Conhecimento e opinião de pacientes sobre prática docente-assistencial / Patients' knowledge and opinions on the participation of medical students in medical appointments

RESUMO

Este trabalho avalia o conhecimento e a opinião de pacientes ambulatoriais de um hospital-escola a respeito da participação de acadêmicos de Medicina nos atendimentos. Aplicaram-se questionários com perguntas objetivas e dissertativas a 131 pacientes enquanto aguardavam primeira consulta médica na unidade. Dos entrevistados, 58,8% sabiam o que significava o termo "hospital-escola" e 57,3% tinham conhecimento de que o hospital analisado se inclui nesse conceito. Apenas 6,9% dos pacientes afirmaram ter recebido explicações sobre o conceito e funcionamento do hospital-escola no momento da marcação da consulta e 36,6% relataram não saber que seriam atendidos por estudantes supervisionados pelo médico professor. Quanto à opinião sobre o atendimento por alunos, 69,5% o consideram bom e importante para o aprendizado deles, que serão os médicos do futuro; 26,7% não se incomodam; e 3,1% preferem atendimento exclusivo pelo médico. Após análise, verificou-se que mais de um terço dos pacientes não sabia que seria atendido por estudantes e que há necessidade de informá-los sobre a dinâmica de atendimento médico no momento do agendamento das consultas.

ABSTRACT

The goal of this paper is to evaluate the knowledge and opinions of patients in a university hospital on the participation of medical students in medical appointments. Questionnaires with "yes" or "no" closed questions and open questions were answered by 131 patients while they were waiting for their first medical appointment at the hospital. 58.8% of respondents knew the meaning of "teaching hospital" and 57.3% knew that the hospital fell within this category. Only 6.9% of patients reported having received information on the definition and particularities of a teaching hospital when scheduling their appointments, and 36.6% reported not knowing that they would be attended by students supervised by a physician teacher. 69.5% of patients considered being attended by a student positively, as an important step in the students' learning process; 26.7% did not mind being attended to by a medical student, and 3.1% would have preferred to have been attended to by a qualified physician only. This study has concluded that it is necessary to inform patients of the particularities of teaching hospitals when they schedule their appointments.