Nivel de satisfacción con los servicios informativos en la Facultad de Estomatología de la Habana / Level of satisfaction with the information services in the Faculty of Stomatology of Havana
Rev. cuba. estomatol
; 45(2)abr.-jun. 2008.
Article
in Spanish
| LILACS, CUMED
| ID: lil-515618
Responsible library:
CU1.1
RESUMEN
Identificar el nivel de satisfacción con los servicios informativos en la biblioteca de la Facultad de Estomatología de la Habana. Se realizó un estudio a través de un cuestionario a una muestra representativa de los usuarios de estos servicios. Se determinaron las principales limitaciones en las variables promoción, accesibilidad, tangibilidad y exhaustividad lo cual provoca insatisfacción con los servicios brindados, básicamente en los alumnos de pre y postgrado. Los resultados evidenciaron insatisfacción en general con los servicios informativos, básicamente en los alumnos de pre y postgrado, no obstante, las ocho variables estudiadas tuvieron diferentes valoraciones(AU)
ABSTRACT
To determine the level of satisfaction with the information services of the library of the Faculty of Stomatology of Havana. A study was carried out by using a questionnaire in a representative sample of the users of these services. There were determined the main limitations in the variables promotion, accessibility, tangibility and exhaustivity, which cause unsatisfaction with the services offered, basically among pre- and postgraduate students. The results evidenced the unsatisfaction in general with the information services, mainly among pre- and postgraduate students; however, the eight studied variables had different assessments(AU)
Full text:
Available
Collection:
International databases
Database:
CUMED
/
LILACS
Main subject:
Oral Medicine
/
Information Services
/
Libraries, Medical
Type of study:
Prognostic study
Limits:
Humans
Language:
Spanish
Journal:
Rev. cuba. estomatol
Journal subject:
Dentistry
Year:
2008
Document type:
Article
Affiliation country:
Cuba
Institution/Affiliation country:
Instituto Superior de Ciencias Médicas de La Habana/CU