Quality assurance/monitoring of mental health services by service users and carers: Empowerment in Mental Health – Working together towards Leadership: a meeting in partnership with the European Commission hosted by EUFAMI: 27–28 October 2010, Leuven, Belgium

ABSTRACT

This paper summarizes what is currently known about the empowerment of people with mental health problems and their families/carers in relation to the quality assurance and monitoring of mental health services. It includes evidence from the literature about what works, as well as implications and options for policy-makers. It concludes with a number of practical recommendations for policy-makers, service providers and others.