Intentions of companies for health-promoting telework after the COVID-19 lockdown 2020

ABSTRACT

Background: Companies had to find quick solutions for continuing to work due to the pandemic in spring 2020. However, working conditions at home (teleworking) do not always comply with the basic principles and quality criteria of workplace health promotion (WHP). Objectives: How strongly is the approach of health-promoting telework (working at home) established in companies and what influences the strategic anchoring and the use of supporting materials? Materials and methods: Theoretically derived hypotheses were operationalised and 1858 Austrian companies were invited to participate in an online survey. The sample (n = 192) represents a broad mix of company sizes, sectors and regions. Results: Workplaces vary widely in their intention to implement health-promoting telework in the future. A part can be explained by multivariate path models, with behavioural control and social norms playing a central role. The former is determined by the degree of preparation for telework and its implementation in the company. In particular, teleworking culture, in addition to teleworking readiness, is shown to be responsible for the strength of social norms towards its implementation. Conclusions: Teleworking has so far received too little attention in the sense of holistic WHP. Such an implementation strongly depends on the health-promoting corporate structures and processes, the culture, and the decision-makers' scope for action. Companies are recommended to follow the concept of capacity building in order to build up competencies and knowledge and to enable appropriate measures.