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Pakistan Journal of Medical Sciences. 2010; 26 (2): 438-443
in English | IMEMR | ID: emr-97997

ABSTRACT

To examine day surgery patients' satisfaction levels with nursing services using Scale of Patient Perception of Hospital Experience with Nursing [PPHEN]. The study design was descriptive. Data were collected by the researcher in the Day Surgery clinic of a university hospital in Turkey. Participants with literacy were 18 years old and older. The sample included 148 patients agreeing to participate in the study. Data were collected using a questionnaire including socio-demographic questions for patients and PPHEN Scale, Turkish Version adapted to Turkish by Coban. The data were assessed through descriptive statistics, t-test, Man-Whitney U Test and Kruskal Wallis variance analysis. When PPHEN point averages according to age were compared, the point average for the age group of 66 years and above was 72.78 [SD=8.28], for the age group of 19 to 40, 68.26 [SD=11.6]; and the difference between these points was found statistically significant [P=0.041]. For PPHEN point averages according to patients' educational backgrounds, it was 70.50 [SD=10.19] for primary school graduates, 64.57 [SD=15.97] for university graduates; and the difference was found statistically significant [P=0.000]. In this study, it was, in general, found out that the patients were satisfied with the nursing services


Subject(s)
Humans , Adolescent , Adult , Middle Aged , Aged , Male , Female , Nursing Services , Ambulatory Surgical Procedures/nursing , Surveys and Questionnaires
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