1.
Chinese Medical Ethics
; (6)1996.
Article
in Chinese
| WPRIM (Western Pacific)
| ID: wpr-526989
ABSTRACT
As a kind of service trade,medicine needs humane service.The best way to construct harmonious relationship between hospitals and patients is humane service.Humane service should consider that the service's target is patients,the weakness of human nature,the difference of humanity and the mentality of self-defend.Five key elements should be possessed in humane service: reliability,assurance,tangibility,empathy and responsiveness.