ABSTRACT
O objetivo desta pesquisa foi avaliar a percepção dos pacientes atendidos na clínica de endodontia da Polícia Militar de Pernambuco quanto à qualidade no atendimento. Conhecer a percepção dos clientes a respeito da qualidade do serviço público pode ser um primeiro passo para o desenvolvimento de ações que levarão às melhorias do serviço. Foi realizado um estudo exploratório, com abordagem descritiva, nos meses de abril e maio de 2009 com uma amostra de 100 pessoas. O grupo investigado foi formado por pacientes atendidos na clínica de endodontia, que, após o término do tratamento, respondiam voluntariamente ao questionário elaborado com 11 perguntas diretas que enfocavam aspectos, como: a forma e o horário da marcação das consultas, os serviços prestados pela recepção, as instalações, os aspectos estruturais da clínica, o tempo de espera para o atendimento, Os aspectos referentes aos atendentes de consultório dentário e aos dentistas da clínica e a satisfação do paciente em relação ao processo de atendimento. 85 questionários foram respondidos e submetidos à análise de estudo. Conclui-se que, de maneira geral, a qualidade no atendimento dos serviços da Clínica de Endodontia da Polícia Militar de Pernambuco foi declarada e considerada pelos usuários como bom.
The objective of this research was to evaluate the perception of the patients who have taken care by the endodontia's clinic of the Military Policy of Pernambuco about the quality in the attendance. To know the perception of the customers regarding the quality of the public service can be a first step for the action's development that will take the improvements of the service. An exploratory study was made, with descriptive boarding, in the period of April and May of 2009, with a sample of 100 people. The investigated group was formed by patients who have taken care by the endodontia clinic. After the ending of the treatment, they answered voluntarily to the questionnaire elaborated with 11 direct questions which aspect focused was: the form and the schedule of the consultations' marking, the services given for the reception, installations, structural aspects of the clinic, the referring open assembly time for the attendance, aspects to the attendants of dental doctor's office and the dentists of the clinic and the satisfaction of the patient in relation with the attendance process. 85 questionnaires had been answered and submitted to the study analysis. It is concluded that, overall, the quality of care services of thr Clinic of Endodontics of the Military Police of Pernambuco was declared and considered by users as well.
ABSTRACT
The aim of this study was to investigate and classify the internal morphology of the mesiobuccal root of upper first permanent molar, using the cone beam computed tomography. A total of 60 first permanent molars, not healthy and with intact pulp cavity, belonging to the Postgraduate dentistry bank, underwent the computed tomography. Axial images of each tooth were analyzed, and results showed that according to the number of conduits, 21 specimens (35 percent) had single conduit and 39 exhibited two conduits (65 percent). In reference to the types of internal configuration most commonly found according to Vertucci classification; type I (single channel that extends from the pulp chamber to the apex) was the most frequent (35 percent), followed by type II (two separate canals leaving the pulp chamber and joining next to the apex forming a single channel) with 30 percent. It was found that the morphology of the variation of mesiobuccal root, of upper first permanent molar is relatively high, and computed tomography proved to be an effective method for diagnosis.
El objetivo de este estudio fue investigar y clasificar la morfología interna de la raíz mesiovestibular del primer molar permanente superior, utilizando la tomografía computarizada cone beam. Fueron utilizados 60 primeros molares permanentes superiores, pertenecientes al Banco de Dientes del Posgrado en Odontología, con cavidad pulpar intacta, los cuales fueron sometidos a TC. Se analizaron las imágenes axiales de cada diente y se obtuvieron los siguientes resultados: 21 muestras (35 por ciento) tenían un solo canal y 39 muestras (65 por ciento) dos canales; los tipos de configuración interna más comunes de acuerdo a la clasificación Vertucci fueron: Tipo I, 35 por ciento, un solo canal que se extiende desde la cámara pulpar hasta el ápice radicular y Tipo II, 30 por ciento dos canales separados que salen de la cámara pulpar y se unen cerca del ápice radicular formando un solo canal. La morfología de la raíz mesiovestibular del primer molar superior era relativamente alta. La tomografía computarizada demostró ser un método eficaz para el diagnóstico.
Subject(s)
Humans , Tooth Root/diagnostic imaging , Cone-Beam Computed Tomography , Molar/diagnostic imaging , Tooth Root/anatomy & histology , Molar/anatomy & histologyABSTRACT
The aim of this study was to evaluate, by the use of clinical and radiographic records, the prevalence of internal resorption in anterior permanent teeth of patients from the Clinic of Specialization in Endodontics of Federal University of Pernambuco, Brazil; related to the period of September of 2001 to June of 2007. 888 medical records from the archives of the clinic were analyzed. Among them 232 referred to anterior teeth. The presence and the location of the resorption were radiographically observed. The obtained results verified that the internal resorption was prevalent in 2.16 percent of the cases, with 0.86 percent located in coronal region, 0.44 percent in root region and 0.86 percent in both regions. We concluded that, despite of being a pathology of low incidence, the knowledge of it is important to the specialist, in order to provide a reliable diagnose and to plan a suitable treatment, once the negligence in a case of internal resorption in anterior permanent teeth can cause the loss of dental element and functional and esthetic alterations in the patient.
El objetivo del estudio fue evaluar, a través de fichas clínicas y radiológicas, la prevalencia nacional de reabsorción interna en los dientes anteriores permanentes de los pacientes con atención en la Clínica del Diplomado de Endodoncia de la Universidad Federal de Pernambuco, en el período entre septiembre de 2001 y junio de 2007. Se analizaron 888 prontuarios de los archivos de la Clínica. De ellos, 232 estaban relacionadas con los dientes anteriores. Se observó radiográficamente la presencia de reabsorción y su ubicación. Los resultados mostraron que la reabsorción interna fue prevalente en 2,16 por ciento de los casos, de los cuales en 0,86 por ciento estaba ubicada en la región coronaria, 0,44 por ciento en la raíz y 0,86 por ciento en ambas regiones. Se concluye que aún en caso de una enfermedad con baja incidencia, es importante para el especialista conocerla, haciendo un buen diagnóstico y una planificación para el tratamiento adecuado a la situación, ya que la de negligencia ante un caso de reabsorción interna en dientes permanentes anteriores, conduce a la pérdida del elemento dental, causando cambios funcionales y estéticos para el paciente.
Subject(s)
Humans , Endodontics/methods , Endodontics/trends , Tooth Resorption/epidemiology , Tooth Resorption/therapy , Dentition, Permanent , Radiography, DentalABSTRACT
O presente trabalho tem como objetivo de fazer um mapeamento do atual perfil dos Endodontistas da Região Metropolitana do Recife, no mercado de trabalho, onde se pretende também, avaliar as influências do atual cenário profissional e suas influências no exercício desta especialidade visto que na região há escassez de estudos sobre este tema. Desta forma, foram enviados 94 questionários aos endodontistas devidamente registrados no Conselho Regional de Odontologia (CRO-PE) como especialistas em Endodontia. Os resultados foram baseados numa amostra de 47 especialistas que responderam o questionário, número este que corresponde a 50% da amostra total. Os resultados revelam que 68,1% dos endodontistas são do gênero feminino, 51,1% tem idade acima de 40 anos. A renda familiar mensal de 63% dos entrevistados é de acima de cinco mil reais e a renda individual está entre dois e três mil reais. Destes profissionais 91,5% atuam como endodontistas e trabalham em consultório particular próprio em 72,3% dos casos. O tipo da clientela é composto por pacientes particulares e de convênios numa proporção de 52,6%. Concluindo 66% dos profissionais não se considera justamente remunerado e 74,5% são realizados profissionalmente com a Endodontia.
The present work has as objective to make a mapping of the current profile of the Endodontists of the Region Metropolitan of Recife, in the labor market, where it is also intended, to evaluate the influences of the current professional scene and its influences in the exercise of this specialty since in the region it has scarcity of studies on this subject. In such a way, 94 questionnaires to the endodontistas duly registered in the Regional Advice of Dentistry had been sent (CRO-PE) as specialists in Endodontics. The results had been on a sample of 47 specialists who had answered the questionnaire, nunber this that corresponds 50% of the total sample. The results disclose that 68.1% of the endodontists are of the feminine sort, 51.1% have age above of 40 years. The monthly familiar income of 63% of the interviewed ones is of above of five a thousand reals and the individual income is between two and three a thousand reals. Of these professionals 91,5% they act as endodontists and they work in proper particular doctor's office in 72,3% of the cases. The type of clientele is composed for particular patients and of accords in a ration of 52,6%. Concluding 665 of the professionals they are not considered exactly remunerated and 74.5% are carried through professionally with the Endodontics.