general job satisfaction was evaluated. First, a scale was constructed to evaluate satisfaction with interpersonal relationships at work and this scale was applied to 209 hospital workers. An exploratory factorial analysis obtained a satisfactory result of two factors and satisfactory internal consistency between the items. Subsequently, the scale was applied to 321 workers at 7 health centers. An ordinal logistical regression showed that interpersonal relationships at work have a significant impact on the general job satisfaction, especially in relationships with superiors. Finally, this study discusses ways of increasing job satisfaction at work.
Full text:
Available
Collection:
National databases
/
Peru
Health context:
SDG3 - Target 3C: Increase health financing and the recruitment, development, training and retention of the health workforce
Health problem:
Healthcare Workforce Management
Database:
LIPECS
Main subject:
Health Personnel
/
Interpersonal Relations
/
Job Satisfaction
Limits:
Female
/
Humans
/
Male
Language:
Spanish
Journal:
Liberabit
Year:
2010
Document type:
Article
Institution/Affiliation country:
Universidad de Concepción/CL