A descriptive analysis of emergency department overcrowding in a selected hospital in Kigali, Rwanda
African journal of emergency medicine (Print)
; 4(4): 178-183, 2014. ilus
Article
in English
| AIM
| ID: biblio-1258650
Responsible library:
CG1.1
ABSTRACT
Introduction:
Emergency Centre (EC) overcrowding is a global concern. It limits timeous access to emergency care; prolongs patient suffering; compromises quality of clinical care; increases staff frustration and chances of exposing staff to patient violence and is linked to unnecessary preventable fatalities. The literature shows that a better understanding of this phenomenon may contribute significantly in coming up with solutions; hence the need to conduct this study in Rwanda.Methods:
A quantitative descriptive design; guided by the positivist paradigm; was adopted in this study. Self-administered questionnaires were distributed to 40 nurses working in the EC. Only 38 returned questionnaires; thus making the response rate 95.Results:
The findings revealed that EC overcrowding in Rwanda is characterised by what is considered as reasonable waiting time for a patient to be seen by a physician; full occupancy of beds in the EC; time spent by patients placed in the hallways waiting; and time spent by patients in waiting room before they are attended. Triggers of EC overcrowding were classified into three areas (a) those associated with community level services; (b) those associated with the emergency centre; (c) those associated with inpatient and emergency centre support services.Discussion:
A number of recommendations were made; including the Ministry of Health in Rwanda adopting a collaborative approach in addressing EC overcrowding with emergency trained nurses and doctors playing an active role in coming up with resolutions to this phenomenon; conducting research that will lead to an African region definition of EC overcrowding and solutions best suited for the African context; and increasing the pool of nurses with emergency care training
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Index:
AIM (Africa)
Main subject:
Rwanda
/
Data Collection
/
Emergency Service, Hospital
Type of study:
Practice guideline
/
Qualitative research
Country/Region as subject:
Africa
Language:
English
Journal:
African journal of emergency medicine (Print)
Year:
2014
Type:
Article
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