Building resilient heart center teams.

ABSTRACT

PURPOSE OF REVIEW The purpose of this review is to move beyond measures to improve individual resilience but to focus on measures to achieve better team resilience. RECENT FINDINGS: The COVID pandemic, shortages of heath care workers, and subsequent viral resurgence in 2022 placed tremendous stress on pediatric healthcare systems. Much has been written about individual wellness, mindfulness, and strategies to be a more resilient individual. However, little has been written on the importance of team resilience. Resilient teams work together to overcome daily stressors and challenges. Although leaders must create and foster a collaborative culture to establish cohesive and resilient teams; it also requires tremendous institutional support. Four key factors have emerged with regards to successful team resilience candor, humility, resourcefulness, and compassion and empathy. This article discusses the key elements required for resilient teams to not only survive but also to thrive. SUMMARY: Effective heart centers, like the symphony, are a collection of individuals all coming together to care for a child or create a singular piece of music. Heart centers without effective leaders will most certainly fail, but even with the most accomplished and passionate leaders, there must be administrative institutional support and a shared vision.