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A new tool for measurement of process-based performance of multispecialty tertiary care hospitals
Hariharan, Seetharaman ; Dey, Prasanta K. ; Moseley, Harley S. L. ; Kumar, Areti Y. ; Gora, Jagathi.
Affiliation
  • Hariharan, Seetharaman ; The University of the West Indies. Queens Elizabeth Hospital. School of Clinical Medicine and Research. Bridgetown. Barbados
  • Dey, Prasanta K. ; Aston University. Aston Business School. Birmingham. United Kingdom
  • Moseley, Harley S. L. ; The University of the West Indies. Queens Elizabeth Hospital. School of Clinical Medicine and Research. Bridgetown. Barbados
  • Kumar, Areti Y. ; The University of the West Indies. Queens Elizabeth Hospital. School of Clinical Medicine and Research. Bridgetown. Barbados
  • Gora, Jagathi; The University of the West Indies. Queens Elizabeth Hospital. School of Clinical Medicine and Research. Bridgetown. Barbados
International journal of health care quality assurance ; 17(6): 302-312, 2004. ilustab^cgraf
Article in English | MedCarib | ID: med-17559
Responsible library: TT5
ABSTRACT
There is an increasing need of a model for the process-based performance measurement of multispecialty tertiary care hospitals for quality improvement. Analytic hierarchy process (AHP) is utilized in this study to evolve such a model. Each step in the model was derived by group-discussions andbrainstorming sessions among experienced clinicians and managers. This tool was applied to two tertiary care teaching hospitals in Barbados and India. The model enabled identification of specific areas where neither hospital performed very well, and helped to suggest recommendations to improvethose areas. AHP is recommended as a valuable tool to measure the process-based performance of multispecialty tertiary care hospitals.
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Full text: Available Collection: International databases Health context: SDG3 - Target 3C: Increase health financing and the recruitment, development, training and retention of the health workforce / Sustainable Health Agenda for the Americas Health problem: Authority and Accountability for Healthcare Workers / Goal 3 Human resources for health Database: MedCarib Main subject: Quality Assurance, Health Care / Barbados / Health Human Resource Evaluation / India Type of study: Practice guideline Limits: Humans Country/Region as subject: Asia / Barbados / English Caribbean Language: English Journal: International journal of health care quality assurance Year: 2004 Document type: Article Institution/Affiliation country: Aston University/United Kingdom / The University of the West Indies/Barbados
Fulltext
Add to My VHL
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Full text: Available Collection: International databases Health context: SDG3 - Target 3C: Increase health financing and the recruitment, development, training and retention of the health workforce / Sustainable Health Agenda for the Americas Health problem: Authority and Accountability for Healthcare Workers / Goal 3 Human resources for health Database: MedCarib Main subject: Quality Assurance, Health Care / Barbados / Health Human Resource Evaluation / India Type of study: Practice guideline Limits: Humans Country/Region as subject: Asia / Barbados / English Caribbean Language: English Journal: International journal of health care quality assurance Year: 2004 Document type: Article Institution/Affiliation country: Aston University/United Kingdom / The University of the West Indies/Barbados