Construção e validação de uma medida de reputação das áreas de gestão de pessoas de organizações públicas brasileiras / Construcción y validación de una medida de reputación de las áreas de gestión de personas de organizaciones públicas brasileñas / Construction and validation of reputation metrics for human resource management in Brazilian public organizations

Resumo Este estudo trata do desenvolvimento de uma medida de reputação dos setores de gestão de pessoas da administração pública brasileira. Constituída de 61 itens distribuídos em 3 dimensões - confiança, credibilidade e qualidade -, a medida foi submetida a um processo de validação teórica, com participação de 6 juízes, e empírica, etapa que envolveu uma amostra de 308 respondentes de órgãos dos diversos poderes públicos. As análises estruturais sugeriram um impasse entre 2 modelos fatoriais - um deles com 1 fator e o outro, com 2 -, resolvido por meio de um modelo bifator, cujos resultados indicaram uma estrutura unifatorial composta por 19 itens, associados teoricamente à qualidade dos serviços prestados pelos setores de gestão de pessoas aos seus públicos internos e à credibilidade e confiança atribuídas por tais públicos àquele setor. Enfim, a medida de reputação obteve sustento teórico e empírico, podendo ser usada como indicador fidedigno e confiável em iniciativas de avaliação sobre a efetividade das unidades de gestão de pessoas no contexto de organizações públicas.

Abstract Este estudio trata sobre el desarrollo de una medida de reputación para los sectores de gestión de personas de la administración pública brasileña. Constituida por 61 ítems distribuidos en tres dimensiones ‒confianza, credibilidad y calidad‒, la medida fue sometida a un proceso de validación teórica, con la participación de seis jueces, y empírica, esta etapa realizada con una muestra de 308 encuestados de organismos de diversos poderes públicos. Los análisis estructurales sugirieron un impasse entre dos modelos factoriales ‒uno con un factor, el otro con dos‒, resuelto a través de un modelo bifactorial, cuyos resultados indicaron una estructura unifactorial compuesta por 19 ítems teóricamente asociados a la calidad de los servicios prestados por los sectores de gestión de personas a sus públicos internos y a la credibilidad y confianza atribuidas por dichos públicos a ese sector. Finalmente, la medida de reputación obtuvo sustento teórico y empírico, pudiendo ser utilizada como un indicador fidedigno y confiable en iniciativas de evaluación de la efectividad de las unidades de gestión de personas en el contexto de las organizaciones públicas.

Abstract This study deals with developing a reputation measure for the human resource units of the Brazilian public administration. The measurement model consists of 61 items distributed across three dimensions - trust, credibility, and quality. The measure was submitted to a process of theoretical validation - with the participation of six evaluators - and empirical validation - carried out with a sample of 308 respondents from governmental agencies. Structural analyses suggested an impasse between two models, one with one factor, the other with two, then resolved through a bifactor model, whose results indicated a unifactorial structure composed of 19 items theoretically associated with the quality of services provided by the human resource unit to employees and the credibility and trust attributed by employees toward the human resource unit. The findings supported the reputation measure obtained theoretical and empirical support and can be used as a reliable indicator in initiatives to evaluate the effectiveness of human resource areas in the context of public organizations.

La legitimidad institucional como fuente de reputación corporativa / Institutional legitimacy as a source of corporate reputation

Resumen Este artículo se concentra en el desarrollo del concepto de legitimidad social en las organizaciones como fundamento teórico de la reputación. Así mismo, establece una triangulación en la revisión de literatura que inicia con la teoría institucional hasta llegar al concepto de legitimidad institucional y su importancia en el estudio de la reputación corporativa. En esta revisión se analizaron las dimensiones o fuentes de la legitimidad, como lo son: la moral, cognitiva y evaluativa. En el mismo sentido, esta investigación se soporta en la revisión de literatura, la cual se edificó mediante la revisión de más de 50 referencias bibliográficas. Estas fuentes bibliográficas contribuyeron a darle una mayor comprensión al concepto de reputación corporativa desde el campo de la sociología en relación con la teoría de la legitimidad institucional.

Abstract This article focuses on the development of the concept of social legitimacy in organizations, as a theoretical foundation for reputation. The article establishes a triangulation in the literature review that begins with institutional theory until reaching the concept of institutional legitimacy and its importance in the study of corporate reputation. In this review, the dimensions or sources of legitimacy were analyzed, including: moral, cognitive and evaluative dimensions. In the same sense, this research is supported by the literature review, which was done by reviewing more than 50 bibliographic references. These bibliographic sources contributed to give a greater understanding of the concept of corporate reputation from the field of sociology in relation to the theory of institutional legitimacy.

Study on insights gained from the international disciplinary ranking index system on the development of Chinese pharmaceutical disciplines —based on the comparative analysis of ARWU, US News, QS and THE discipline rankings / 中国药科大学学报

@#By comparing the characteristics of ARWU, US News, QS and THE evaluation system, this article studies the relevant indexes and weights of pharmaceutical disciplines, analyzes the world ranking and index gaps of Chinese pharmaceutical disciplines, and puts forward that we should attach importance to the output of high-level scientific research achievements, strengthen the quality of talent cultivation, promote international exchange and scientific research cooperation, and improve the discipline reputation, so as to accelerate the construction of pharmaceutical disciplines in China.

Factores predictores de la violencia relacional en la adolescencia / Predictive factors of relational violence in adolescence

El objetivo del presente trabajo fue examinar la violencia relacional entre iguales desde una perspectiva psicosocial, analizando variables familiares (funcionamiento y comunicación familiar), sociales (reputación social - percibida e ideal - y actitud hacia la autoridad institucional) e individuales (malestar psicológico e ideación suicida) en adolescentes escolarizados. La muestra fue de 8115 adolescentes, con edades comprendidas entre los 11 y los 16 años, del estado de Nuevo León, México. Se realizó un análisis de regresión lineal múltiple, paso a paso, cuyos resultados mostraron que la dimensión más importante en la predicción de la conducta violenta relacional es la autopercepción no conformista, seguido del malestar psicológico. Finalmente, se discuten estos resultados y sus implicaciones.

The aim of this research was to study relational violence between peers from a psychosocial perspective, by analyzing family variables (family functioning and communication), social variables (social reputation ­both perceived and ideal­ and attitude towards institutional authority), and individual variables (psychological distress and suicide ideation) in adolescent students. The sample consisted of 8,115 adolescents aged 11 to 16 years from the State of Nuevo León, Mexico. We performed a forward stepwise multiple regression analysis, the results of which showed that the most important factor in the prediction of violent relational behavior at school is the nonconformist self-perception, followed by psychological distress. Finally, these results and their implications are discussed.

Hospital Reputation Management in the New Media Era——Take Kaifeng Four Public Hospitals as an Example / 现代医院

The new media communication mode is characterized by personalization, instantization, liberalization, virus transmission and interactiveness. Changes in the way of new media communication have led to changes in hospital reputation in terms of improving effect, formation mode, maintenance approach, and hospital-public relations. At the same time, there are also serious crisis of trust, weak management, crisis at any time and severe lemon effect. Give full play to the advantages of new media and improve the comprehensive strength of hospital reputation;In the new media as the carrier, building reputation management chain, strengthening the relationship between stakeholder management, strengthening the management of hospital reputation promotion, new media public opinion monitoring and establishing dynamic hospital reputation crisis management mechanism will likely become the optimizing strategy to make up the above deficiencies and the chief way for the hospital culture construction and promotion in the future.

La profesionalización del community manager: claves para una formación especializada de posgrado

Introducción. La investigación que se presenta plantea una síntesis epistemológica sobre el perfil y funciones del community manager. Materiales y métodos. Se realizó desde el análisis crítico de un conjunto de opiniones valiosas de académicos, y profesionales. relacionándola con los resultados de un estudio cualitativo realizado sobre el programa académico de 19 cursos (en su mayoría conducentes a la titulación de máster) ofrecidos mayoritariamente por universidades españolas para la especialización de tales profesionales. Resultados. Este análisis comparado ha permitido establecer notables coincidencias entre los perfiles, ámbitos de trabajo y funciones asignadas a los community manager por los estudios epistemológicos existentes y las competencias que se pretenden adquirir en estas acciones formativas de posgrado. Conclusión. En esencia los cursos preparan a expertos en comunicación hipermedia y sus canales, creadores de contenidos de calidad e impacto emotivo, a profesionales, ubicuos en continuo estado de análisis de audiencias y de estudios de posicionamiento.

Introduction. This research shows an epistemological synthesis about the profile and functions of the community manager. Materials and methods. It was carried out from the critical analysis of a group of valuable opinions from academics and professionals. Relating it to the results of a qualitative study carried out on the academic program of 19 courses (mostly pursuing a master's degree) offered mainly by Spanish universities for the specialization of such professionals. Results. This comparative analysis has made it possible to establish remarkable coincidences among profiles, work areas, and functions assigned to community managers by existing epistemological studies and the competences that are intended to be acquired in these formative graduate actions. Conclusion. In essence, the courses prepare hypermedia communication experts and their channels, creators of quality content and emotional impact to professionals, ubiquitous in a continuous state of analysis of audiences and of positioning studies.

Introdução. A investigação que se apresenta planteia uma síntese epistemológica sobre o perfil e funções do community manager. Materiais e métodos. Se realizou desde a análise crítica de um conjunto de opiniões valiosas de acadêmicos, e profissionais. Relacionando ela com os resultados de um estudo qualitativo realizado sobre o programa acadêmico de 19 cursos (na sua maioria conducentes à titulação de Máster) oferecidos maioritariamente por universidades espanholas para a especialização de tais profissionais. Resultados. Este análise comparado há permitido estabelecer notáveis coincidências entre os perfis, âmbitos de trabalho e funções designadas aos community manager pelos estudos epistemológicos existentes e as competências que se pretendem adquirir nestas ações formativas de pós graduação. Conclusão. Em essência os cursos preparam a especialistas em comunicação hipermídia e seus canais, criadores de conteúdos de qualidade e impacto emotivo, a profissionais, ubíquos em contínuo estado de análise de audiências e de estudos de posicionamento.

The impact of doctor's efforts and reputation on the number of new patients in online health community / 中国卫生政策研究

The aim of this paper is to study the impact of doctor and colleague's online efforts and reputation on the number of new patients,by analyzing the online data of haidaifu website in 2008—2016 based on panel negative binomial regression method. The doctors' degree of online effort includes the number of words and their timeliness of their reply. Online reputation includes material evaluation (i.e. gift amount) and non-material evaluation (i. e. thanks letter). Studies have shown that the efforts and reputations of doctors and their colleagues have a significant impact on the number of new patients,and colleagues also play a significant regulatory role. And competition and co-operative relationship also exist between doctors and colleagues.

Development of evaluation index system of reputation for higher medical institutions based on fac-tor analysis method / 中华医学教育探索杂志

Objective To develop an evaluation index system of reputation for higher medical insti-tutions and to test its reliability and validity. Methods Using literature method and small-group discussion to collect the evaluation indexes, the data was collected by the questionnaire survey and the 1 493 effective questionnaires were collected with effective recovery rates of 61.90%. And the exploratory and confirmatory factor analysis methods were conducted to develop evaluation index system with using the SPSS 17.0 soft-ware for statistics analysis. Results The evaluation index system of reputation for higher medical institutions included six dimensionalities: social responsibility, opinion direction, social image, management quality, emotional attract and environmental facility. The Cronbachs’a coefficients of evaluation index system were greater than 0.7, RMSEA is 0.063<0.08, χ2/df is 3.933<5, therefore, the structural equation model fitting was good and evaluation index system had good validity. Conclusion This article has developed an evalu-ation index system of reputation for higher medical institutions, which has a good reliability and validity. To test the model’s reliability and validity, the suggestion that the future research will be performed between more other medical universities has been given.

Investigation of the Impact Factors that Contribute to Improve the Academic Reputation of Medical Research Institutions in China / 中华医学科研管理杂志

Objective To analyze the impact factors and their importance on academic reputation of medical research institutions in China.Methods Seventy medical researchers and 70 medical graduate students were selected by convenience sampling method.Brainstorming and expert consultation were applied to determine the 6 factors affecting the academic reputation of medical research institutions in China.A Face-to-face or e-mail interview was conducted using a designed questionnaire.Six affecting factors were nominated analyzed.Chi-square test was used to cross exam nominated rate and affecting factors;Bonferroni method was also applied to make paired comparisons.Results There is significant difference in nomination rates among 6 impact factors (P ＜ 0.001).Pairwise comparison showed that information obtained by academic exchange (70.49 ％) and the scientific understanding generated from research practice (67.21％) are top 2 impact factors to the medical research institutions;followed by all kinds of ranking list (44.26％),and the celebrity effect (42.62％).Conclusions Scientific communication and research practice are two most important factors affecting the academic reputation of medical research institutions in China.

THE NECESSITY OF CONSTRUCTING THIRD-PARTY REPUTATION EVALUATION SYS-TEM FOR PUBLIC HOSPITALS / 现代医院

The strong administrative system of Chinese public hospitals seriously affects the hospital reputa-tion evaluation .This paper is to discusses the practical significance of the construction of third -party reputation eval-uation system for public hospitals and put forward the tentative idea based on the present reputation management of do -mestic and overseas hospitals .

Análise fatorial confirmatória do Extended Class Play numa amostra portuguesa de jovens adolescentes / Confirmatory factor analysis of the Extended Class Play on a sample of portuguese young adolescents

O Extended Class Play (ECP; Burgess, Rubin, Wojslawowicz, Rose-Krasnor, & Booth, 2003) procura avaliar, através dos relatos dos pares, a reputação social dos sujeitos. O objetivo deste trabalho é testar a estrutura hexafatorial recentemente proposta, averiguando igualmente a sua adequação para género e idade, numa amostra portuguesa de 465 adolescentes (230 raparigas). Uma Análise Fatorial Confirmatória revelou que o modelo de seis fatores apresenta bons índices de ajustamento, de fiabilidade e validade e ainda boa adequação para gênero e idade. Estes resultados são consistentes com outros trabalhos, ao sugerir que o modelo hexafatorial do ECP apresenta capacidades psicométricas aceitáveis, constituindo-se como uma medida válida a utilizar na investigação sobre a reputação e o funcionamento sociais de adolescentes. (AU)

The Extended Class Play (ECP) assesses individuals' social reputation through peer reports. In this study, the recently presented six-factor structure was tested on a Portuguese sample of 465 adolescents (230 girls). A Confirmatory Factor Analysis demonstrated good fit of the data to this six-factor structure, good composite reliability and validity. Results also showed good fit to both genders and age groups. Therefore, results are consistent with previous research and suggest that this six-factor structure has good psychometric characteristics and that the ECP seems to be a valid measure for investigation on adolescents' social functioning and reputation. (AU)

Influence factors of investment management of hospital intangible assets: Take reputation as an example / 第二军医大学学报

Objective: To analyze the influencing factors of investment management of hospital intangible assets, so as to provide countermeasures for establishing and optimizing the investment management system of hospital intangible assets. Methods: Taking hospital reputation as an example, we analyzed its role in the investment management of hospital intangible assets and the maintenance of hospital reputation in an economic perspective using Shapiro model and game theory. Results: The factors, such as the blueprint of hospital, efficiency of medical quality information transmission, and cost variance, all influenced the reputation of hospital. Conclusion: In the health care field, stable property right system should be established and market information agents should be cultivated. The administrative actions of involved departments should abide by the related regulation and the running system of hospitals should be optimized.

To Improve the Reputation of General Universities by Stressing Discipline Characteristics / 中华医学教育探索杂志

In recent years,the course of pathogenic biology of Nanhua University has made great achievements because the discipline characteristics has been stressed.Therefore,the reputation of Nanhua University is improved with the elevation of this discipline.The development patterns of Nanhua University provide some experience for the building and development of general university.

Management of hospital reputation / 中华医院管理杂志

The reputation of a hospital is a non-visible resource of great importance. Strengthening the management of hospital reputation is an objective requirement put forward by the buyer's market under the market economic system and by the features of the medical services industry, for enhancement of a hospital's reputation can meet the emotional needs of patients. Thus strengthening the managenment of hospital reputation is of great importance. The measures include ①working out goals of reputation management; ②laying equal emphasis on hospital reputation and ethics in decision making; ③increasing investment in hospital reputation; ④strengthening the dissemination of hospital reputation and ⑤mobilizing the entire hospital staff in creating an image of the hospital with a sound reputation.

Management of hospital reputition / 中华医院管理杂志

The reputation of a hospital is a non-visible resource of great importance. Strengthening the management of hospital reputation is an objective objective Put forward by the buyer's market under the market economic system and by the features of the medical services industry, for enhancement of a hospital's reputation can meet the emotional needs of patients. Thus strengthening the management of hospital reputation is of great importance. The measures include ①working out goals of reputation management; ②laving equal emphasis on hospital reputation and ethics in decision making; ③increasing investment in hospital reputation; ④shengthening the dissemination of hospital reputation and ⑤mobilizing the entire hospital staff in creating an image of the hospital with a sound reputation.

Influence factors of investment management of hospital intangible assets: take reputation as an example / 第二军医大学学报

Objective:To analyze the influencing factors of investment management of hospital intangible assets,so as to provide countermeasures for establishing and optimizing the investment management system of hospital intangible assets.Methods: Taking hospital reputation as an example,we analyzed its role in the investment management of hospital intangible assets and the maintenance of hospital reputation in an economic perspective using Shapiro model and game theory.Results: The factors,such as the blueprint of hospital,efficiency of medical quality information transmission,and cost variance,all influenced the reputation of hospital.Conclusion: In the health care field,stable property right system should be established and market information agents should be cultivated.The administrative actions of involved departments should abide by the related regulation and the running system of hospitals should be optimized.