Characterizing the Relationship Between Hospital Google Star Ratings, Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Scores, and Quality.

Ellenbogen, Michael I; Ellenbogen, Paul M; Rim, Nayoung; Brotman, Daniel J

Ellenbogen, Michael I; Ellenbogen, Paul M; Rim, Nayoung; Brotman, Daniel J.

Afiliação

Ellenbogen MI; Department of Medicine, Johns Hopkins University School of Medicine, Baltimore, MD, USA.
Ellenbogen PM; Hopkins Business of Health Initiative, Johns Hopkins University, Baltimore, MD, USA.
Rim N; Department of Computer Science, Princeton University, Princeton, NJ, USA.
Brotman DJ; Department of Economics, United State Naval Academy, Annapolis, MD, USA.

J Patient Exp ; 9: 23743735221092604, 2022.

Article em En | MEDLINE | ID: mdl-35425850

Palavras-chave

Google star ratings; online hospital reviews; patient safety; patient satisfaction

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Texto completo: 1 Coleções: 01-internacional Base de dados: MEDLINE Idioma: En Revista: J Patient Exp Ano de publicação: 2022 Tipo de documento: Article País de afiliação: Estados Unidos País de publicação: Estados Unidos

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