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1.
Rev. Flum. Odontol. (Online) ; 1(60): 75-87, jan.-abr. 2023. tab, graf
Article in Portuguese | LILACS, BBO | ID: biblio-1411343

ABSTRACT

Objetivos: Descrever o perfil das solicitações de vaga para tratamento do câncer de boca e analisar o tempo entre a solicitação e o agendamento. Métodos. Pesquisa com dados secundários do Sistema Estadual de Regulação do Estado do Rio de Janeiro, entre setembro de 2015 e junho de 2018. Incluiu-se as solicitações para "Oncologia Ambulatório de 1ª vez- Cirurgia de Cabeça e Pescoço" classificadas como câncer de boca e excluiu-se as com status "cancelada". Resultados. Foram exportados 5802 registros, sendo 1663 elegíveis. A idade média foi de 61 anos, com um desvio padrão de 12,3 anos. O tempo médio de espera foi de 19 dias com um desvio padrão de 16,6 dias. 19% dos agravos referiram-se as "Neoplasia maligna de outras partes e partes não especificadas da língua". Conclusão. O perfil dos pacientes corrobora o encontrado na literatura e o tempo de espera para o atendimento é considerado aceitável.


Objectives: To describe the profile of vacancy requests for treatment of oral cancer and to analyze the time between the request and the schedule. Methods. Research with secondary data from the State Regulation System of the State of Rio de Janeiro, between September 2015 and June 2018. Included were requests for "First-time Ambulatory Oncology - Head and Neck Surgery" classified as oral cancer and those with "canceled" status were excluded. Results. 5,802 records were exported, of which 1663 were eligible. The average age was 61 years, with a standard deviation of 12.3 years. The average waiting time was 19 days with a standard deviation of 16.6 days. 19% of the complaints referred to "Malignant neoplasm from other parts and unspecified parts of the tongue". Conclusion. The profile of patients corroborates that found in the literature and the waiting time for care is considered acceptable.


Subject(s)
Humans , Male , Female , Middle Aged , Aged , Appointments and Schedules , Mouth Neoplasms , Delivery of Health Care , Health Services Accessibility/legislation & jurisprudence , Head and Neck Neoplasms
2.
Rev. bras. oftalmol ; 81: e0037, 2022. tab, graf
Article in English | LILACS | ID: biblio-1376781

ABSTRACT

ABSTRACT Objective: To outline the epidemiological profile of cornea donors and recipients before reaching queue zero. Methods: Epidemiological study, of quantitative approach, with transversal, analytical design, analyzing database records from the Health Secretary of the State of Ceará, from 2013 to 2015. Results: We obtained 1,558 cornea donors and 2,287 cornea recipients from 2013 to 2015. Most donors were male, capital residents, from 21 to 40 years old. Of donated eyeballs, 14.52% were disposed, due to poor condition, infiltration or positive serology. The recipients were predominantly women over 60 years old. The procedures were mostly elective, due to bullous keratopathy (28%). Regarding emergency transplants, ulcer (38.51%) and retransplant (35.14%) were most prevalent. Predominantly, transplants were funded by the Unified Health System. Conclusion: The majority of patients who were submitted to corneal transplantation are senile, especially females, therefore should be cautiously observed. On the other hand, donors are mainly male and young, reflecting the high number of tragic accidents. The surgery for bullous keratopathy is the most frequent among elective transplants, while the ulcer surgery is the main cause of emergency procedures. The fact that most surgeries were financed by the Unified Health System reflects the importance of this system.


RESUMO Objetivo: Traçar o perfil epidemiológico dos doadores e receptores de córnea antes de atingir a Fila Zero. Métodos: Estudo epidemiológico, de abordagem quantitativa, com delineamento transversal e analítico, analisando registros da base de dados da Secretaria de Saúde do Estado do Ceará, de 2013 a 2015. Resultados: Foram obtidos 1.558 doadores de córnea e 2.287 receptores de córnea, de 2013 a 2015. A maioria dos doadores era homem, procedente da capital, de 21 a 40 anos. Dentre os globos oculares doados, 14,52% foram descartados por má condição, infiltração ou sorologia positiva. Os receptores eram predominantemente mulheres acima de 60 anos de idade. Os procedimentos foram majoritariamente eletivos, devido à ceratopatia bolhosa (28%). Já para transplantes de emergência, a úlcera (38,51%) e o retransplante (35,14%) foram os mais prevalentes. Em geral, os transplantes foram custeados pelo Sistema Único de Saúde. Conclusão: A maioria dos pacientes submetidos a transplantes de córnea foram do grupo etário senil, principalmente do sexo feminino, devendo esse grupo ser observado com cautela. Em contrapartida, os doadores eram, principalmente, homens e jovens, refletindo o alto número de pessoas que morrem devido a acidentes trágicos. A cirurgia de ceratopatia bolhosa foi a mais frequente dentre os transplantes eletivos; já a de úlcera foi a principal causa dos procedimentos de emergência. O fato de a maioria das cirurgias ter sido financiada pelo Sistema Único de Saúde reflete a importância desse sistema.


Subject(s)
Humans , Male , Female , Tissue Donors/statistics & numerical data , Tissue and Organ Procurement/statistics & numerical data , Corneal Transplantation/statistics & numerical data , Eye Banks/statistics & numerical data , Transplant Recipients/statistics & numerical data , Appointments and Schedules , Tissue Donors/supply & distribution , Tissue and Organ Procurement/standards , Tissue and Organ Procurement/organization & administration , Epidemiologic Studies , Records , Cross-Sectional Studies , Waiting Lists , Corneal Transplantation/standards , Eye Banks/organization & administration , Eye Banks/supply & distribution
3.
Arq. odontol ; 58: 265-280, 2022. ilus
Article in Portuguese | LILACS, BBO | ID: biblio-1412053

ABSTRACT

Objetivo: Avaliar estudos que mostraram o impacto do isolamento social pela pandemia da COVID-19 nas consultas odontopediátricas. Métodos: Estudos originais que tenham mostrado o impacto do isolamento social nas consultas de crianças e adolescentes com um(a) odontopediatra foram incluídos. Buscas no Web ofScience, Scopus, Embase e PubMed foram realizadas. A seleção dos estudos foi feita por dois autores. O risco de viés foi avaliado com a escala Universidade de Adelaide. Resultados das meta-análises foram fornecidos em razão de chances (RC) e intervalo de confiança (IC). Resultados:Setecentas e noventa e quatro referências foram avaliadas e quatro estudos foram incluídos. A proporção de consultas realizadas em 2019 (antes da pandemia) para tratamento restaurador (RC = 22,65; IC = 20,57­24,93), extração de dentes (RC = 15,96; IC = 14,78­17,23) e tratamento endodôntico (RC = 9,21; IC = 7,72­10,98) foi significativamente maior que a proporção de consultas realizadas em 2020 (após o início da pandemia). A proporção de pais/responsáveis que não levariam seus(suas) filhos(as) à uma consulta com o odontopediatra foi significativamente maior entre indivíduos com mais medo durante a pandemia (escore 6 a 10) do que entre indivíduos com menos medo durante a pandemia (escore 0 a 5) (RC = 8,41; IC = 5,06­13,98). A proporção de pais/responsáveis que não levariam seus(suas) filhos(as) à uma consulta com o odontopediatra em regiões com mais de 100 casos de COVID-19 foi significativamente maior do que em regiões com até 100 casos (RC = 2,45; IC = 1,55­3,88). A avaliação do risco de viés variou de baixo a alto. Uma limitação dessa revisão foi o número restrito de estudos incluídos. Conclusão: O isolamento social pode ter contribuído para uma redução no número de consultas odontopediátricas devido à insegurança dos pais de levarem seus(suas) filhos(as) ao consultório odontológico. Esses resultados podem ser importantes para os clínicos e os organizadores de serviços de saúde.


Aim: To evaluate studies that showed the impact of social isolation caused by the COVID-19 pandemic on pediatric dentistry appointments. Methods: This work included original studies that have evaluated the impact of social isolation in children's and adolescents' appointments with a pediatric dentist. Searches were conducted in Web of Science, Scopus, Embase, and PubMed databases. Study selection was carried out by two authors. Risk of bias was assessed using the University of Adelaide scale. Results of meta-analyses were provided in odds ratio (OR) and confidence interval (CI). Results: Our study evaluated 794 references, of which four studies were included. The proportion of dental appointments performed in 2019 (before the pandemic) for restorative treatment (OR = 22.65; CI = 20.57­24.93), tooth extraction (OR = 15.96; CI = 14.78­17.23), and endodontic treatment (OR = 9.21; CI = 7.72­10.98) was significantly higher than the proportion of dental appointments performed in 2020 (after the onset of the pandemic). The proportion of parents/guardians who would not take their children to an appointment with a pediatric dentist was significantly higher among individuals who were more afrais during the pandemic (score 6 to 10) than among individuals who were less afraid during the pandemic (score 0 to 5) (OR = 8.41; CI = 5.06­13.98). The proportion of parents/guardians who would not take their children to an appointment with a pediatric dentist in regions with more than 100 cases of COVID-19 was significantly higher than in regions with up to 100 cases (OR = 2,45; CI = 1.55­3.88). Risk of bias assessment ranged from low to high. A limitation of this review was the restricted number of included studies. Conclusion: Social isolation caused a decline in the number of appointments with a pediatric dentist due to parents' insecurity about taking their children to the dental office. These results are important for both dental clinicians and healthcare decision-makers.


Subject(s)
Appointments and Schedules , Social Isolation , Child , Quarantine , Pandemics , COVID-19
4.
Bol. malariol. salud ambient ; 61(4): 673-682, dic. 2021. tab., ilus.
Article in Spanish | LILACS, LIVECS | ID: biblio-1397242

ABSTRACT

Se realizó una investigación de campo para conocer la gestión de los procesos de solicitud y admisión de citas médicas, considerando la estigmatización y discriminación de las personas ITS, con el fin de garantizar el derecho a la salud de estos pacientes en Perú. Se ejecutó la sistematización de la información sobre los procesos y mecanismos de exigibilidad, bajo los lineamientos y manuales de los cuatro procesos estratégicos del MINSA contemplados para el otorgamiento de citas médicas, siguiendo los lineamientos de Gob.Pe, Adicionalmente, mediante verificación de los procesos se construyeron la matriz entidad-relación de la gestión por procesos del SSP, y el flujograma del proceso de solicitud y otorgamiento de citas AS-ISS. Se consideraron aspectos tecnológicos-médicos-legales con la participación de 201 pacientes independientemente del motivo o patología a consultar, identificando incidentes en la eficiencia del proceso misional. Por último, se implementó el flujograma de procesos de reserva de citas médicas a través de la aplicación ejecutable para smartphones, tabletas y otros dispositivos móviles (APP) TO-BE la cual conlleva a 10 pasos desde el registro de usuario hasta la emisión de comprobante de otorgamiento de cita médica. Se analizaron las preferencias de los usuarios sobre las causas superables en el proceso misional, mediante una encuesta estructura a 170 usuarios de SSP(AU)


A field investigation was carried out to learn about the management of the processes of request and admission of medical appointments, considering the stigmatization and discrimination of STI people, in order to guarantee the right to health of these patients in Peru. The systematization of the information on the processes and mechanisms of enforceability was carried out, under the guidelines and manuals of the four strategic processes of the MINSA contemplated for the granting of medical appointments, following the guidelines of Gov. Pe, Additionally, through verification of the processes The entity-relationship matrix of the management by processes of the SSP, and the flowchart of the process of request and granting of appointments AS-ISS were constructed. Technological-medical-legal aspects were considered with the participation of 201 patients regardless of the reason or pathology to be consulted, identifying incidents in the efficiency of the missionary process. Finally, the flowchart of medical appointment reservation processes was implemented through the executable application for smartphones, tablets and other mobile devices (APP) TO-BE, which entails 10 steps from user registration to issuance of voucher of granting a medical appointment. Users' preferences regarding causes that can be overcome in the missionary process were analyzed through a structured survey of 170 SSP users(AU)


Subject(s)
Humans , Male , Female , Patients , Appointments and Schedules , Sexually Transmitted Diseases/prevention & control , Social Discrimination/prevention & control , Right to Health , Peru , Physicians , Software Design , Surveys and Questionnaires , Computers, Handheld , Smartphone
5.
Ciênc. Saúde Colet. (Impr.) ; 26(10): 4569-4578, out. 2021. tab
Article in English, Portuguese | LILACS | ID: biblio-1345716

ABSTRACT

Resumo A Atenção Primária à Saúde (APS) é considerada imprescindível para a efetividade dos sistemas de saúde. O objetivo deste estudo foi avaliar a qualidade da assistência prestada na APS em um município de Pernambuco. Realizou-se um estudo exploratório através da escuta a 525 usuários utilizando questionários estruturados. A avaliação da qualidade considerou as dimensões: acessibilidade, assistência clínica, relação profissional-usuário, atividades comunitárias e estrutura. Os resultados apontam para um contexto de perpetuação das vulnerabilidades sociais e o desafio em alcançar um atendimento equitativo e universal. Os principais aspectos de insatisfação foram: dificuldade de acesso a consultas e exames especializados, tempo de espera para atendimento e possibilidade de apresentar reclamações. Por outro lado, os entrevistados apresentaram-se satisfeitos com o atendimento médico e de enfermagem, principalmente quanto ao respeito, privacidade, escuta e confidencialidade. Verificou-se que apesar dos profissionais de saúde se empenharem na prestação de um atendimento humanizado, foi evidente a fragmentação do cuidado na rede estudada, o que dificulta o seguimento adequado e oportuno ao paciente, refletindo negativamente na qualidade da assistência prestada.


Abstract Primary health care is an essential component of effective health systems. The aim of this study aim was to evaluate the quality of primary care in a city in the state of Pernambuco, Brazil. We conducted an exploratory study with 525 service users using structured questionnaires. The quality of primary care was assessed across five dimensions: accessibility, clinical care, professional-user relations, community activities and structure. The findings point to the perpetuation of social vulnerabilities and challenges in achieving equitable universal care. Dissatisfaction rates were highest in the following categories: access to specialist appointments and exams, appointment wait time, and opportunity to make complaints. However, respondents were satisfied with medical and nursing care, particularly in relation to respect, privacy, listening and confidentiality. The findings show that, although health professionals were committed to providing humanized care, fragmentation of care is evident, hampering the provision of adequate and timely follow-up and negatively affecting the quality of care.


Subject(s)
Humans , Right to Health , Perception , Appointments and Schedules , Primary Health Care , Surveys and Questionnaires
6.
Ciênc. Saúde Colet. (Impr.) ; 26(6): 2023-2034, jun. 2021. tab, graf
Article in English, Portuguese | LILACS | ID: biblio-1278717

ABSTRACT

Resumo A existência de barreiras nos serviços de demanda agendada resulta no elevado índice de absenteísmo. O objetivo deste manuscrito é apresentar as principais características do Sistema de Agendamento Online da estratégia e-SUS APS no Brasil. O Sistema de Agendamento Online desenvolvido pelo Laboratório Bridge da Universidade Federal de Santa Catarina, o qual também desenvolve o sistema de Prontuário Eletrônico do Cidadão (PEC e-SUS APS), e permite o agendamento de consultas através do aplicativo Conecte SUS Cidadão. O PEC e-SUS APS possui, entre outros, o módulo de agenda do profissional onde são realizadas as marcações e cancelamentos de consultas, permitindo a visualização de seus horários e disponibilidades. Embora o uso de sistemas de agendamento online seja capaz de fornecer benefícios, infelizmente eles têm sido pouco explorados na APS. Os principais motivos estão relacionados com a falta de informação e capacitação dos profissionais sobre o sistema e os impactos nos serviços prestados pelos estabelecimentos de saúde da APS. A fim de garantir a maior adoção e utilização do Sistema de Agendamento Online, é necessário ampliar a divulgação do sistema de modo a instituí-lo na rotina dos serviços como um instrumento facilitador do acesso à APS.


Abstract Barriers faced by health services providing scheduled care result in high no-show rates. This article describes the main characteristics of an online appointment scheduling system incorporated into the citizens' electronic health record system (PEC e-SUS APS). Developed by the Bridge Laboratory, Federal University of Santa Catarina, which also developed the PEC e-SUS APS, the system allows patients to schedule appointments using the national patient communications hub, Conecte SUS Cidadão. The PEC e-SUS APS includes a professional's agenda module that allows patients to view available time slots and book and cancel appointments. Unfortunately, despite the benefits of online scheduling systems, their potential has been poorly exploited in Brazil. The main reasons for this include lack of information and training of health professionals on how to use the system and its potential benefits for Primary Health Care (PHC) services. Wider dissemination is needed to improve the adoption of the system and promote the routine use of this tool in health services in order to facilitate access to primary health care.


Subject(s)
Humans , Appointments and Schedules , Primary Health Care , Brazil
7.
Rev. Col. Bras. Cir ; 48: e20213206, 2021. graf
Article in English | LILACS | ID: biblio-1356708

ABSTRACT

ABSTRACT The use of mobile phones has dramatically increased all over the world. Such revolution in the communication amongst individuals has a great impact in patient care, supporting their self-management and promoting shared responsibility with health services. Given that improved communication facilitates compliance with scheduled procedures and reduces surgical cancellations, the current work aims to develop a communication tool named Surgery Remember@ to mitigate surgical suspensions due to patient absenteeism. The present article is a study of technological production divided into four chapters: literature review; analysis of the hospital administrative profile; software development; and process mapping for software implementation. Taking into account that in the last three years the problem of absenteeism was the main cause of institutional surgical cancellations; the development of Surgery Remember@ endeavours to reduce surgery cancellations, improving efficiency and reducing costs. It is known that sending messages three days before the surgical procedure makes it possible to replace patients in the event of cancellations, optimizing the human and material resources in the operating room. The confirmation of the pre-aesthetic consultation is also positive, for it allows the verification of perioperative assistance improvement. Hence, besides being viable and easy to implement, the software developed allows the addition of other features based on user requirements, proving to be an asset to reduce surgery cancellations.


RESUMO O uso de telefones celulares aumentou dramaticamente em todo o mundo. Essa revolução na comunicação entre os indivíduos tem impacto no cuidado ao paciente, apoiando sua autogestão e promovendo a responsabilidade compartilhada com os serviços de saúde. Tendo em vista que a melhoria da comunicação facilita o cumprimento dos procedimentos programados e reduz os cancelamentos cirúrgicos, o presente trabalho tem como objetivo desenvolver uma ferramenta de comunicação denominada Surgery Remember@ para mitigar as suspensões cirúrgicas por absenteísmo do paciente. O presente artigo é um estudo da produção tecnológica dividido em quatro capítulos: revisão de literatura; análise do perfil administrativo do hospital; desenvolvimento de software; e mapeamento de processos para implementação de software. Tendo em conta que nos últimos três anos o problema do absenteísmo foi a principal causa de cancelamentos cirúrgicos institucionais o desenvolvimento do Surgery Remember@ se apresenta como esforço para reduzir os cancelamentos de cirurgias, melhorando a eficiência e reduzindo custos. Sabe-se que o envio de mensagens três dias antes do procedimento cirúrgico possibilita a reposição de pacientes em caso de cancelamentos, otimizando os recursos humanos e materiais da sala cirúrgica. A confirmação da consulta pré-anestésica também é positiva, pois permite verificar a melhora da assistência perioperatória. Assim, além de viável e de fácil implementação, o software desenvolvido permite agregar outros recursos de acordo com a necessidade do usuário, mostrando-se uma ferramenta para redução de cancelamentos cirúrgicos.


Subject(s)
Humans , Operating Rooms , Appointments and Schedules , Retrospective Studies , Elective Surgical Procedures
8.
Rev. eletrônica enferm ; 23: 1-10, 2021.
Article in English, Portuguese | BDENF, LILACS | ID: biblio-1253157

ABSTRACT

Objetivo: identificar evidências científicas acerca dos motivos de não comparecimento em consultas nos serviços de saúde materno-infantil. Método: revisão integrativa conduzida nas bases CINAHL, BDENF, Scopus, Web of Science, PubMed, EMBASE, Science Direct e BVS, sem limitação do ano de publicação, seguindo a ferramenta PRISMA. Definiu-se como população os pacientes faltosos nas consultas agendadas. Resultados: identificaram-se 308 estudos, destes selecionaram-se 63 para a leitura na íntegra e três para amostra final. Os principais motivos relacionados ao comportamento faltoso, envolveram condições socioeconômicas, acessibilidade geográfica e a compreensão dos usuários quanto à importância do comprometimento com a saúde, todas situações que podem favorecer um desfecho desfavorável ao binômio. Conclusão: concluiu-se que a escassez de artigos acerca do tema justifica a realização de novos estudos voltados ao aprofundamento acerca das dificuldades encontradas pelas famílias, a fim de traçar estratégias que auxiliem a minimizar os efeitos deletérios da falta de acompanhamento.


Objective: to identify scientific evidence about the reasons for not attending appointments at maternal and child health services. Method: integrative review conducted at the bases CINAHL, BDENF, Scopus, Web of Science, PubMed, EMBASE, Science Direct and VHL databases, without limitation of the year of publication, following the PRISMA tool. The population was defined as patients who missed scheduled appointments. Results: 308 studies were identified, 63 were selected for full reading and three for the final sample. The main reasons related to defaulting behavior involved socioeconomic conditions, geographic accessibility and users' understanding of the importance of health commitment, all situations that can favor an unfavorable outcome for the binomial. Conclusion: it was concluded that the scarcity of articles on the topic justifies further studies aimed at deepening the difficulties encountered by families, in order to devise strategies that help to minimize the harmful effects of lack of follow-up.


Subject(s)
Secondary Care , Appointments and Schedules , Maternal-Child Health Services
9.
Psicol. teor. prát ; 22(3): 161-184, Sep.-Dec. 2020. ilus
Article in English, Portuguese | LILACS, INDEXPSI | ID: biblio-1125463

ABSTRACT

This experiment investigated whether noncontingent appetitive stimuli exposure has effects in a subsequent response acquisition with different efforts. On the first phase, rats were exposed to contingent events to nose poke response, noncontingent events, or no exposition. On the second phase, the bar press response of the animals was continuously reinforced or submitted to a FR3 schedule. The time and number of reinforcers to response acquisition varied among subjects, and none relation was identified between first phase exposition with response acquisition of different efforts on phase 2. The longest time in response acquisition identified in some subjects occurred due to competitive responses on the first phase followed by appetitive stimuli. Possibilities for future studies and possible implications for the applied context are discussed.


Este experimento investigou se a exposição a estímulos apetitivos não contingentes tem efeitos sobre a aquisição de respostas de diferentes custos. Na fase 1, ratos foram expostos a eventos contingentes às respostas de focinhar, eventos não contingentes ou não foram expostos. Na fase 2, a resposta de pressão à barra dos animais foi reforçada continuamente ou em esquema FR 3. O tempo e o número de reforçadores para aquisição de respostas variaram entre os sujeitos, não sendo identificada relação entre a exposição na fase 1 e o custo da resposta a ser adquirida na fase 2. O maior tempo para aquisição da resposta ocorreu possivelmente por causa de respostas competitivas acidentalmente seguidas por estímulos apetitivos na fase 1. Discutem-se possibilidades para estudos futuros e possíveis implicações para o contexto aplicado.


Este experimento investigó si la exposición a estímulos apetitivos no contingentes tiene efectos en la adquisición de respuestas a diferentes costos. En la fase 1 se expusieron ratones a eventos contingentes a las respuestas del hocico, eventos no contingentes o no fueron expuestos. En la fase 2 la respuesta de presión a palanca de los sujetos se reforzó continuamente o en FR 3. El tiempo y el número de reforzadores para adquirir respuestas variaron entre los sujetos de las diferentes condiciones sin que se identificara ninguna relación entre la exposición de la fase 1 y el costo de la respuesta a ser adquirida. El tiempo más largo para obtener la respuesta de algunos sujetos posiblemente se debió a respuestas competitivas que, en la fase 1, fueron seguidas por estímulos apetitivos. Se discuten posibilidades para estudios futuros y posibles implicaciones para el contexto aplicado.


Subject(s)
Helplessness, Learned , Appointments and Schedules
10.
Rev. SPAGESP ; 21(2): 66-82, jul.-dez. 2020.
Article in Portuguese | INDEXPSI, LILACS | ID: biblio-1125732

ABSTRACT

Este artigo se propõe a discutir os desafios na formação para o trabalho com grupos e o papel dos coordenadores, com base na experiência de coordenação de grupos de sala de espera realizado em uma Unidade Básica de Saúde, a partir de um estágio de graduação em Psicologia. Através de recortes do diário de campo, buscamos discutir a mediação grupal nesse contexto de intervenção, ressaltando possibilidades, expectativas e dificuldades vivenciadas. Considerando a escassez de trabalhos publicados com relação à temática de grupos em sala de espera e ênfase em grupos informativos, o presente trabalho buscou ampliar a discussão para grupo enquanto processo, expondo reflexões sobre nossa postura e intervenções, discussões ampliadas para pensar coordenação de grupos e formação profissional.


This article proposes to discuss the challenges in training for group work and the role of coordinators, based on the experience of coordinating groups in a waiting room held in a Basic Health Unit, from a graduation internship in Psychology. Through field diary clippings, we sought to discuss group mediation in this context of intervention, highlighting possibilities, expectations, and difficulties experienced. Considering the scarcity of studies regarding the theme of groups in the waiting room, besides an emphasis on informative groups, this study aimed to expand the discussion to the group as a process, exposing reflections on our posture and interventions, extended discussions to think coordinating groups and professional qualification.


Este artículo se propone discutir los desafíos en la formación para el trabajo con grupos y el papel de los coordinadores, con base en la experiencia de coordinación de grupos de sala de espera realizado en una Unidad Básica de Salud, a partir de una etapa de graduación en Psicología. A través de recortes del diario de campo, buscamos discutir la mediación grupal en ese contexto de intervención, resaltando posibilidades, expectativas y dificultades vivenciadas. Considerando la escasez de trabajos publicados con relación a la temática de grupos en sala de espera y énfasis en grupos informativos, el presente trabajo buscó ampliar la discusión para grupo en cuanto proceso, exponiendo reflexiones sobre nuestra postura e intervenciones, discusiones ampliadas para pensar coordinación de grupos y formación profesional.


Subject(s)
Humans , Appointments and Schedules , Posture , Role , Training Support , Health Centers , Negotiating , Medical Care , Professional Training , Internship and Residency
12.
Ciênc. Saúde Colet. (Impr.) ; 25(4): 1389-1400, abr. 2020. tab, graf
Article in Portuguese | LILACS | ID: biblio-1089536

ABSTRACT

Resumo Na Atenção Primária à Saúde (APS) acesso e integralidade são fortemente influenciados pela coordenação do cuidado, que por sua vez recebe impacto positivo da articulação de ações de telessaúde para a telerregulação da assistência. Criamos uma metodologia de telerregulação (Projeto RegulaSUS) baseada em protocolos específicos firmemente alicerçados em evidências. A partir de dados do sistema de regulação e do TelessaúdeRS exploramos os efeitos do RegulaSUS na APS e no acesso ao cuidado especializado. A metodologia foi capaz de criar protocolos abrangentes, com expressiva redução média da fila de consultas especializadas de 30% em 360 dias. Reduziu o tempo de espera na marcação de consultas em especialidades clínicas (mediana de 66 dias), mas não em cirúrgicas. Tempos de espera nos casos mantidos em fila variaram de forma inversa, aumentado em especialidades clínicas e diminuindo em cirúrgicas. O uso de teleconsultorias espontâneas aumentou com a exposição dos profissionais ao RegulaSUS. A intervenção tem potencial na integração de sistemas de saúde, principalmente em países de baixa e média renda, e faz com que a telessaúde atue como metasserviço, construindo redes eficientes, qualificadas e equânimes.


Abstract In Primary Health Care (PHC), access, and integrality are strongly influenced by the coordination of care, which in turn receives a positive impact from the articulation of telehealth actions for teleregulation of care. We created a teleregulation method (RegulaSUS Project) based on specific protocols firmly grounded in scientific evidence. From data of the regulatory system and TelessaúdeRS, we explored the effects of RegulaSUS on PHC and access to specialized care. This method set comprehensive protocols, with a significant mean reduction of 30% in the specialized visits queue over 360 days. It reduced waiting time for medical clinical visits (median of 66 days) but not for surgical appointments. Waiting times for queued cases varied inversely, increasing for clinical and declining for surgical specialties. The use of teleconsultations unrelated to regulation increased with the exposure of professionals to RegulaSUS. The intervention evidence potentiality in the integration of health systems, mainly among low- and middle-income countries, and makes telehealth act as a meta-service, building efficient, qualified, and equitable networks.


Subject(s)
Humans , Primary Health Care/organization & administration , Telemedicine/organization & administration , Health Services Accessibility/organization & administration , Appointments and Schedules , Primary Health Care/statistics & numerical data , Referral and Consultation/organization & administration , Referral and Consultation/statistics & numerical data , Time Factors , Brazil , Waiting Lists , Telemedicine/statistics & numerical data , Capacity Building , Data Analysis , Health Services Accessibility/statistics & numerical data
13.
Santa Tecla, La Libertad; ITCA Editores; ene. 2020. 42 p. ^c28 cm.ilus., tab., graf..
Monography in Spanish | LILACS, BISSAL | ID: biblio-1222448

ABSTRACT

El software desarrollado en este proyecto tiene como propósito controlar y ejecutar medidas de prevención hacia enfermedades definidas. Por medio del estudio de gestión de controles médicos, se diseñó la automatización de los procesos de la Unidad de Salud de Conchagua. El software cuenta con un módulo de gestión de citas en el cual se pueden agendar las consultas y controles de los pacientes, permitiendo además reprogramarlas en casos de ser requerido. De igual forma le permite al médico contar con una vista a manera de agenda en la que puede verificar si un día en concreto tiene pacientes ya registrados para atender. Con la implementación del sistema, la Unidad de Salud de Conchagua, La Unión, contará con una plataforma que incluirá la información del niño o la niña como nombre completo, edad, residencia, entre otros datos importantes, además tendrá la capacidad de almacenar más de 1,000,000 de expedientes clínicos.


The software developed in this project was made with the purpose to control and execute preventive measures towards defined diseases. Through the study of management of medical controls, the automation of the processes of Unidad de Salud de Conchagua was designed. The software has an appointment management module in which patient consultations and controls can be scheduled, also allowing them to be reprogrammed when necessary. In the same way, it allows the doctor to have a view in the way of an agenda in which he can verify if a specific day has patients already registered to attend. With the implementation of the system, the Unidad de Salud de Conchagua, will have a platform that will include the child's information such as full name, age, residence, among other important data, and will also have the capacity to store more than 1,000,000 clinical records.


Subject(s)
Appointments and Schedules , Software , Records , Referral and Consultation , Automation
14.
Yonsei Medical Journal ; : 251-256, 2020.
Article in English | WPRIM | ID: wpr-811470

ABSTRACT

PURPOSE: This study aimed to evaluate the validity of the Western Ontario and McMaster Universities Arthritis Index Short Form (WOMAC-SF) for the assessment of musculoskeletal disorders. We evaluated whether WOMAC-SF correlated with the World Health Organization Disability Assessment Schedule 12 (WHODAS-12) and Kaigo-Yobo questionnaires for assessing health-outcomes in Korea.MATERIALS AND METHODS: This cross-sectional study used data from the Namgaram-2 cohort. WOMAC, WOMAC-SF, WHODAS-12, and Kaigo-Yobo questionnaires were administered to patients with musculoskeletal disorders, including radiology-confirmed knee osteoarthritis (RKOA), sarcopenia, and osteoporosis. The relationships among WOMAC-SF, WHODAS-12, and Kaigo-Yobo scores were analyzed by stepwise multiple regression analysis.RESULTS: WOMAC-SF was associated with the WOMAC questionnaire. The results of confirmatory factor analysis for the hypothesized model with two latent factors, pain and function, provided satisfactory fit indices. WOMAC-SF pain and function were associated with RKOA. Kaigo-Yobo was associated with WOMAC-SF pain (B=0.140, p=0.001) and WOMAC-SF function (B=0.042, p=0.004). WHODAS-12 was associated with WOMAC-SF pain (B=0.679, p=0.003) and WOMAC-SF function (B=0.804, p<0.001).CONCLUSION: WOMAC-SF was validated for the evaluation of low extremity musculoskeletal disorders and health-related quality of life in a community-based population. Furthermore, we confirmed that WOMAC-SF were reflective of disability and frailty, which affect health outcomes.


Subject(s)
Humans , Appointments and Schedules , Arthritis , Cohort Studies , Cross-Sectional Studies , Extremities , Korea , Ontario , Osteoarthritis, Knee , Osteoporosis , Quality of Life , Sarcopenia , World Health Organization
15.
Journal of Dental Anesthesia and Pain Medicine ; : 9-17, 2020.
Article in English | WPRIM | ID: wpr-811207

ABSTRACT

BACKGROUND: This study aimed to compare the pain levels during anesthesia and the efficacy of the QuickSleeper intraosseous (IO) injection system and conventional inferior alveolar nerve block (IANB) in impacted mandibular third molar surgery.METHODS: This prospective randomized clinical trial included 30 patients (16 women, 14 men) with bilateral symmetrical impacted mandibular third molars. Thirty subjects randomly received either the IO injection or conventional IANB at two successive appointments. A split-mouth design was used in which each patient underwent treatment of a tooth with one of the techniques and treatment of the homologous contralateral tooth with the other technique. The subjects received 1.8 mL of 2% articaine. Subjects' demographic data, pain levels during anesthesia induction, tooth extractions, and mouth opening on postoperative first, third, and seventh days were recorded. Pain assessment ratings were recorded using the 100-mm visual analog scale. The latency and duration of the anesthetic effect, complications, and operation duration were also analyzed in this study. The duration of anesthetic effect was considered using an electric pulp test and by probing the soft tissue with an explorer.RESULTS: Thirty patients aged between 18 and 47 years (mean age, 25 years) were included in this study. The IO injection was significantly less painful with lesser soft tissue numbness and quicker onset of anesthesia and lingual mucosa anesthesia with single needle penetration than conventional IANB. Moreover, 19 out of 30 patients (63%) preferred transcortical anesthesia. Mouth opening on postoperative first day was significantly better with intraosseous injection than with conventional IANB (P = 0.013).CONCLUSION: The IO anesthetic system is a good alternative to IANB for extraction of the third molar with less pain during anesthesia induction and sufficient depth of anesthesia for the surgical procedure.


Subject(s)
Female , Humans , Anesthesia , Anesthetics , Appointments and Schedules , Carticaine , Hypesthesia , Jupiter , Mandibular Nerve , Molar, Third , Mouth , Mucous Membrane , Needles , Pain Measurement , Prospective Studies , Tooth , Tooth Extraction , Tooth, Impacted , Visual Analog Scale
16.
Article in English, Portuguese | LILACS, SES-SP | ID: biblio-1136725

ABSTRACT

ABSTRACT Objective: To assess demographic data and characteristics of children and adolescents with pediatric chronic diseases (PCD), according to the number of specialties/patient. Methods: We performed a cross-sectional study with 16,237 PCD patients at outpatient clinics in one year. Data were analyzed by an electronic data system, according to the number of physician appointments for PCD. This study assessed: demographic data, follow-up characteristics, types of medical specialty, diagnosis (International Statistical Classification of Diseases and Related Health Problems - ICD-10), number of day hospital clinic visits, and acute complications. Results: Patients followed by ≥3 specialties simultaneously showed a significantly higher duration of follow-up compared to those followed by ≤2 specialties [2.1 (0.4-16.4) vs. 1.4 (0.1-16.2) years; p<0.001] and a higher number of appointments in all specialties. The most prevalent medical areas in patients followed by ≥3 specialties were: Psychiatry (Odds Ratio - OR=8.0; confidence interval of 95% - 95%CI 6-10.7; p<0.001), Palliative/Pain Care (OR=7.4; 95%CI 5.7-9.7; p<0.001), Infectious Disease (OR=7.0; 95%CI 6.4-7.8; p<0.001) and Nutrology (OR=6.9; 95%CI 5.6-8.4; p<0.001). Logistic regressions demonstrated that PCD patients followed by ≥3 specialties were associated with high risk for: number of appointments/patient (OR=9.2; 95%CI 8.0-10.5; p<0.001), day hospital clinic visits (OR=4.8; 95%CI 3.8-5.9; p<0.001), emergency department visits (OR=3.2; 95%CI 2.9-3.5; p<0.001), hospitalizations (OR=3.0; 95%CI 2.7-3.3; p<0.001), intensive care admissions (OR=2.5; 95%CI 2.1-3.0; p<0.001), and deaths (OR=2.8; 95%CI 1.9-4.0; p<0.001). The diagnosis of asthma, obesity, chronic pain, and transplant was significantly higher in patients followed by ≥3 specialties. Conclusions: The present study showed that PCD patients who required simultaneous care from multiple medical specialties had complex and severe diseases, with specific diagnoses.


RESUMO Objetivo: Avaliar dados demográficos e características de crianças e adolescentes com doenças crônicas pediátricas, de acordo com o número de especialidades/paciente. Métodos: Realizou-se um estudo transversal com 16.237 pacientes com doenças crônicas pediátricas durante um ano. A análise foi feita em um sistema eletrônico, de acordo com número de consultas médicas para doenças crônicas pediátricas. Este estudo avaliou dados demográficos, características do seguimento, tipos de especialidades médicas, diagnóstico (10ª Revisão da Classificação Estatística Internacional de Doenças e Problemas Relacionados com a Saúde - CID-10), número de visitas e complicações agudas. Resultados: Os pacientes acompanhados por três ou mais especialidades simultaneamente tiveram seguimento de maior duração comparados com aqueles seguidos por ≤2 especialidades [2,1 (0,4-16,4) vs. 1,4 (0,1-16,2) anos; p<0,001], bem como maior número de consultas em todas as especialidades. As áreas médicas mais comuns em pacientes acompanhados por ≥3 especialidades foram: psiquiatria (Odds Ratio - OR=8,0; intervalo de confiança de 95% - IC95% 6-10,7; p<0,001); dor/cuidados paliativos (OR=7,4; IC95% 5,7-9,7; p<0,001); doenças infecciosas (OR=7,0; IC95% 6,4-7,8; p<0,001); nutrologia (OR=6,9; IC95% 5,6-8,4; p<0,001). As regressões logísticas mostraram que os pacientes com doenças crônicas pediátricas seguidos por ≥3 especialidades tinham alto risco para: maior número de consultas/paciente (OR=9,2; IC95% 8,0-10,5; p<0,001); atendimentos em hospital-dia (OR=4,8; 95%IC3,8-5,9; p<0,001); atendimentos em pronto-socorro (OR=3,2; IC95% 2,9-3,5; p<0,001); hospitalizações (OR=3,0; IC95%2,7-3,3; p<0,001); internação em terapia intensiva (OR=2,5; IC95% 2,1-3,0; p<0,001); óbitos (OR=2,8; IC95%1,9-4,0; p<0,001). Os diagnósticos de asma, obesidade, dor crônica, transplante e infecção do trato urinário foram mais frequentes nos pacientes seguidos por três ou mais especialidades. Conclusões: O presente estudo mostrou que pacientes com doenças crônicas pediátricas que necessitaram de múltiplas especialidades médicas simultaneamente apresentavam doenças complexas e graves, com diagnósticos específicos.


Subject(s)
Humans , Male , Female , Infant, Newborn , Infant , Child, Preschool , Child , Adolescent , Young Adult , Chronic Disease/epidemiology , Aftercare/trends , Ambulatory Care/statistics & numerical data , Medicine/standards , Palliative Care/statistics & numerical data , Appointments and Schedules , Psychiatry/statistics & numerical data , Brazil/epidemiology , Communicable Diseases/epidemiology , Prevalence , Cross-Sectional Studies , Critical Care/statistics & numerical data , Death , Emergency Service, Hospital/statistics & numerical data , Pain Management/statistics & numerical data , Hospitalization/statistics & numerical data , Medicine/statistics & numerical data , Nutrition Disorders/epidemiology
17.
Journal of Korean Academy of Nursing Administration ; : 11-21, 2020.
Article in Korean | WPRIM | ID: wpr-782303

ABSTRACT


Subject(s)
Appointments and Schedules
18.
Journal of Clinical Neurology ; : 108-115, 2020.
Article in English | WPRIM | ID: wpr-782069

ABSTRACT

14). Depressive mood and anxiety symptom were significantly worse in 3S compare to EOD. The sleep disturbance by ISI score had significant correlations with depressive mood and anxiety symptoms for both EOD and 3S (EOD: rho=0.57, rho=0.57, 3S: rho=0.37, rho=0.33 respectively). Chronotype type in shift workers had no significant correlation with sleep disturbance, depressive mood, nor anxiety symptom. However, after adjustment, the eveningness chronotype have relationship to the depressive mood in shift workers.CONCLUSIONS: Sleep disturbances are more frequent in shift workers than DW. Depressive mood and anxiety symptoms were frequently reported in 3S, then EOD. Different shift schedules cab be a determinant of depressive mood and anxiety symptom.


Subject(s)
Humans , Anxiety , Appointments and Schedules , Depression , Firefighters , Sleep Initiation and Maintenance Disorders
19.
Braz. oral res. (Online) ; 34: e84, 2020. tab, graf
Article in English | LILACS, BBO | ID: biblio-1132669

ABSTRACT

Abstract The present study sought to evaluate the impact of quarantine resulting from the coronavirus disease 2019 (COVID-19) pandemic on dental appointments and patients' positions and concerns regarding their ongoing dental treatment. Patients from private dental clinics answered an online questionnaire anonymously regarding their treatment, availability and willingness to attend dental appointments, and concerns about contamination. Descriptive statistics of the responses were performed with percentages and responses were compared between sexes, regions, and other aspects using the chi-squared test. Five hundred ninety-five patients (412 females and 183 males; mean age: 38.21 years) answered the questionnaire. Most patients reported they were receiving dental treatment (orthodontics) and would attend to a dental appointment; meanwhile, those patients not receiving treatment would not attend or would visit only in the case of an emergency. Males reported to be calmer than females, who were more anxious and afraid; as such, males reported more willing to go a dental appointment while, in general, females were not worried about how quarantine could affect dental treatment. Patients actively undergoing treatment and orthodontic patients were more concerned about a delay in treatment. There was a significant association between feelings about the COVID-19 pandemic and the level of willingness to attend a dental appointment. The quarantine recommended due to the COVID-19 pandemic was shown to have an impact on dental appointments and the anxiety levels of patients, since there was a significant association between patients' feelings and their willingness to attend a dental appointment. Overall, patients undergoing dental treatment and orthodontics were more willing to attend an appointment and were more concerned about an increase in treatment duration.


Subject(s)
Humans , Male , Female , Adult , Anxiety , Appointments and Schedules , Pneumonia, Viral/psychology , Quarantine , Coronavirus Infections/psychology , Dentistry , Surveys and Questionnaires , Pandemics , Betacoronavirus , SARS-CoV-2 , COVID-19
20.
Article in English | LILACS | ID: biblio-1057197

ABSTRACT

ABSTRACT Objective: To identify the most effective form of contact, as a possible intervention to reduce absenteeism in consultations of children with suspected or confirmed pulmonary tuberculosis. Methods: A randomized clinical trial was conducted with prospective data collection, between March 2017 and February 2018. Patients were randomized into three groups to be reminded about the appointment: telephone contact, SMS or WhatsApp, or no intervention. A convenience sample was obtained, with a significance level of 5%. Results: 78 children were included, with a median age of four years old (zero to 14); 59.0% of them were in treatment for a latent infection and 6.4% had active tuberculosis. Among the 78 children, 74.4% lived in Curitiba (Sourhern Brazil); 62.8% lived with both parents; 38.5% of the parents had formal employment and 47.4% of the mothers were housewives; 50.8% of the fathers and 55.7% of the mothers had more than nine years of schooling. In 78.2% of the families, per capita income was up to 0.5 minimum wages; 27.3% were enrolled in social programs; 28.2% lived in homes provided by the government. There was a total of 238 interventions made: 85 (35.7%) by telephone contact, 78 (32.8%) by text message (WhatsApp was 97.2% of these) and 75 (31.5%) had no further contact. There was no statistical difference among the sociodemographic and cultural characteristics studied. The absenteeism rate was 24.0% and the abandonment rate was 16.7%. Giving a reminder to the patient's guardian prior to the consultation, regardless of the intervention (p=0.021) and specifically by WhatsApp message (p=0.032) was associated with no absenteeism, though it was not associated with abandonment of the treatment. Conclusions: Using new tools, such as WhatsApp, to remind guardians of appointments reduces absenteeism. Consequently, it may lead to a reduction in abandoning treatment and it may improvetreatment outcome of children with a tuberculosis infection or disease.


RESUMO Objetivo: Identificar a forma mais efetiva de contato, como possibilidade de intervenção, para diminuir o absenteísmo em consultas de crianças com suspeita ou com tuberculose pulmonar. Métodos: Ensaio clínico randomizado com coleta de dados prospectiva, entre março de 2017 e fevereiro de 2018. Os pacientes foram aleatorizados em três grupos para relembrar a consulta: contato telefônico; mensagens curtas (SMS) ou WhatsApp; e nenhuma intervenção. Amostra de conveniência, com nível de significância de 5%. Resultados: Incluídas 78 crianças, mediana de idade quatro anos (zero a 14); 59,0% em tratamento para infecção latente e 6,4% com tuberculose ativa; 74,4% moravam em Curitiba, Paraná; 62,8% residiam com ambos os pais; 38,5% dos pais possuíam emprego formal e 47,4% das mães eram do lar; 50,8% dos pais e 55,7% das mães possuíam mais de nove anos de estudo; em 78,2% das famílias a renda per capita foi de até 0,5 salário mínimo; 27,3% estavam inscritas em programas sociais; e 28,2% residiam em casa cedida. Foram 238 intervenções: 85 (35,7%) por contato telefônico, 78 (32,8%) por mensagem de texto (WhatsApp 97,2%) e 75 (31,5%) sem nenhum contato adicional. Nas características sociodemográficas e culturais estudadas não houve diferença estatística. O absenteísmo foi de 24,0% e o abandono, de 16,7%. Lembrar o responsável previamente à consulta, independente da intervenção (p=0,021) e especificamente por mensagem por WhatsApp (p=0,032) foi associado ao não absenteísmo, porém não associado ao abandono. Conclusões: O uso de novas ferramentas, como o aplicativo WhatsApp, pode reduzir o absenteísmo, diminuir a possibilidade de abandono no seguimento e melhorar o desfecho do tratamento de crianças com tuberculose, seja a infecção ou a doença.


Subject(s)
Referral and Consultation/statistics & numerical data , Technology/instrumentation , Tuberculosis, Pulmonary/epidemiology , Parents , Appointments and Schedules , Referral and Consultation/trends , Tuberculosis, Pulmonary/diagnosis , Tuberculosis, Pulmonary/drug therapy , Brazil/epidemiology , Prospective Studies , Treatment Refusal/psychology , Treatment Refusal/statistics & numerical data , Absenteeism , Mobile Applications/standards
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