Resultados de satisfacción y calidad de vida percibida en pacientes intervenidos de hernia primaria de pared abdominal / Satisfaction and perceived quality of life results in patients operated on for primary hernia of the abdominal wall

RESUMEN

INTRODUCCIÓN: La cirugía ambulatoria es el procedimiento estándar en el 60-70% de los procesos quirúrgicos más prevalentes. La cirugía poco invasiva ha mejorado aspectos fundamentales tales como el dolor postoperatorio y la estancia hospitalaria, pero hay pocas publicaciones relacionadas con aspectos de calidad y satisfacción de resultados percibidos por los pacientes, como la necesidad de cuidados informales a domicilio o la demora preoperatoria. El objetivo del estudio fue conocer la satisfacción global percibida por los pacientes intervenidos de hernia de pared abdominal. MÉTODOS: Una muestra de 203 pacientes intervenidos de hernia en un año ha cumplimentado un cuestionario de satisfacción, una semana o un mes después de la intervención. Las variables incluyeron dolor postoperatorio, necesidad de cuidados informales, demora quirúrgica, adecuación de información recibida, trato dispensado y satisfacción global. RESULTADOS: El 48,28% de los pacientes precisaron cuidados informales a domicilio, que fueron atendidos mayoritariamente por familiares durante pocos días. En un 45,81% se dio el alta el mismo día, y en el otro 53,2% antes de 72 h. La satisfacción global en el programa de cirugía de día y corta estancia fue del 94,6%. CONCLUSIONES: La satisfacción global no estuvo relacionada con la edad, el sexo ni el nivel de estudios de los pacientes, pero existió una relación inversa entre el grado de satisfacción y los días de ingreso hospitalario y días de dolor que precisaron analgesia domiciliaria. INTRODUCTION: Outpatient surgery is currently the standard procedure in 60-70% of the most prevalent surgical procedures. Minimally invasive models in health care have improved basic aspects such as postoperative pain and hospital stay, but there are few publications related to perceived quality shown by patients, such as the need for informal care at home or delay before surgery. The aim of the study was to determine the global satisfaction perceived by patients undergoing abdominal wall hernia repair. METHODS: An ad hoc split questionnaire has been completed on satisfaction after a week and postoperative quality a month after intervention by 203 patients operated on for abdominal hernia in a year. Variables included postoperative pain, need for informal care, surgical delay, information supplied, professional management and overall satisfaction. RESULTS: A total of 48.28% of patients needed informal care at home. They were largely attended by women, wives or daughters, for a few days. In 45.81% they were discharged on the same day, and 53.2% in less than 72 h. Overall satisfaction in the program of day surgery and short hospital stay was 94.6%. CONCLUSIONS: The overall process of satisfaction was not related to age, sex or educational level of patients, while there was an inverse relationship between satisfaction and days of hospitalization and days of pain that required analgesia at home

ABSTRACT

INTRODUCTION: Outpatient surgery is currently the standard procedure in 60-70% of the most prevalent surgical procedures. Minimally invasive models in health care have improved basic aspects such as postoperative pain and hospital stay, but there are few publications related to perceived quality shown by patients, such as the need for informal care at home or delay before surgery. The aim of the study was to determine the global satisfaction perceived by patients undergoing abdominal wall hernia repair. METHODS: An ad hoc split questionnaire has been completed on satisfaction after a week and postoperative quality a month after intervention by 203 patients operated on for abdominal hernia in a year. Variables included postoperative pain, need for informal care, surgical delay, information supplied, professional management and overall satisfaction. RESULTS: A total of 48.28% of patients needed informal care at home. They were largely attended by women, wives or daughters, for a few days. In 45.81% they were discharged on the same day, and 53.2% in less than 72h. Overall satisfaction in the program of day surgery and short hospital stay was 94.6%. CONCLUSIONS: The overall process of satisfaction was not related to age, sex or educational level of patients, while there was an inverse relationship between satisfaction and days of hospitalization and days of pain that required analgesia at home