Musculoskeletal pain among teleworkers: Frequency and associated factors

ABSTRACT

Teleworking, also known as remote working, has become the new norm for many workers since the coronavirus disease 2019 (COVID-19) pandemic. Studies show that during this time, the incidence of musculoskeletal pain is increasing among these workers. Despite this, few studies have addressed the possible correlates of musculoskeletal pasin in teleworkers, with several potential predictors receiving little or no attention in published studies. With this in mind, an online survey was conducted among organizations in the IT and communications sectors in Malta. Information was collected from 459 teleworkers on the frequency of telework, frequency of work during nonworking hours, exercise frequency, burnout, and ergonomic arrangements. Demographic data were also collected. Results revealed that 55.8% reported one or more musculoskeletal pain. Back pain was the most common, followed by neck and shoulder pain. The presence of pain, the number of painful body areas, and the presence of back, neck, and shoulder pain were each individually associated with work during nonworking hours, lower levels of exercise, and higher levels of burnout. It is argued that musculoskeletal pain appears to be common among teleworkers and may negatively impact the quality of life and organizational performance. Companies and occupational health practitioners should strive to identify the prevalence of these problems among their teleworkers, develop appropriate preventive measures, and support workers to obtain multidisciplinary care when needed.