Effects of Emotional Labor, Job Satisfaction on Turnover in Nurses / 의료커뮤니케이션
Health Communication
; (2): 167-174, 2018.
Article
in Korean
| WPRIM (Western Pacific)
| ID: wpr-788086
Responsible library:
WPRO
ABSTRACT
PURPOSE:
The purpose of this study was to investigate the relationship among emotional labor, Job Satisfaction, Turnover in clinical nurses.METHODS:
A convenience sample of 136 registered nurses was obtained from a university General hospital in a city. Data were collected by a self-administered questionnaire during December, 2017. Data were analyzed using descriptive statistics, t-test, one-way ANOVA, Pearson correlations and multiple regression with SPSS/WIN 21.0.RESULTS:
The mean score for emotional labor was 3.65±0.32, Job Satisfaction was 2.96±0.31, and Turnover was 3.49± 0.74. In multivariate analysis, factors related to Turnover were emotional labor of nurse, Job Satisfaction. The explained variane for Turnover was 44.2%(F=114.35, p < .001).CONCLUSION:
The results of the study indicate that emotional labor, Job Satisfaction have an effect on turnover of Nurses. Findings from this study indicate the need to evaluate and improve the intervention program for nurses to decrease Turnover.
Full text:
Available
Health context:
SDG3 - Target 3C: Increase health financing and the recruitment, development, training and retention of the health workforce
Health problem:
Healthcare Workforce Management
Database:
WPRIM (Western Pacific)
Main subject:
Multivariate Analysis
/
Hospitals, General
/
Job Satisfaction
/
Nurses
Limits:
Humans
Language:
Korean
Journal:
Health Communication
Year:
2018
Document type:
Article
