Survey of user satisfaction and service quality of a library / 中华医学科研管理杂志
Chinese Journal of Medical Science Research Management
; (4): 265-267, 2013.
Article
in Chinese
| WPRIM (Western Pacific)
| ID: wpr-437099
Responsible library:
WPRO
ABSTRACT
This paper analyzes library users' satisfaction about service quality of the library of Peking University School and Hospital of Stomatology.The main factors associated with users' satisfaction are discussed.In the end,it proposes a series of effective measures to promot library service quality.
Full text:
Available
Database:
WPRIM (Western Pacific)
Language:
Chinese
Journal:
Chinese Journal of Medical Science Research Management
Year:
2013
Document type:
Article