Estrategia integral de formación para la mejora continua de la calidad de los servicios de salud / Organizational capacity for continuous improvement of health services
Salud pública Méx
; 57(3): 275-283, may.-jun. 2015. ilus, tab
Article
in Spanish
| LILACS
| ID: lil-756605
Responsible library:
BR1.1
RESUMEN
El sistema de salud mexicano ha tenido logros importantes que se reflejan en la mejora creciente del nivel de salud. Empero, la heterogeneidad en la calidad de los servicios y su repercusión en la salud de diferentes grupos poblacionales continúan siendo un reto. Los costos de fallos en la calidad representan de 20 a 40% del gasto de los sistemas de salud. Es necesario desarrollar la capacidad organizacional para implementar sistemas de gestión de calidad que permitan identificar, evaluar, superar y prevenir los retos del sistema de salud. Para ello, se propone una estrategia integral de formación de recursos humanos basada en competencias y responsabilidades, que incluye programas de pregrado, posgrado y educación continua para favorecer el ejercicio efectivo de la función de calidad en los diversos niveles de responsabilidad del sistema de salud. La estrategia responde a las necesidades del sistema mexicano, pero puede ser adaptada a diferentes sistemas y contextos.
ABSTRACT
While the Mexican health system has achieved significant progress, as reflected in the growing improvement in population health, heterogeneity in the quality of services and its impact on health in different population groups is still a challenge. The costs or poor quality represent about 20 to 40% of the health system's expenditure. We need to develop organizational capacity to implement quality management systems in order to identify, evaluate, prevent and eventually overcome the health system's challenges. A competency-based comprehensive strategy for training human resources is proposed including undergraduate and graduate education as well as continuing education, which will contribute to improve the quality function at the various levels of responsibility in the health system. The proposed strategy responds to the context of the Mexican health system, but it could be adapted to other systems and contexts.
Full text:
Available
Collection:
International databases
Health context:
SDG3 - Target 3C: Increase health financing and the recruitment, development, training and retention of the health workforce
/
Sustainable Health Agenda for the Americas
Health problem:
Authority and Accountability for Healthcare Workers
/
Implementation Strategies for Healthcare Workers
/
Goal 4: Health financing
/
Goal 3 Human resources for health
Database:
LILACS
Main subject:
Health Services Administration
/
Health Personnel
/
Capacity Building
/
Quality Improvement
Type of study:
Prognostic study
Aspects:
Implementation research
Limits:
Humans
Country/Region as subject:
Mexico
Language:
Spanish
Journal:
Salud pública Méx
Journal subject:
Public Health
Year:
2015
Document type:
Article
Affiliation country:
Mexico
Institution/Affiliation country:
Instituto Nacional de Salud Pública/MX